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7.6

72 reviews

Shangri-La Hotel, Hangzhou

Shangri-La Hotel, Hangzhou

78 Beishan Road, Hangzhou, 310007, China

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

Hot tub

Shangri-La Hotel, Hangzhou

Welcome to the Shangri-La Hotel in Hangzhou, where luxury and comfort meet stunning natural beauty! Nestled at 78 Beishan Road, just 3.1mi from the vibrant city center, this delightful 4-star hotel promises an unforgettable retreat. Starting at an affordable $152, you'll be pampered with breathtaking lake and mountain views that make you feel like you're living the dream. Wake up each morning reveling in the luscious garden views and breathe in the fresh air from your private balcony!

The hotel is a treasure trove of amenities designed to cater to your every whim. Start your day off right with a delicious breakfast, and when it's time to unwind, dive into the refreshing hot tub or bask in the sun on the terrace. Need to catch up on work? No problem! The business center has everything you need, and you can even keep fit at the free fitness center. If you have kids, they'll love the kid-friendly buffet. Plus, with free parking and complimentary airport shuttles, getting around is a breeze!

With a charming blend of modern comforts and top-notch service, the Shangri-La Hotel has received glowing reviews from delighted travelers, making it a favorite among visitors. Take advantage of the 24-hour front desk for any queries or to book tours at the tour desk. Whether you're here for business or leisure, you won't want to miss this gem in Hangzhou—your perfect home away from home awaits!

Food enthusiasts, rejoice! At the Shangri-La Hotel in Hangzhou, your palate is destined for an extravagant adventure. Start your culinary journey at the cozy Coffee Garden, where a delightful mix of American and Asian cuisine caters to every taste bud. It’s not just a meal; it’s a family-friendly experience—perfect for those traveling with little ones or looking to indulge in a romantic dinner under the stars. For those fancying an authentic taste of Chinese and African flavors, the elegant Xiang Gong restaurant awaits. This inviting venue promises traditional dishes served in a warm atmosphere, providing an ideal backdrop for family gatherings or a chic night out.

But wait, there’s more! The hotel knows that relaxation is key, so why not pamper yourself at the serene terrace or unwind in the hot tub after a long day of exploring the enchanting wonders of Hangzhou? Stress just melts away with shimmering scenic views of the surrounding gardens and mountains as your backdrop. And don’t forget to make a splash in the pool—perfect for a refreshing dip that keeps the spirit high and the energy charged for the adventures that lie ahead.

What truly sets the Shangri-La apart, aside from its luxurious ambiance and stunning vistas, is its welcoming and attentive staff who are dedicated to ensuring your stay is nothing short of extraordinary. With a 24-hour front desk at your service and a tour desk ready to assist in planning your escapades, you have everything you need at your fingertips. Whether you're here for a weekend getaway, a romantic escape, or a family adventure, the Shangri-La Hotel is poised to become your favorite retreat, capturing the essence of Hangzhou and leaving you with memories that linger long after your departure!

Closest airports

Hangzhou Xiaoshan International Airport

17.8mi

Most popular amenities

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

Hot tub

Kid-friendly buffet

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Lake view

Mountain view

Non-smoking rooms

Wheelchair accessible

Garden view

Elevator

Garden

View

Balcony

Free toiletries

Bathtub

Upper floors accessible by elevator

Soundproof

Rooms

Executive Suite in Shangri-La Hotel, Hangzhou

Show 6 photos

Executive Suite

1 Sofa Bed

1 King Size Bed

775 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Indulge in luxury with our 775 sqft Executive Suite offering stunning lake and garden views, a private balcony, a relaxing hot tub, and a king-size bed. The perfect retreat for two adults and one child.

Horizon Lakeside King Bed Room in Shangri-La Hotel, Hangzhou

Show 6 photos

Lakeside, King, Horizon View

1 King Size Bed

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

This double room has a balcony, flat-screen TV and air conditioning. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

Lakeside King Bed Room in Shangri-La Hotel, Hangzhou

Show 7 photos

Lakeside, King

1 King Size Bed

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Enjoy a spacious Lakeside King Bed Room with stunning lake and garden views. Relax in the hot tub or on the balcony in this 388 sqft room perfect for 2 adults and 1 child.

Horizon Lakeside Twin Bed Room in Shangri-La Hotel, Hangzhou

Show 6 photos

Lakeside, 2 Twin, Horizon View

2 Twin Beds

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Indulge in a serene escape with a Horizon Lakeside Twin Bed Room, offering breathtaking lake and garden views, a soothing hot tub, and modern comforts like air conditioning and soundproof walls. Perfect for 2 adults and 1 child, this cozy retreat promises a relaxing stay.

Horizion Hillview Twin Bed Room in Shangri-La Hotel, Hangzhou

Show 6 photos

Horizion, 2 Twin, Hill View

2 Twin Beds

390 sqft

Mountain view

Hot tub

City view

Private Bathroom

+

More details

Indulge in mountain views and relax in the hot tub of our Horizon Hillview Twin Bed Room, accommodating 2 adults and 1 child. Enjoy the spacious 388 sqft with air conditioning, soundproofing, and free toiletries for a comfortable stay.

