The bed was super comfortable. The building and the artwork are wonderful. And the location can't be beat. The staff were accommodating. They humored my need to practice speaking French and switched to impeccable English when necessary.

A couple of safety issues in the shower: 1. The grab bar is useless, because it is on the wrong wall, behind the toilet. 2. The detachable shower head is placed so high that I had to stand on tiptoes to get it down. Aside from that, and the fact that the lighting in the room is dim (a problem I have at almost all hotels), everything else was great!

I loved this hotel. I traveled with a friend and our two queen beds were very comfortable. The room was quiet in the Old Town and looked over an historic building. In the evening we enjoyed a drink at the bar and lounged in very comfortable chairs surrounded by works of art. Croissants, orange juice and coffee were available each morning. The staff was friendly and there is Valet Parking which we really liked when we had to load or unload our luggage. This hotel is very comfortable, artistic and fun and conveniently located to great restaurants, museums and the port area.

There was always music playing in the lobby.

Breakfast was great despite being almost simple. The fresh buns, coffees, hot chocolate and the great service and its beautiful place made it fantastic. The hotel location was not important so much for me. I wish I could spend the whole stay in hotel :) The room was clean, well designed and had all features I did need to use. The only disadvantage was the TV. I couldn't find out how to reach to public TV channels.

The TV that had not guide or instructions how to use it. Old people like me would like to watch very specific shows and news, and I never found out how to do that :(

The bedroom and sitting room in our king suite were gorgeous, huge, clean, quiet, and comfortable. The lobby had a lot of fun art. The location was ideal: near Notre Dame and several restaurants, pubs, and shops. Water pressure in the shower was great. Though some of the staff seemed a bit inexperienced, they were friendly and helpful.

The bathroom needs a lot of attention. The lighting was far too dim; the shower drain is not in the lowest place, so water pools, cools, and stays on the shower floor till the next time its used; there were small drops of what looked like blood on the wall under the sink; there were only two towels and washcloths for a three night stay; the cord on the hairdryer is not long enough for it to be used easily; no vent, so the walls "bled" moisture after the shower was used; and the shower water was either very hot or very cold...difficult to find "just right." The lighting in the entire suite needs to have brighter options.

Perfect location in Old Montreal surrounded by old buildings, walking distance to many cafes and Notre Dame basilica. Very unique experience with all the beautiful art everywhere, felt like being in a museum! Breakfast each morning had very yummy croissants, Valet and Concierge were helpful and friendly. Absolutely loved our stay

Beds were okay, pillows were okay. No ice machine but reception would send up ice buckets right away! Valet took about 10-15 mins so plan accordingly.

Great location for Old Town delights - port, sights, restaurants, bars etc, yet room quiet. Lovely old bank building, ensures high ceilings in room and inability to hear adjoining guests. Bed very comfortable. Shower over bath (high level rose but could be detached). Breakfast included made a welcome change. Staff young, kind, chatty and helpful.

Premier King Room was generous in size, but poorly put together - random selection of furniture. Pelmet of one pair of curtains coming away from mooring. Sockets/charging on one side of the bed only. Public areas crammed with every kind of pop art could give visual indigestion. Breakfast not trying too hard - gave up after second day.

The location was perfect - right around the corner from the Basilica and a short walk to the Old Port area. The hotel has a retro American vibe and is in an old heritage building. Lots of funky paintings and prints decorate the hallways and the main area. The front desk staff were very friendly and helpful. We drove to Montreal, and the hotel valet staff had to drive our car to an offsite parking lot, but they were very quick whenever we needed to access our vehicle.

Everything was great, but I think the one thing that potential guests should know is that the breakfast consists of two croissant or pain au chocolat and coffee. If you want a full breakfast, you will want to visit any one of the cafes located near the hotel.

I booked 4 rooms. 2 rooms for 3 nights - for myself and my 2 children. 2 rooms for 4 nights - for my sister and her family. For the 3 nights we got the room as expected, just like the photos on the website. My sister had a different experience: Her room was small and nothing like the photos. We raised this with the reception and the next day she was upgraded to a really nice room. So everybody happy in the end. Staff very helpful and friendly, bedrooms clean and comfortable. Art Work every where was really nice. Hotel location perfect. Could walk everywhere.

Breakfast was included in our price. We expected the standard breakfast with eggs, toast, cereal, etc... But in Quebec state the standard seems to be Croissant, orange juice, coffee/tea, yogurt and an apple. So nothing wrong with the hotel, our expectations were incorrect.

keep up with your cleanliness! This is the first hotel I can think of that did not trigger my allergies when using your blankets and pillows! The staff was super friendly and helpful. Amazingly enough, many of the places or attractions we wanted to visit were all within walking distance, which allowed us to enjoy the weather and culture of the city. We loved our stay.

It would have been nice if booking.com could flag that this was a price that did not include breakfast and give us the option to include breakfast. We still enjoyed walking the city and finding morning pastries. The view out the windows were not great but I also understand that we were in the city with limited spaces and views.

my room was large, wonderful, clean, with lovely windows,high ceilings beautiful draperies, and nice furnishings.

The "breakfast" is insufficient and lacks imagination. Provide some fruit and yogurt or something more than croissants. No lids for the paper cups I took to our room? Come on!! The lobby is open and not nicely set up...looks like a room for a convention instead of a cosy private area Create a nice bar..put up a wall or something to separate it from the rest of the front area.