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9.2

81 reviews

Four Seasons Hotel Hangzhou at West Lake

Four Seasons Hotel Hangzhou at West Lake

5 Lingyin Road , Hangzhou, 310013, China

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Hot tub

Bar

Four Seasons Hotel Hangzhou at West Lake

Welcome to the luxurious Four Seasons Hotel Hangzhou at West Lake, where relaxation and indulgence are always on the menu! Nestled at 5 Lingyin Road, this five-star gem is a mere 3.5mi from the bustling heart of Hangzhou, making it the perfect retreat to savor tranquility while still being close to the vibrancy of city life. Prices start from a delightful $563, ensuring you enjoy a slice of heaven in an unforgettable setting.

At the Four Seasons, your stay is enhanced by a treasure trove of amenities that cater to every whim. Whether it's unwinding at the spa with rejuvenating wellness packages, savoring delectable dishes in the restaurant, or enjoying the stunning lake views from a sun-drenched terrace, your every desire is met with elegance and style. For those needing to mix business with pleasure, you'll find a fully equipped business center and meeting facilities available for a small extra fee. With free Wi-Fi, room service, and a state-of-the-art fitness center, you may never want to leave!

Guests have raved about the impeccable service and sumptuous surroundings, leading to rave reviews with an impressive count of 81. From soundproof rooms with luxurious bathtubs and free toiletries to soothing massages and more, your comfort is paramount. Whether you’re visiting for a romantic getaway or seeking family fun with babysitting services on hand, the Four Seasons Hotel Hangzhou at West Lake is truly a playground for the soul!

Indulge your palate at the hotel’s acclaimed restaurant, Jin Sha, where traditional Chinese and Cantonese cuisines come alive in an exquisite dining experience. With its serene ambiance, every meal at Jin Sha feels like a celebration. Picture yourself savoring delicacies crafted to perfection, while the enchanting views of the surrounding gardens elevate every dish into an art form. Whether you’re a culinary adventurer or someone who appreciates the classics, this gem within the Four Seasons promises to tantalize your taste buds and create unforgettable memories.

After a sumptuous meal, kick back and bask in the luxurious surroundings and breathtaking views our establishment has to offer. Feeling adventurous? Explore the serene beauty of West Lake, either by taking a leisurely stroll along its picturesque paths or by cycling through its enchanting landscapes. If relaxation is on your agenda, the splendid spa services await you, offering a chance to unwind and rejuvenate after a day full of exploration. With such natural beauty at your doorstep coupled with the hotel’s lavish amenities, you’ll find it hard to resist the call to relax and indulge!

And when it comes to lodging, Four Seasons Hotel Hangzhou features a variety of comfortable accommodations tailored to suit your travel needs. From the cozy Standard Room to the luxurious Three-Bedroom Villa, there’s something for every type of traveler, whether you’re here solo, as a couple, or with family and friends. Enjoy plush furnishings and lush views from many rooms as you settle in for a peaceful night’s sleep. With each space designed for your comfort and relaxation, you’ll awaken refreshed and ready to embrace another day of adventure at one of the most enchanting destinations in China!

Closest airports

Hangzhou Xiaoshan International Airport

18.3mi

Most popular amenities

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Hot tub

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Lake view

Non-smoking rooms

Beach chairs/Loungers

Patio

Garden view

Elevator

Garden

View

Free toiletries

Bathtub

Upper floors accessible by elevator

Balcony

Soundproof

Rooms

Premier Garden View King Room in Four Seasons Hotel Hangzhou at West Lake

Show 6 photos

Premier, King, Garden View

1 King Size Bed

680 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Indulge in the spacious Premier Garden View King Room, offering a luxurious king size bed, hot tub, and a private patio with garden view. Accommodating up to 3 adults and 2 children, it ensures a relaxing stay with its soundproof and air-conditioned space.

Premier Garden View Twin Room in Four Seasons Hotel Hangzhou at West Lake

Show 5 photos

Premier, 2 Double, Garden View

2 Double Beds

680 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Relax in our spacious 678 sqft Premier Garden View Twin Room, offering a stunning garden view from the terrace and balcony. With air conditioning, hot tub, and soundproofing, enjoy a comfortable stay with family or friends.

Garden View Twin Room in Four Seasons Hotel Hangzhou at West Lake

Show 5 photos

Room - 2 Double, Garden View

2 Double Beds

680 sqft

Hot tub

Garden view

Private Bathroom

Bathtub

x4

+

x3

More details

Experience spacious comfort and a tranquil garden view in our Twin Room, with 678 sqft of space, two double beds, and luxurious amenities like a hot tub, air conditioning, and soundproofing. Perfect for 3 adults and 2 children.

