We loved the bathtub in the middle of the room, and the breakfast and the convenience of the location

Unfortunately, during our 3rd night of the stay we had a rather large beetle type bug quite literally crawl out of our pillowcase. Very gross it was too late in the evening to call front desk and have someone come to change our bedding etc, so we decided we would show the front desk person in the morning as we were checking out, my partner snapped a photo of it as it crawled out. We showed him he took a photo of it and said he would look into it, but other then that nothing for the fact we had a bug in our bedding for who knows how long. Disappointed in the customer service portion of our stay. But besides that lovely

parking was free main reason we stayed here. the girl staff running the breakfast was very nice

location was fine but if you walk to blocks over to the mcdonalds there are people doing crack in the plazda and lying all over the ground. hotel is good if your only there to sleep. do not go out after dark unless its right to your car. there are homeless sleeping in the parking areas behind the hotel throwing bottles and making commotion. basic full breakfast nothing special eggs are microwaved hashbrowns and bacon and sausages were fine

Very clean, comfortable hotel. Good location, train station is just a short walk around the corner and the public transport system is easy and relatively cheap to use. Comfy beds - I think they must have good quality toppers on them. Courteous and helpful staff. The included breakfast was great, lots of options, including an automatic Pancake maker, which I had never seen before. Guest laundry a bonus.

Everything was great.

I LOVED the staff- so friendly and accommodating! The hotel itself was lovely, in a great location for the hockey game we attended and to visit our favourite Inglewood shops, and had great parking options. The hotel was quiet. Our room (king sized jacuzzi suite) was well laid out and clean. There were pump soaps and shampoos in the shower which felt very fancy, and the bed was A.M.A.Z.I.N.G. Honestly the most comfortable hotel bed I’ve ever slept in. We make several trips to Calgary every year and will 100% be booking here again.

I loved everything. 10/10.

Staff were exceptional! Very friendly and accomodating..had an issue with the tv, called front desk to ask for directions on how to use it a certain way. Instead of just explaining it over the phone, he came up to our room to show us in person. Room was clean, bed was comfy especially the pillows. Hotel location was perfect for us as it wasn't too far from the Arts Commons where we went for a show.

Only one small elevator.

The location is good. The free parking is one of the reasons we booked the hotel. Breakfast is okay. The receptionists are present and attending to issues.

They didn’t seem to be super busy but they gave me a room right in front of the elevator. I’d question if they truly care whether the customers enjoy their stays. The breakfasts on both days are exactly the same. Alternating breakfast menu will be good for those that stay more than one night.

I liked the breakfast buffet that the hotel provided. There were plenty of options to choose from for breakfast, from savoury or sweet. The staff was nice and the other guests staying at the hotel were very pleasant.

The only issue and complaint that my partner and I had during our stay was that there was construction. I wish that we were at least notified about it before we came to the hotel. Also, I was pretty upset that the pancake machine at the breakfast buffet was broken.

The breakfast was amazing, with lots of hot items like sausage, bacon, omelettes, pancakes etc. They also had bread, muffins, bagels, cereal, fruit, and yoghurt. Great selection and is constantly replenished. The attendant was excellent and always asked if we needed anything else.

The fact that they only had one elevator was odd, given the number of rooms in the Hotel. Also, there is a train that runs in front of the Hotel, not often but you did hear it even at night. They needed to do a better job of letting guests know where the above-ground overflow parking was located as there was no signage indicating where to go.

The room, bed, wifi were very good. TV was easy to use. Breakfast was good with a variety of options. The location was good. Lots of restaurants within walking distance. It was about 2 blocks from the Dr's office (we walked there) & they let us leave our Jeep in their parking lot until after check out when we finished with the appointment. All staff we encountered were friendly, happy & helpful. Except for the issues below, which can be easily rectified, we were pleased with our stay. We would definitely stay there again.

In the bathroom around the toilet lid hinge covers you could clearly see a build-up of old, sticky urine. Also, something had splashed up onto the light cover above the mirror that had not been cleaned off in a very long time. My husband found oats on the rug (like someone had been eating a granola bar & some of it fell on the rug). The overall cleanliness of the room was ok....but I think they should do deep cleaning more often and be more observant. This being said, we were not displease, at all, with our stay.

Check in was quick and easy which was nice. The staff were very polite, friendly, and helpful. The room was absolutely amazing for the price. The bed was incredibly soft and I loved how many pillows we had on our bed. The jacuzzi tub was amazing and loved that there was a swivel TV so I was able to watch a show while relaxing in the tub!

The parking garage was a bit nerve-racking- would have appreciated a heads up on how tight the parking lot was but luckily I found a spot on the ground level! Breakfast was a bit of a miss, as they eggs were the same consistency as the oatmeal- perhaps just not my cup of tea though!