Rooftop pool was clean and well maintained Size of the room was great Quiet at night Good gym fitness facilities Very attentive staff Good TV and multiple channels Great city view at night

Did not dine at hotel however the menu prices appeared expensive Aircon had a constant noise on low setting however still worked very well. Difficulty with ordering take away to eat at hotel as they didn’t really support this and there was no in room cutlery or utensils and they would not supply these.

Very new hotel in a great location, everything was walkable and it was in a quiet area with food options nearby. The breakfast is incredible here - loads of choice and long opening hours. Rooftop pool was an added bonus with very strong cocktails on offer, also has an adequate gym. Big spacious rooms and bathrooms, very comfortable. Would stay again if in Phnom Penh.

A couple of small things that would need tweaking. We couldn’t get our tv to work and despite asking a number of times, this was never resolved and we gave up in the end. Also the house keeping is a bit hit or miss, there was no shower gel when we checked in and our water was not refilled. We also stayed 4 nights and were only given one roll of toilet paper so had to go ask for more. Our room was nearer the lift and what appeared to be a smoking balcony so we were woken up a few times by people walking back and forth during the night. Minor things but if improved would make a very good stay a great stay.

The reception welcomed us warmly, with tea The pressure in the shower is precious WiFi speed is one of the best I experienced in hotels Manager Samuth made us feel like at home, special thanks to him All the staff was doing their best to make us feel comfortable. For example the gym closing time is 9PM, but nobody bothered us when we came at 11PM, the swimming pool opens at 7AM, but we were leaving early, so we came at 6:30 and guys gave us the towels with no questions asked The sound isolation is good, at last I could experience some silence

Maybe not enough light in the room after dusk. But it depends on if you like a lot of light. Now it's very calming and relaxational with spots to read or write

The Caravan Hotel is a unique place to stay, featuring a spacious accommodation room that provides a restful night’s sleep. You can also enjoy the swimming pool for added relaxation. Their breakfast is one of the best we've had in a while, and the staff—including Jack—are incredibly generous, friendly, and approachable.

The lifts need better coordination in both directions, rather than both arriving at the same time or forcing guests to wait while staff select their designated floor. Ideally, there should be a separate lift for staff, giving guests priority access to the main lifts.

Our stay at your hotel was nothing short of exceptional! From the moment we arrived, the staff went above and beyond to ensure every request was met with friendliness, attentiveness, and care. Their supportive and “go the extra mile” attitude truly made us feel at home. The tranquil front lobby was a delight to walk into, with its calming atmosphere and a scent so heavenly that we wished we could bottle it up and bring it home. We thoroughly enjoyed the rooftop pool area and fitness center, which provided the perfect spaces to unwind and recharge. We’re already looking forward to our next stay and can’t recommend this hotel enough!

Very good, cosy, attentive, helpful and friendly staff. Excellent rooftop pool with magnificent view of PP. Spacious and cosy rooms with excellent TV and stunning views. On our first night we went out and got stuck / lost in a thunderstorm with heavy wind and rain… we could not get a taxi or a tuk tuk and phoned the hotel for help… the hotel staff immediately sent out their personal driver in a very posh SUV vehicle to collect / rescue us… at no extra cost.

We did not like having to leave.

This was our second booking in our trip (we started the trip here 3 weeks ago and we finished it here) and they did a lovely touch writing a welcome back with flowers in our bed and made a swan display with the towels,so cute. The staff is the highlight, everyone is friendly and chatty. Our flight home is in the afternoon so they let us extend our check out a couple of hours,. during this time we booked the massage which it was lovely and relaxing . The bed in the room is so comfy and the cocktails at the skybar are great. don't forget to ask for the peanuts 😀. The location is great, very close to the river through tuktuk or even walking. If we ever come back to Cambodia we will definitely stay here. Cheers!.

Everyone was super super nice and they welcomed us in the cambodian smiley style! :) Breakfast and dinner was great, the staff is super nice and the view is amazing from the restaurant! :)

This was our first accomondation in Cambodia, where we were not allowed to have our coctails in the pool and we had to wait 25min to get them. Also in happy hour you can only order the same coctails. Also it felt really pricey compare to other same quality hotels and service was included, but they asked for a tip, which is a bad feeling, if you fill out the check form but leave the tip part empty...this method just felt too american

This hotel is absolutely perfect! The staff were soooo friendly and kind! Everyone we interacted with from the front desk and bar/restaurant staff to housekeeping and maintenance staff, it really felt like they couldn't do enough for you and everything was with a smile. There is a quiet rooftop pool and bar and the restaurant on the 13F was great for when you just don't feel like going out. The room was super clean and comfy and had Netflix which was a bonus. After 3 months travelling SE Asia and staying in hostels and homestays, this was the perfect break to reset. A special thanks to Jack, Sophea and Dara for their help throughout our time there. 10/10, 5*!!

Nothing, it was superb! Highly recommend

We arrived late last night and decided to try out a stunning hotel we found through Booking.com. It turned out to be a really nice choice. The lobby had a cozy design, and we especially loved the beautiful statue along the walkway. Although we didn't have a chance to try the food due to our late arrival and early departure, the hotel team kindly gave us a tour, and we were very impressed. I managed to squeeze in a quick swim at the rooftop pool in the early morning, which was refreshing and enjoyable. The gym equipment was also fairly new and very inviting, but I did not work out

Maybe they could assign a smoking area