Lagoon Villa in Four Seasons Hotel Hangzhou at West Lake

Show 5 photos

Lagoon Villa

1 King Size Bed

1400 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x20

+

x13

More details

Welcome to the Lagoon Villa, a 1399 sqft retreat featuring a king size bed, hot tub with garden view, and a private balcony. Ideal for 3 adults and 2 children, this villa offers air conditioning and a spacious terrace for a relaxing stay.

Garden Terrace King Room in Four Seasons Hotel Hangzhou at West Lake

Show 5 photos

King Room, Garden View, Terrace

1 King Size Bed

785 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Relax in our Garden Terrace King Room, a spacious 786 sqft retreat with a private hot tub and a garden view. This room accommodates 3 adults and 2 children, featuring a luxurious king size bed and a terrace for a peaceful escape.

Garden View King Room  in Four Seasons Hotel Hangzhou at West Lake

Show 5 photos

King Room, Garden View

1 King Size Bed

680 sqft

Hot tub

Garden view

Private Bathroom

Bathtub

x4

+

x3

More details

Indulge in our spacious Garden View King Room, perfect for 3 adults and 2 children. Enjoy the luxury of a hot tub, garden view, and soundproof comfort in this 678 sqft space.

Panorama King Room with Garden View in Four Seasons Hotel Hangzhou at West Lake

Show 5 photos

Panorama, King, Garden View

1 King Size Bed

860 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Enjoy breathtaking garden views from your spacious Panorama King Room, featuring a hot tub, balcony, and soundproof comfort. Accommodating up to 3 adults and 2 children, the 861 sqft room offers a serene retreat with luxurious amenities.

Garden Terrace Twin Room in Four Seasons Hotel Hangzhou at West Lake

Show 4 photos

Room - 2 Double, Garden View, Terrace

2 Double Beds

785 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Experience luxury and comfort in our Garden Terrace Twin Room, boasting 786 sqft of space with a tranquil garden view and featuring a hot tub, air conditioning, and a private terrace. Ideal for a family of 3 adults and 2 children with its two double beds and ample amenities.

Royal West Lake Villa in Four Seasons Hotel Hangzhou at West Lake

Show 4 photos

Royal West Villa, Lake View

1 King Size Bed

1400 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Indulge in the spacious Royal West Lake Villa, offering a king size bed and a hot tub with garden view, perfect for 3 adults and 2 children. Unwind on the terrace or balcony, and enjoy the soundproof, private bathroom.

West Lake Villa in Four Seasons Hotel Hangzhou at West Lake

Show 4 photos

West Villa, Lake View

1 King Size Bed

1505 sqft

Lake view

Hot tub

Garden view

Private Bathroom

+

More details

Indulge in a spacious 1507 sqft Villa at West Lake Villa with a stunning lake and garden view, featuring a hot tub, air conditioning, and a king-size bed - perfect for a comfortable stay for 3 adults and 2 children.

Lotus Suite in Four Seasons Hotel Hangzhou at West Lake

Show 4 photos

Lotus Suite

1 King Size Bed

1290 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

More details

Indulge in luxury at the Lotus Suite, a spacious 1292 sqft suite with a king-size bed, hot tub, and garden view. Ideal for 3 adults and 2 children, featuring a terrace, balcony, and soundproof comfort.

Show 6 photos

Queen Room, Garden View

1 Queen Size Bed

More details

Guest reviews

9.2

81 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇨🇳

Min

10

April 2023

As a luxury hotel, I have to say you can ask for help or reservations or other requests before you check-in. E.g. you can book a table at its Black Pearl Chinese restaurant - Jinsha, or you can ask them to book tickets for Impression of Westlake - btw I got the best seats for the show,. The hotel owns a private garden besides Westlake, so you can enjoy a peaceful time for your wandering. Also it has a private dock for a reserved boat cruise or even plus a privileged breakfast course on the boat. Best location as well - very convenient for Linyin Temple or other temples near around or Longjing Village. Yes it is expensive, but if you want to have a terrific treatment for you and your families, I'd recommend to stay here at least once in Hangzhou.

None.

🇦🇪

Minxuan

10

April 2023

Not much to say, Four Seasons is the leading hotel brand for a reason. Everything was perfect as expected. Plus the hotel grounds is simply amazing.

Shame the outdoor pool was closed. And they did cancel a boat tour that I booked on the basis of "wind" however I did see other tour boats out on the lake at the time, not a deal breaker but a shame.

🇩🇪

Andreas

8.2

August 2023

Very nice location at the West lake. Nice swimming pool and garden around the hotel. Very helpful and friendly staff.

