Travelodge by Wyndham Cambridge - Waterloo

Free breakfast was great (and healthy). Fresh fruit also available. A non-working bedside lamp was replaced immediately with a new one. The bed was super comfy and had lots of pillows. Staff was very friendly and helpful. The air-conditioning worked great. Nice to have fridge, microwave, cable TV and wi-fi, all free.

You have to realize this is not a 5-star property, so expect that the carpet is worn, the desk chair has been well used. Some of the fixtures could use updating. However, this is an excellent property for the price. I would certainly stay again.

The bed was very comfortable. I asked for a room on the ground floor and that was immediately granted. Wi-fi was excellent.

A little difficult to find. My GPS sent me round and round in circles. On Booking.com's description it states tea/coffee maker. There wasn't any. Coffee or tea could be obtained at reception, a considerable distance from my room. It stated breakfast included in the price. Breakfast was just a paper package containing one or two items.

The very friendly staff was greatly appreciated. Check-in was a breeze and the clerk was very welcoming. The same with the person who checked me out - very friendly and helpful. Smiling faces are great at any time!

For travelers who don't know your location, the motel is virtually impossible to find without a working illuminated sign. I understand it needs repairs but without it, finding the place was very frustrating.

Great location, shopping and good variety of restaurants all within walking range. Reason for our stay doing some traveling for our 50th Wedding Anniversary. Desk concierge discovered this and set us up with a wonderful room.Thank you so much. you will see us again, on Our return to Ottawa.

Zero problems, really enjoyed our stay But wished we'd had extra time to stay

I didnt like that when i booked i booked for2 nights for 3ppl 2 beds. And when we got there they had no rooms at all they were fully booked even thought i booked a room. At the desk they looked up my booking and insted of 2 nights they had 1 night reservered so we came back the next day, so that first night myself and my family slept in my car. Your staff made no effert to a comidate us.

We liked the fact that we could at least get a bit of breakfast. Most motels cancelled their breakfasts due to COVID. Since we don't eat yogurt, we mentioned it to the desk clerk, and they were very willing to take the yogurt out of our breakfasts, so food wasn't wasted.

It would have been nice if we could have had a muffin with breakfast, instead of just a small breakfast bar. We did enjoy the breakfast bar, but it wasn't very filling.

The room ; newly renovated, lovely decor, very clean, comfortable. roomy, had fridge, micro wave , comfy king bed, large flat screen TV, dressers,sofa , big bath room, with clean towels ans high grade soap etc, well equipped. was great and exceeded our expectations at a very good price. ALL of the staff was extremely pleasant and helpful. Good to go breakfast and all day coffee&tea in Lobby...cookies too!

air/heater did not work, so got stuffy...but they are working on renos.

Room ambiance is really good. Very calm and peaceful. Kids friendly. Very helping and polite employees.

Breakfast provided is average. We have to pay for the laundry. Laundry should have been free.

Price was good. There was a lot of restaurants, stores around. Very close to the highway.

We didn't get fresh towels the 5 days we were there. There was some things under one of our bed from a previous customer so they hadn't vacuumed under the beds, that's for sure.

Coffee in the lobby and the 'grab bag' (juice, an apple, yogurt etc.) was a great idea! .............. great idea!

It took 15 minutes to check in (no fault of the gal at the front desk) because another 'guest' went on and on and wouldn't leave.