Staff is friendly, breakfast is ok, you can choose from the bar what you can eat, anything extra you might have to pay for. The room is ok, and clean.

The bathroom is the only thing keeping me from giving this hotel more credit, it's really small, but that woulnd't have been such an issue if the shower was ok, you get a "broom" to push the water into the sink....but having to shower right next to the toilet is unhygenic, the floor channel isn't executed well and water just stagnates on the floor, even if you push it with the broom, your only option is to wipe the floor with a towel, otherwise you can't get to the toilet with all that water.

The hotel is very conveniently located, with the Юг Bus Station just over a 10-minute walk away and the main street in the Old Town right behind it, not to mention that the most picturesque street in Veliko Tarnovo, Ulitsa Gurko, is only a stone's throw away. The room was properly equipped, very comfortable and indeed one of the nicest hotel rooms I've ever stayed in; both the decor and the furniture were very much to my liking. The staff were invariably helpful, polite and patient - something that should not to be taken for granted in the service industry in Bulgaria - and they did not charge me anything on the two occasions I asked for my laundry to be washed (the hotel also provides a laundry service). Last but not least, the room was remarkably cheap given the location and the quality provided and excellent value for money. I highly recommend this hotel!

Excellent location near the old town and on a quieter street. Street continues into a picturesque historic part of the town, which will takes you onto the Fortress. Fantastic. Great hotel with quiet, comfortable rooms. Fridge. AC, and TV with ensuite bathroom. Breakfast is available as an option and coffee at breakfast was really good.

We took a bigger room for us and the toddler, it was spacious and comfortable! The breakfast was delicious!

The only thing which was uncomfortable was the air conditioner. We visited during the hottest days of the summer and we needed the air conditioner on for the night. It didn't have a night mode and was placed just next to the bed, making it impossible to sleep if it's turned on, as the air flow was coming straight to the heads.

A great little hotel in the heart of Veliko Tarnovo, perfectly situated for exploring the town on foot. With restaurants and bars just two blocks away, convenience is at your doorstep. The rooms are clean and comfortable, offering an excellent price-to-quality ratio. I highly recommend their breakfast.

The hotel is very well located and although it was crowded it was quiet. I warmly recommend it. Parking on the side streets + 2 places on front of the hotel.

The shower is a peculiar thing. There is no shower cabin or walk in shower. Therefore the water will be in the whole bathroom. But we managed and it was less disturbing than we first thought. Our bathroom was bigger than the one our friends had, which might have also helped. So take plastic slippers with you for this reason.

The hotel is very well located and the city center it’s just a few steps away. The people working at the hotel were super nice and friendly

The only discomfort is the shower area. You’re literally taking a shower with the toilet seat next to you. It gets pretty wet in the bathroom. We knew about the setup before booking the place hence why this didn’t affect our overall rating score here.

- very quiet environment, unlike many other hotels in town. This hotel is two street levels below the main street which is noisy. - helpful receptionist - windows that can open totally to get some fresh air in the room

- I do not know what kind of product is used to clean the tiles in the bathroom, but it smells like petrol or kerosene. Fortunately, I could keep the bathroom door closed at all times.

The location is very good close to center, in the old city, close to many turistic attractions, by walking distance.. The staff was very very nice. The breakfast was good they have a few options but is more than enough if you have resonable expectations. The big very big ved perfect for a familly with a small child. Everywhere was clean. I had a good time. I would return to this hotel

- the matress could have been better for such a big bed.

The hotel is nice in general

In the shower, it’s not separated from the toilet which means no glass or curtain to isolate the water when you shower. So after shower , the toilet is full of water and every time you take a shower you have to do a cleaning to dry the floor