Located within walking distance of the West entrance to Westlake Park (famous lake, gardens and scenic trails), Rock & Wood Cosy House was perfect for our one night stay in this part of Hangzhou. We were pleasantly surprised by the exceptional hospitality of our host, Sally. Despite an early pm arrival, she warmly welcomed us in both Chinese and English. (Her English language skills are top notch.) Sparkling water and a fruit snack further enhanced our welcome. After our walk in Westlake Park we were offered fresh baked scone like treats (yummy) and hot tea. To suit us, breakfast was English breakfast style with fresh brewed coffee.

The property is located on a narrow, dead end, street with limited options for cars to park or trun around, so possible access issues if other cars already in the street. (Luckily, we had no issues.)

I loved my little nature getaway to Rock&Wood! The location was perfect for me (close to the start of relatively quiet and peaceful hiking trails, walkable to Starbucks and West Lake, but far away enough from West Lake to avoid the HUGE amounts of people). Sally, the host, was so welcoming and helpful- helping me to navigate when my driver couldn't find the place, offering lots of suggestions and tips, and even helping me when I left my boots behind. It's a homestay style, so breakfast was family style with other guests. It was delicious and filling.

In a quiet enclave, almost a village, off a busy road, the stylish and elegant contemporary interior design is comfortable and welcoming. The area is beautiful but therefore very popular. Sally was a perfect host, cooking beautiful Chinese and American breakfasts on alternative days. She could not have been more helpful, patient and generous. She has excellent English.

Slight lack of clothes storage for a couple.

Located near West lake in a quiet little corner, away from hustle and bustle of west lake. Sally the host and the housekeeping lady were friendly and helpful. Room was tidied and cleaned on daily basis. Serving breakfast of alternate Chinese and western style. Also servings of scones and cookies to go around.

Wifi was intermittently not functioning well

The host, Sally, is the best. She goes out of her way to make my family comfortable. When my daughter insists on a specific pancake for breakfast, she ordered it for her and she made special breakfast for every single one of my extended family. The facility is spotless and tastefully renovated. The location is perfect, only 10 minutes walk from the lake. We had the best time staying at the place.

Nothing

Our favourite stay in China. Sally was the consummate hostess. The whole place really felt cosy and homely. Great home cooked breakfasts and very modern fittings but also lots of nice knick knacks.

Not much. It was a bit hard for our taxi driver to find but not surprising as it was in a quiet cul de sac very uncommon in China.

The property is a stone’s throw away from a beautiful lake. It is tastefully decorated and feels like a home away from home. Sally, our host, was attentive and super thoughtful. On one of the days, we fell ill and she specially cooked a pot of nourishing soup for us.

NIL

Sally is a fantastic host and her place is magnificient and comfortable. Very special experience. Not possible not to come back the next time we're in HZ.

It is called the "cozy house" for a reason, well designed with exceptional warm feel and interior design rather in Japanese style. Staff speaks good English and is very welcoming to foreigners. Location right in the middle of the West Lake scenic area.

Nothing really.

Very good breakfast The location is also very good very quiet ,there are many restaurants and tea house around ., across the road is the park and very close to the west lake .we enjoyed it very much.