The property is beautiful. The rooms are nice and spacious, and clean. Bed was comfortable and staff in the hotel were great.

This is the second time we have stayed here. The first time, the breakfast experience was awful, but we wanted to give it a second chance. The restaurant that hosts the buffet seems poorly run. Nothing is restocked unless you specifically ask staff. There is one ketchup bottle for the whole restaurant. I had to ask to have it filled, and the girl brought it back out less than 1/4 full. Had to ask for bowls, but instead of actually putting some out for guests, just handed me one and walked away. They have a juice machine in the staff area which you can see, but instead of letting people use it, they just put small jugs of apple juice, orange juice, and milk in a tray on ice. No fresh fruit at all. Not so much as a banana.

The facility was clean and nicely decorated for the holidays. The staff were all extremely friendly and accommodating. The evening restaurant had great food and had plenty of happy hour deals on food as well as drinks. We had to extend our stay due to a snow storm and the process was painless.

The restaurants are only open from 630-2 & then after 4 pm. So between 2-4pm.. There is nothing to eat. The vending machines on the floors were all out of order as well. Also, my bed was broken, and there was a slope in the middle. We rolled into the middle of the bed and practically had to sleep on top of each other.

Hotel was a convenient location for us as we were attending a wedding in the vicinity. Rooms were very clean and spacious and had a good selection of toiletries available. Beds also extremely comfortable if you like soft beds! Price very fair for Edmonton.

When checking in, front desk could not find our reservation, and told us they did not have anymore of that room available. They offered us another room with an upgrade which worked out great. The carpet in the hallways and common areas is horrifying. It's so loose and extremely dangerous. Walk to the outside to avoid tripping hazards! The room was extremely dark, like so dark even during the day. Not sure why they don't have any ceiling lights in this room? Check out was 11 and we were not accommodated for a later checkout. It was Thankgsiving weekend so that could have been the reason. This hotel desperately needs a renovation it is very old, but very clean and we did enjoy our stay!

The king superior suit that we booked was well worth having, as it provided us with a little more room and a kitchen sink to wash out water bottles. It would have been a bonus to have dish soap at the sink, but we made due. Beds were comfy and clean. The breakfast was truly excellent, we stayed for three nights and appreciated seeing a daily variety. Would stay there again! Loved that there was a pub to grab late night snacks.

Nothing.

I was originally sold on this hotel by the photo of their lobby with the vaulted ceilings, along with their free parking. Upon arrival, it was great to see the Christmas decorations in the lobby and throughout the hotel. All of the staff were very friendly and attentive. I enjoyed my room along with the pool, hot tub, and steam room. The food on the pub menu was delicious and I was delighted that we had the pool tables all to ourselves. The time I stayed gave me a chance to get to know Edmonton better while enjoying my solitude after an extremely busy time. I will definitely visit again!

This property is about 10 minutes from the downtown core, but feels further away since it is close to an industrial area. That wasn’t a problem for me, but is not close for anyone hoping to be around a lot of restaurants, etc.

Check in was easy and the staff were pleasant to deal with. I was upgraded to a King Suite at no charge which I was thrilled about. The room had everything I needed. The shower was wonderful. Check out was easy and very quick. The location was central to my needs. Lovely staff. All in all, a good hotel. I would stay again. Thank you.

Breakfast was average with little selection. The carpets have many wrinkles which was a tripping hazard. The hotel is very dark and could use some brightening up.

The hotel is really nice, great facilities and spacious room. The hotel felt really clean, and the staff were really nice. The pool area is good too. We would definitely stay here again if visiting Edmonton with a car

The location is quite far out of town, although this didn’t affect our stay based on the purpose of our trip and we had a car. The gym equipment is a little outdated.

Very comfortable beds, and cleaning staff were excellent. The complementary breakfast nice, it would have been better if they change Negev up the breakfast offerings. The coffee was fabulous!

We asked, several times for the toilet lid in our bathroom to have be fixed, as it was loose. It never was fixed during our stay. The bathroom door squeaked very loudly when someone closed it.

Very clean rooms and facility. Location was very quiet. Staff were very helpful.

Using key cards to operate the elevator, I understand the reasoning. However, the hotel NEEDS to make sure the stupid cards actually WORK. You needed to repeatedly insert the key card until you received a green light, so you could use the elevator....if it worked in 5 attempts....you won the lottery. I had to have my cards replaced 3 times. THE KEY CARDS DON'T WORK IN THE ELEVATOR!!! Extremely frustrating. Be careful, if you think the hotel is located in the NW part of Edmonton, it actually isn't. I needed to be much closer to the Acheson area and specifically booked this hotel because the address said it was in the NW. Spoiler alert....it's NOT in the NW part of the city. It's more like the SE part of Edmonton. Also, lots of construction in the area

Liked the location and the Lodge timber like look which was decorated beautifully for Xmas! They had the best breakfast I’ve ever had at a hotel! Lots of hot and cold food selections to choose from.

The shower handle was not easy to figure out in our bathroom and the hairdryer didn’t work and somehow my hairdryer brush stopped working ..maybe a power surge ?