The room was relatively small and outdated. Needs refurbishment. View to inner yard. The restaurants are expensive but with limited choice and mediocre quality. The bar closes early.

🇨🇳

Jl

10

May 2023

Very nice location, so beautiful nearby the West Lake. Excellent service from Check-in to Check-out. A terrific travel brought us lots of joys and happiness. Thank you Ms. Cherry and Ms. Penny for all you have done for us. Thank you, Four Seasons!

Nothing. All of warm memories.

🇭🇰

May

8.2

October 2023

Excellent service. The staff were friendly and professional. Jing Sha was outstanding - food and service both flawless

The room looked old. The bed has lost its spring, need to change the mattress. No view from the room.

🇹🇼

Yong

9.1

November 2023

Location near west lake. Room has a garden, very nice! A variety of pillows to choose from, I got to choose my favorite Latex pillow.

Wash basin faucet a little broken.

🇲🇴

Kam

9.1

November 2022

both of the location and property layout are unique

the swimming pool and sauna, with which the direction and set up indications are chaotic,

🇲🇾

Chee

8.2

November 2023

Great location but not really as scenic as I thought

For such prices they don’t include breakfast

🇹🇼

淑貞

10

June 2023

very comfortable

the price is pretty high

🇳🇱

Emily

9.1

November 2021

Food quality, presentation and choices are great for all meals. Good view from restaurant and pleasant environment.

NA

Points of Interest Around Four Seasons Hotel Hangzhou at West Lake

Attractions

Hangzhou Botanical Garden

0.6mi

Solitary Hill (Gu Shan)

0.8mi

West Lake (Xi Hu)

1.1mi

Meijiawu Tea Village

1.4mi

Red Carp Pond

1.5mi

Lingyin Temple

1.8mi

Leifeng Pagoda

1.8mi

Fei Lai Feng (Flying Peak)

2mi

Qinghefang Ancient Street

2.4mi

China National Silk Museum (NSM)

2.4mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

2.4mi

Six Harmonies Pagoda (Liuhe Pagoda)

3.5mi

Qiantang River Bridge

4.1mi

National Tea Museum (Zhongguo Chaye Bowuguan)

5mi

Restaurants

Jin Sha

Cuisines

  • Cantonese
  • Chinese

Ambiances

  • Traditional

Amenities of Four Seasons Hotel Hangzhou at West Lake

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Hot tub

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Lake view

Non-smoking rooms

Beach chairs/Loungers

Patio

Garden view

Elevator

Garden

View

Free toiletries

Bathtub

Upper floors accessible by elevator

Balcony

Soundproof

Stay rules - Four Seasons Hotel Hangzhou at West Lake

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Four Seasons Hotel Hangzhou at West Lake

When are the check-in and check-out times for Four Seasons Hotel Hangzhou at West Lake?

Guests at Four Seasons Hotel Hangzhou at West Lake can check in starting from 03:00 PM and need to check out by 12:00 PM.

How much does a stay at Four Seasons Hotel Hangzhou at West Lake cost?

Four Seasons Hotel Hangzhou at West Lake offers accommodations starting at $563. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What are the room types available at Four Seasons Hotel Hangzhou at West Lake?

The hotel offers a variety of rooms including Twin and Double rooms, Villas, and Suites, all with no smoking allowed. Room sizes range from 678 sqft to 1507 sqft, with bed options of Double or King size, and the occupancy accommodates 3 adults and 2 children in each room.

What are the main attractions at Four Seasons Hotel Hangzhou at West Lake?

Guests at the Four Seasons Hotel Hangzhou at West Lake can indulge in a range of leisure activities. They can relax and rejuvenate at the spa, and they have the option to bring their pets along. The hotel's hot tub/Jacuzzi offer a soothing experience, and the beautiful garden and sun deck provide ample space for unwinding. For dining, the on-site restaurant Jin Sha serves authentic Cantonese and Chinese cuisines in a traditional ambiance. The fitness center is available for those looking to stay active during their stay. The hotel's 24-hour front desk ensures convenience and assistance round the clock. The lake view from the hotel adds to the tranquil atmosphere, making it an ideal place for leisure and relaxation.

Does Four Seasons Hotel Hangzhou at West Lake feature its own restaurants?

The hotel offers an on-site restaurant called Jin Sha. It features a traditional ambiance and serves Cantonese and Chinese cuisines. Therefore, the hotel has a restaurant available on-site.

What methods of payment does Four Seasons Hotel Hangzhou at West Lake accept?

At Four Seasons Hotel Hangzhou at West Lake, guests can pay using a variety of methods, including Diners Club, Mastercard, Visa, American Express, JCB, UnionPay debit card, and UnionPay. Please note that cash is not accepted as a form of payment at this hotel.