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8.2

132 reviews

Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake

333 Westlake Avenue, Hangzhou, 310002, China

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Sofitel Hangzhou Westlake

Welcome to the luxurious Sofitel Hangzhou Westlake, a dazzling 5-star retreat located at 333 Westlake Avenue, just a short 3.3mi from the vibrant heart of Hangzhou. This hotel is where elegance meets comfort, offering rooms starting at an affordable $118 that ensure you can indulge without breaking the bank. Get ready to be pampered with top-notch amenities, including an indoor swimming pool that invites you for year-round dips and a serene spa where relaxation is the name of the game!

Savor delightful culinary experiences at the on-site restaurant or kick back with friends at the bar as you share stories of your adventures in Hangzhou. With complimentary Wi-Fi, you can stay connected; however, with the stunning West Lake just a hop away, you might find yourself wanting to leave your device behind. Guests rave about the friendly 24-hour front desk service which makes your stay a breeze, along with the sauna and hot tub—perfect for unwinding after a day of exploration.

Sofitel Hangzhou Westlake is not just about relaxation; it’s family-friendly too! Your little ones will love the kids' meals, while the parents can take advantage of the babysitting services (for an extra charge). Plus, parking is a breeze with free on-site facilities. With 132 glowing reviews under its belt, this hotel promises an unforgettable experience where stunning surroundings, impeccable service, and endless relaxation await. Come and make every moment extraordinary!

As the sun sets over the enchanting West Lake, drift into an evening of culinary delights at the Sofitel Hangzhou Westlake's dining treasures! Kwee Zeen awaits, a vibrant restaurant that marries the finest Chinese flavors with international flair, perfect for those looking to tantalize their taste buds. Embrace the local cuisine at Yong Jin Ge, where traditional Chinese dishes are served in a cozy atmosphere, perfect for sharing the memories of your day. Whether you’re dining with family or enjoying a romantic dinner for two, the ambiance is sure to leave you with a delightful dining experience that you won’t soon forget.

After a day filled with exploration, retreat to the hotel’s heated indoor swimming pool for a refreshing swim, no matter the season! Imagine yourself gliding through warm waters while relishing the tranquility that surrounds you. For the ultimate indulgence, sink into the blissful hot tub or revive your senses in the soothing sauna—these amenities are designed to rejuvenate your spirit and elevate your stay. And don't forget to take some time out to explore the serene grounds; every corner invites a new adventure, whether it's a quiet moment by the lake or a leisurely stroll through lush gardens.

At Sofitel Hangzhou Westlake, your comfort is their priority. With various room types to suit your needs, from cozy Superior Twin or Double Rooms to spacious Prestige Suites that offer stunning views of the city, there’s a perfect option for everyone. Families will especially appreciate rooms that accommodate children effortlessly, making for an inclusive getaway experience. With flexible payment options available, including cash, major credit cards, and UnionPay, you can settle in without a hitch. So pack your bags and get ready to create unforgettable memories in a place where luxurious comfort meets incredible service!

Closest airports

Hangzhou Xiaoshan International Airport

16.3mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Sauna

Hot tub

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Club Luxury City View Queen Room in Sofitel Hangzhou Westlake

Show 7 photos

Club Luxury City View Queen Room

1 King Size Bed

485 sqft

Hot tub

City view

Private Bathroom

Bathtub

+

More details

Indulge in the luxurious Club City View Queen Room, offering a spacious 484 sqft, a king-size bed, and a private hot tub. Enjoy the stunning city view and unwind in style with complimentary toiletries and a relaxing bath.

Superior Twin Room with City View in Sofitel Hangzhou Westlake

Show 6 photos

Superior Twin Room with City View

2 Twin Beds

410 sqft

Hot tub

City view

Private Bathroom

Bathtub

+

More details

Enjoy stunning city views from this spacious 409 sqft twin room, perfect for 2 adults and 1 child. Unwind in the hot tub, and relax in the air-conditioned room with free toiletries and a private bathroom.

Prestige Suite in Sofitel Hangzhou Westlake

Show 10 photos

Prestige Suite

1 King Size Bed

860 sqft

Hot tub

City view

Private Bathroom

Bathtub

+

More details

Indulge in luxury at our 861 sqft Prestige Suite with a King size bed, hot tub/Jacuzzi, and free toiletries. Ideal for 2 adults and 2 children, with no smoking allowed.

Junior Suite in Sofitel Hangzhou Westlake

Show 13 photos

Junior Suite

1 King Size Bed

645 sqft

Hot tub

City view

Private Bathroom

Bathtub

+

More details

Indulge in luxury in our spacious 646 sqft Junior Suite, perfect for 2 adults and 2 children. Unwind in the hot tub and enjoy the comfort of a king size bed.

