Rooms were clean and nicely appointed. Coffee maker in room as well as hair dryer. SO close to everything on Clifton Hills! Staff were exceptionally friendly and helpful. Added bonus, at check out you could pay an additional $10 to stay parked in your spot until 4pm, OR, we asked at the front desk how we could go about staying parked until 9pm… they said “Sure! No problem… $20 dollars!!” We said “Perfect!!” (The surrounding lots are all $40+ for the day… ) We’ll use this hotel again if ever back in the area!! Five stars!!

Not the properties fault, but very congested, traffic wise… I suppose to be expected, the closer you get to the falls… actually getting to the property was a bit of challenge!! lol!!

neat and clean

tv channels sucked waste of time even having a tv

The Location was excellent practically at the top of Clifton Hill! The rooms were clean, I appreciated that the cleaning staff that cleaned and replenished our items in the room daily. I also appreciated that they gave decently sized bags of ice.

The parking is tight, but we didn't have a problem, and for an extra $10 we were able to leave our car till 4pm on the day of our departure. We were on the second floor and an elevator would have been nice, but it wasn't too bad.

My spouse works in food factory sanitization, so he brought his UV light to check everything from walls, sheets, doors, bathroom, etc.. and all was ecellent, even the sheets were very clean with no spots anywhere on them. I would call that grade A quality. Close to everything and Clifton Hill.

The hallways had a musty smell. The beds were too stiff and could feel some springs.

We loved the location of our hotel, it was less than a 10 minute walk from the falls and less than 20 minutes to everything we wanted to see. Overall felt very safe and the beds were comfortable, room was quiet despite being in a busy area.

The shower was narrow and had mold in many corners. Could have also provided nicer shampoo/soap but it worked for our needs.

The heated indoor pool was great, with having 2 kids we were lucky enough to get our room right beside the pool. The location was great. We didn't have to walk for at all to get to the attractions. Speed Way Mario Kart was right across the street.

We went as a family of 4 & they only supplied 2 of each towel. I'm glad that I brought some.

The pool my son enjoy so much. The only suggestion is the pool should be open earlier. The reason why it earlier cause everybody before they go out they take a bath and they start there day atleast enjoy swimming then they go out. Pool is one of the asset. Make more nicer the pool area. You did a excellent job overall

It was in a nice location with a transit stop right in front of it, plus so many shops. And the room rent was great even in a long weekend. And we booked just one day before. The room was quiet, and the bed was so comfortable. Overall, the experience was good.

We felt bad smell in the corridors, which may be because of poor ventilation.

Had to go out for breakfast, But the overall experience was exceptional and we hope to return. The staff was very helpful and went beyond expectations.

parking was conjested but understandable due to location and the amount of guests that they served.

Great location. Walking distance to everything on Clifton hill.

We have a child who is extremely allergic to nuts. He found a nut on the floor, in our room, during our stay. It was a bigger concern to us, than it would be for most.