We absolutely loved the hotel, special thanks and appreciation to the man of the reception staff, amazing. The room was very nice, the bathroom very pleasant, the hotel is cozy but it feels good, very clean and we would come again. Maybe the only thing which stops me from giving them 10 out of 10 is the restaurant. The restaurant was pricey. Delicious but a bit on the steep side in terms of price. Despite that, we would visit again, we were happy.

We loved everything about this property - location, staff, room, on site restaurant, vicinity to Vitosha hikes and cafes in downtown. Breakfast was included in our rate, it was a variety of choices, we tried most of them and they were pretty good. Room service was excellent. This hotel is very close to Sofia, but away from hustle and noice.

The only thing I did not like was the use of strong deodorant on carpets but after we mentioned it, they stopped using it on our floor. Thank you!

Location and views over Sofia. Good restaurants near by. Easy to find on the edge of Sofia. I use it all the time when I visit Sofia. Good parking as well.

Their coffee could be better. The small shop opposite does better coffee. Everything else is spot on

Best location for going to vitosha places of attraction as well as to Sofia town center and airport. Excellent service from employees there. Many things to do see and walk around the neighborhood which has very good restaurants. Very good breakfast I suggest to include it in your stay from the start. Very good rooms. Cozy and clean.

Poor choice from TV channels.

Top location, the hotel is located in Boyana, one of the best district in Sofia. The room has amazing view to the city, the location is very quiet, but in the same time is only 10 min drive to Sofia. In your spare time you can have nice walk to "Vitosha park". The room is very comfortable and the equipment is a very good standard.

Excellent 5-star service throughout, particularly the staff was exceptional. Food quality and presentation was exquisite, the hotel is situation is a quiet and picturesque setting!

Just a constructive criticism that the guests should be notified at the check in point that there isn't a buffet breakfast and that you have to order the food from a menu instead. Therefore, you have to allow some extra time for this and if you have a tight schedule. The food quality, presentation and service were excellent.

The staff were outstanding, always attentive and friendly and always had time for a chat. The food too was good, all seemed home made & done really well. pleasant setting at the foot of Vitosha but within easy reach of Sofia centre.

Nothing really - room was clean, spacious and very good bathroom, comfortable beds & a good base for a week.

Lovely hotel and room. Beautiful views of the mountains, lovely staff. Breakfast downstairs was delicious every day - I recommend the banitsa. The staff were very accomodating for my limited English. Room was super spacious and had everything you need.

Just the glass table that I kept running into with my leg! Otherwise no complaints

Very decent size room. Had all the little details that are important like slippers, robes, toiletries etc. The staff was friendly and explained everything in detail. Plenty breakfast choices. Quiey area. Amazing view from the last floor.

The bed matress was a bit too soft but that probably depends on preferences.

The hotel is snuggled in a gorgeous setting. Rooms are incredibly comfortable and the food served was good.

The gentleman at FOH didn't make us feel very welcome. He was not personable or warm. In fact we were also charged for a movie that we told him did not work due to a signal issue and he refused to take it off the bill. Even my kids said "that guy doesn't like us very much!" .