Club Luxury Queen Room in Sofitel Hangzhou Westlake

Show 6 photos

Club Luxury Queen Room

1 King Size Bed

485 sqft

Hot tub

Private Bathroom

Bathtub

Minibar

+

More details

Indulge in the Club Luxury Queen Room, featuring a spacious 484 sqft double room with a plush King size bed, hot tub, and air conditioning. Perfect for 2 adults and 1 child, this elegant retreat offers luxurious comfort and relaxation.

Luxury Queen Room in Sofitel Hangzhou Westlake

Show 8 photos

Luxury Queen Room

1 King Size Bed

430 sqft

Hot tub

Private Bathroom

Bathtub

Minibar

+

More details

Indulge in the spacious Luxury Queen Room, featuring a king size bed and a relaxing hot tub. Enjoy free toiletries and a private bathroom in this 431 sqft haven for 2 adults and 1 child.

Luxury King Room with City View in Sofitel Hangzhou Westlake

Show 7 photos

Luxury King Room with City View

1 King Size Bed

430 sqft

Hot tub

City view

Private Bathroom

Bathtub

+

More details

This spacious double room offers a luxurious king-size bed and stunning city views, with a hot tub for relaxation and free toiletries for an indulgent stay. Perfect for 2 adults and 1 child, it guarantees a comfortable and upscale experience.

Superior Twin or Double Room in Sofitel Hangzhou Westlake

Show 4 photos

Superior Twin or Double Room

2 Twin Beds

1 King Size Bed

375 sqft

Hot tub

Private Bathroom

Bathtub

Minibar

+

More details

Unwind in our spacious 377 sqft Superior Twin/Double Room, featuring air conditioning, a hot tub, and a private bathroom. Perfect for 2 adults and 1 child, with the choice of 2 twin beds or 1 king size bed.

Superior Queen Room with City View in Sofitel Hangzhou Westlake

Show 4 photos

Superior Queen Room with City View

1 King Size Bed

410 sqft

Hot tub

City view

Private Bathroom

Bathtub

+

More details

Experience luxurious comfort in our 409 sqft Superior Queen Room with stunning city views. Unwind in the hot tub, and enjoy the spacious king size bed, perfect for 2 adults and 1 child.

Superior King Room in Sofitel Hangzhou Westlake

Show 4 photos

Superior King Room

1 King Size Bed

375 sqft

Bathtub

Air conditioning

Upper floors accessible by elevator

Shower

+

More details

Indulge in spacious luxury with a 377 sqft Superior King Room, featuring a king size bed and a bathtub. Perfect for 2 adults and 1 child, with air conditioning and free toiletries.

Guest reviews

8.2

132 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Breakfast

Featured reviews:

🇭🇰

Syleea

9.1

June 2023

Location is just steps from West Lake. Museums, Southern Song Imperial Street , Hefang Street are within 20 minutes walk. Hotel is well maintained though a bit old . Daily room makeup is efficient. Breakfast is superb, good variety of food and delicious.

We were checked-in to a room facing the interior. It was quiet but very dim even at daytime. At our request, we changed to a room facing the street . The room had much sunlight though there was some noise from the street. All rooms have no views of West Lake though the hotel is so close to West Lake.

🇫🇷

Alexis

8.2

April 2023

Great location, right next to the West Lake. Rooftop terrace amazing, even though there was no service there at that time. Staff was helpful and friendly.

When we arrived we had to request the staff to change our towels and bedsheets for the baby bed, as some marks here and there; what they did quite fast. One guy lighting up a cigarette and smoking in the restaurant one evening, and the next day one guy smoking in front of our room, then in the toilets downstairs next to the bar. Not really the staff’s fault here, however, they need to react quick, be stricter in implementing the rules, and probably get specific detector system. Well, for the one in the room area, the guy was smoking under what looked like a smoke detector, but nothing happened.

🇭🇰

Louisa

8.2

June 2023

the location.

I think it’s the old policy which requires a deposit at check in that leaves a taste of distrust even though it’s a very common practice. we have been traveling a lot lately and booked accommodations through booking.com. Many places we stayed already abandoned such practice. Also the upgrade we got through booking.com was nice but not including the lounge was quite alienating. We felt great in other hotels such as St. Regis and Taj Mahal when we got the upgrades with full service.

🇺🇸

Yee

9.1

August 2023

The location is perfect. It's within walking distance to many attractions. The breakfast buffet is really nice. We were impressed by the variety. The indoor pool is small but very clean. We are happy with the stay

The bedroom and bathroom are comfortable, but could use some update. I wish there were a microwave in the room.