Hill view Twin Bed Room in Shangri-La Hotel, Hangzhou

Show 6 photos

Room - 2 Twin, Hill View

2 Twin Beds

390 sqft

Mountain view

Hot tub

City view

Private Bathroom

+

More details

Relax in our spacious Hill View Twin Bed Room, offering stunning mountain views, air conditioning, a hot tub, and free toiletries. Sleep comfortably in one of the two twin beds and enjoy a peaceful stay.

Lakeside Twin Bed Room in Shangri-La Hotel, Hangzhou

Show 6 photos

Lakeside, 2 Twin

2 Twin Beds

390 sqft

Lake view

Hot tub

Garden view

City view

+

More details

Spend the night in our Lakeside Twin Bed Room with stunning lake and garden views. Relax in the hot tub, enjoy free toiletries, and unwind in the soundproof room.

Horizon Hillview King Bed Room in Shangri-La Hotel, Hangzhou

Show 5 photos

Horizon, King, Hill View

1 King Size Bed

390 sqft

Mountain view

Hot tub

City view

Private Bathroom

+

More details

Indulge in a spacious Horizon Hillview King Bed Room featuring a luxurious hot tub, mountain view, and free toiletries. Enjoy a soundproof oasis with air conditioning and a comfortable king-size bed for 2 adults and 1 child.

Hill view King Bed Room in Shangri-La Hotel, Hangzhou

Show 6 photos

King Room, Hill View

1 King Size Bed

390 sqft

Mountain view

Hot tub

City view

Private Bathroom

+

More details

Room offers views of nearby mountains.

Show 6 photos

Room - 1 Twin, Hill View

1 Twin Bed

Spa tub

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 6 photos

Lakeside, 1 Twin

1 Twin Bed

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

Show 6 photos

Lakeside, 1 Twin, Horizon View

1 Twin Bed

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

Guest reviews

7.6

72 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Breakfast

Featured reviews:

🇨🇦

W

9.1

November 2023

For those who like to walk into the most beautiful West Lake lakeside parks, there is no other hotel in Hangzhou that has a better location than this one. The staff, especially the reception staff are very friendly and helpful. Buffet breakfast is great.

The food in the third floor restaurant is not quiet up to the Shangri-La standards.

🇵🇱

Artur

10

November 2023

great location and breakfast full of choices and that would be all pros

major staf from the lobby even don't know when the hotel's gym is located, luckily a girl from tea shop outside hotel knew that (best regards to her). the hotel need renovation finally, not clean and dusty close to bed, everything old inside and need to be replaced ASAP.

🇮🇩

Katherine

10

February 2023

Great location right across the West Lake and next to the Yue Fei Temple, as well as some nice little restaurants and convenience stores. This hotel is a bit old but still very clean, the service is also perfect, if you need something the staff was really helpful. We also really loved the lunch buffet (which you have to purchase separately).

🇸🇪

Jieying

10

August 2023

If you would like to not be in the city, this is one of the best locations to be next to the West Lake.

We managed our expectation regarding a classic hotel with history, and the reality does not disappoint us.

🇨🇳

Marcus

10

March 2023

From General Manager to Reception and Service staff, I have seldom had a hotel with so nice and friendly employees. The location directly at the West Lake in Hangzhou is classic. Breakfast on the terrace with lake view is incomparable.

🇸🇬

Xiaoqian

9.1

February 2022

Location is great and convenient to visit the West Lake. Staff at the reception is friendly and helpful.

Trafic is a little bit crazy for the weekends. But it does not hurt for people who like going around just by foot.

🇨🇳

Iuliia

9.1

September 2022

Very friendly stuff speaking good English. Our little baby was very happy with toys and tent they brought in the room. Good dinners.

No swimming pool

🇺🇸

Nancy

10

July 2023

View, room, service,

🇨🇳

Iuliia

9.1

September 2022

Very baby friendly, Good food and drinks, Fantastic location

No swimming pool

🇺🇸

Fei

10

January 2024

good location

it’s old but it’s comfortable

Points of Interest Around Shangri-La Hotel, Hangzhou

Attractions

Solitary Hill (Gu Shan)

0.3mi

West Lake (Xi Hu)

0.7mi

Hangzhou Botanical Garden

1.2mi

Red Carp Pond

1.5mi

Leifeng Pagoda

1.6mi

Meijiawu Tea Village

1.8mi

Qinghefang Ancient Street

1.9mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

2mi

China National Silk Museum (NSM)

2.3mi

Lingyin Temple

2.4mi

Fei Lai Feng (Flying Peak)

2.6mi

Six Harmonies Pagoda (Liuhe Pagoda)

3.2mi

Qiantang River Bridge

4.2mi

National Tea Museum (Zhongguo Chaye Bowuguan)

5.4mi

Restaurants

咖啡苑

Cuisines

  • American
  • Asian

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

香宫

Cuisines

  • African
  • Chinese

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Amenities of Shangri-La Hotel, Hangzhou

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

Hot tub

Kid-friendly buffet

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Lake view

Mountain view

Non-smoking rooms

Wheelchair accessible

Garden view

Elevator

Garden

View

Balcony

Free toiletries

Bathtub

Upper floors accessible by elevator

Soundproof

Stay rules - Shangri-La Hotel, Hangzhou

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property