Quality Inn and Suites

The hotel is in the centre close to Niagara falls and Clifton hill about 10 to 15 minutes by walk. Reasonable price for the area and the room was spacious.

The hotel could really use some renovation as it seems that it is stuck in the 80s,the room wasn't that bad as it looked like some renovation had been done. Although the breakfast is complementary it could be improved by having more options such as bacon,sausages, granola and so on and Instead of plastic cutlery,plates and bowls ceramic plates and stainless steel cutlery would be better.

The bathroom was exceptional, large, updated and clean. The room was neat and had everything we may have needed for our stay. The staff were friendly and before check in, I was able to buy the parking and walk around .

The room was dark and had no view. The eggs and orange juice at breakfast were not edible or drinkable. Nothing was plugged in and the air unit was hard to operate.

Staff was absolutely incredible, even helped loan me a straight iron when mine broke last minute before a wedding. Our hotel room was ready early as requested. Very impressed with how courteous the staff was and how fast the check-in and checkout process was! Would definitely it let come back again!

Under bed wasn’t cleaned for a while found a sock, dust bunnies and an old napkin from previous hotel guests while ensuring we had all our belongings otherwise hotel room was in great condition!

The staff from the moment me and my boyfriend walked in were exceptional!! They allowed us to check in early even though our room was not ready until 4pm (it was 1pm) so they gave us the room next to it as a courtesy and we couldn't be happier with it. The location is perfect walking distance from everything. The price was definitely worth it, especially on a weekend when it could go much more (im not complaining for what I paid lol) The breakfast in brown bags was and definitely a smart idea in the middle of pandemic to allow people to grab something just to tie them over (me and my boyfriend had no problem with it) The only issue was having to leave so soon when we were just getting comfortable and wanted to sleep in later than normal (it was our day to leave-kinda had to be up early lol) 10 out of 5 stars!!! Will definitely be coming back next summer/Fall

How close it was to the falls and all shopping etc

The maintenance on the jacuzzi tub I originally booked a room with a tub and it went under maintenance and that was main reason going away to relax in the Jacuzzi .. but other then that it was good

Staff was very nice and accommodating, breakfast offerings were simple but sufficient

Pool was advertised as heated but didn’t meet this claim. The fitness centre was not up to par. More variety in breakfast and the ability to use the breakfast room past 10am (microwave).

No frills and no fuss budget accommodation in the heart of Niagara Falls. Everything around is of a walking distance. So not to complain, basic accommodation with basic breakfast which won't break the bank and easy to see the Niagara Falls area!!

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it was local to Clifton hill. There are lots of restaurants to choose from. the parking was a little tight, but we always had a spot.

There isn’t a common area, parents and sports team didn’t have a place to be together and socialize.

The breakfast was good and the location was very close and good

The room service didn't clean the room for tow days and they said it's because of coved and the answer was stupide because they should clean every day to keep the people and the place safe .

Close to all amenities. Clean.

A/C wasn’t working too good in the room. TV turned itself on in the middle of the night (rm 305) very weird. They charge you a tourism tax even though you live in the region. I’m pretty sure that’s illegal!! Te staff just say “it’s mandatory “…. Mandoatory for what??