🇭🇰

Gerry

9.1

February 2023

Excellent location which is right next to the famous West Lake. It is also very convenient for visits to other tourist destinations. Accommodation is very comfortable and affordable.

Some rooms have no views. This was not a problem for me. Choose the room type carefully when making the booking if one wants to have lake view

🇹🇭

Wannipa

10

July 2023

Good location, clean room.

There’s strong cigarettes smell get into my room around midnight and we can’t sleep so the hotel offer another room to move. Even it’s prohibited to smoke in the room, he can’t find where the source of the smell. My bad luck.

🇨🇦

Zolt1956

9.1

September 2023

Also enjoyed the buffet suppers ( 3x) .. Great food and all the wine you could drink all at a very reasonable price..

🇭🇰

Ho

10

July 2023

polite and helpful staff, good breakfast. generally the hotel itself is flawless for a leisure traveler

🇳🇿

Brick

8.2

June 2023

Very good location, close the West Lake and shopping mall. Staffs were very friendly.

Facilities are very old, the air con was nosiy.

🇩🇪

Jonathan

9.1

March 2023

Great location for visiting the West Lake. Good breakfast. Nice bathroom. Personnel eager to assist.

Room was a little aged.

Points of Interest Around Sofitel Hangzhou Westlake

Attractions

Qinghefang Ancient Street

0.4mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

0.5mi

West Lake (Xi Hu)

0.9mi

Leifeng Pagoda

1.2mi

Solitary Hill (Gu Shan)

1.3mi

China National Silk Museum (NSM)

1.7mi

Red Carp Pond

1.8mi

Six Harmonies Pagoda (Liuhe Pagoda)

2mi

Hangzhou Botanical Garden

2.6mi

Meijiawu Tea Village

2.7mi

Lingyin Temple

3.7mi

Fei Lai Feng (Flying Peak)

3.8mi

Qiantang River Bridge

3.9mi

National Tea Museum (Zhongguo Chaye Bowuguan)

5.9mi

Restaurants

Kwee Zeen

Cuisines

  • Chinese
  • International

Yong Jin Ge

Cuisines

  • Chinese

Pools

Location

  • Indoor

Features

  • Heated

Availability

  • All season

Amenities of Sofitel Hangzhou Westlake

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Sauna

Hot tub

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Sofitel Hangzhou Westlake

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sofitel Hangzhou Westlake

What's the check-in and check-out schedule at Sofitel Hangzhou Westlake?

The established timings at Sofitel Hangzhou Westlake are: Check-in after 02:00 PM and check-out before 12:00 PM.

Does Sofitel Hangzhou Westlake provide free parking options?

Yes, there is parking available at the hotel and it's free, private, and on site. Remember to make a reservation for the parking.

What are the rates at Sofitel Hangzhou Westlake?

The base rate at Sofitel Hangzhou Westlake is approximately $118. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.

What are the room types available at Sofitel Hangzhou Westlake?

The hotel offers a variety of room types including Twin, Double, and Suite options, accommodating 2 adults and 1 child. Smoking is not allowed in any of the rooms. Bed sizes vary from Twin to King, and room sizes range from 377 to 861 square feet, with city view options available.

What is there to do in Sofitel Hangzhou Westlake?

Guests at Sofitel Hangzhou Westlake can luxuriate at the spa or take advantage of wellness packages. They can enjoy a dip in the indoor swimming pool, equipped with heating all year round. The hotel's sun deck and terrace offer spots for relaxation. Two distinct restaurants, Kwee Zeen offering Chinese and International cuisines, and Yong Jin Ge offering Chinese cuisine, provide diverse dining options. For those with children, kids' meals are available, and babysitting/child services can be arranged. For fitness enthusiasts, there is a well-equipped fitness center. The hotel also provides a range of amenities such as a sauna, hot tub, air conditioning, and free toiletries. With a 24-hour front desk and room service, the hotel ensures guests have everything they need for a pleasant and convenient stay.

Can guests use a pool at Sofitel Hangzhou Westlake?

The hotel has an indoor pool available all year round, and it is equipped with heating features.

Is there an in-house restaurant at Sofitel Hangzhou Westlake?

The hotel has two on-site restaurants. Kwee Zeen offers a variety of Chinese and international cuisines, while Yong Jin Ge specializes in Chinese cuisine.

Which payment methods are supported by Sofitel Hangzhou Westlake?

Sofitel Hangzhou Westlake accepts cash as well as JCB, Diners Club, Visa, Mastercard, American Express, and UnionPay for payments.