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$194No. 66 Lishui Road, Gongshu District, Hangzhou, 310015, China
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+1-833-728-204161 reviews
1/242
Spa/Wellness packages
Free parking
Kids' club
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Welcome to the luxurious Kempinski Hotel Hangzhou, a five-star haven of tranquility and indulgence located just 1.4mi from the vibrant city center! Nestled at No. 66 Lishui Road in Gongshu District, this stunning hotel is perfect for travelers seeking a perfect blend of relaxation and exploration. With prices starting at just $194, you'll find yourself enveloped in elegance without breaking the bank.
Your stay at Kempinski promises delightful amenities galore! Dive into an invigorating indoor swimming pool, unwind in the steam room or sauna, and savor mouthwatering dishes at the on-site restaurant. Bring the entire family along, as the hotel features a complimentary Kids' Club to keep the little ones entertained. For those wanting to elevate their experience, indulge in one of the spa or wellness packages designed to rejuvenate your body and spirit. With free Wi-Fi and a fitness center at your fingertips, you’ll have everything you need for both work and play!
Don’t just take our word for it; with 61 glowing reviews, guests rave about their time spent at this exquisite getaway. From the attentive 24-hour front desk service to the relaxing sun deck and lush garden surroundings, every detail has been curated to provide an unforgettable stay. Whether you're visiting for business or pleasure, Kempinski Hotel Hangzhou is the perfect choice for your next adventure in China!
At the Kempinski Hotel Hangzhou, dining is an experience not to be missed! With a delightful range of on-site restaurants, every meal becomes a culinary adventure. Start your day at Kitchen@K, where you can indulge in an expansive buffet brimming with international delights in a family-friendly atmosphere. For those craving authentic local flavors, head over to 紫宸中餐厅 for a taste of classic Cantonese cuisine in a beautiful blend of traditional and modern design. And if you're in the mood for a romantic dinner, the elegant ambiance of the 弗丽达餐厅 will take your dining experience to new heights with its exquisite European dishes.
When the sun sets, be sure to lounge at the 大堂酒廊 or 伯托美食廊, where delicious international snacks and beverages await! These casual yet sophisticated spots are ideal for unwinding after a day of exploration. Picture yourself sipping a refreshing cocktail or enjoying a delectable dessert while soaking in magnificent views of the lush hotel gardens. Whether you're seeking a lively family dinner or a quiet moment with a loved one, the diverse dining options at Kempinski Hangzhou cater to every palate.
After a day filled with exploration, retreat to the hotel’s opulent pool area for a refreshing dip. The heated indoor swimming pool, exclusively for adults, beckons guests to unwind and recharge in serene surroundings. Fancy a bit of pampering? The hotel’s spa offers an array of wellness packages designed to rejuvenate your mind and body. With the perfect mix of leisure and luxury at your fingertips, you’re sure to leave Kempinski Hangzhou feeling relaxed and rejuvenated, ready for your next thrilling adventure!
Closest airports
Hangzhou Xiaoshan International Airport
18.2miSpa/Wellness packages
Free parking
Kids' club
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Elevator
Garden
Bathtub
Show 8 photos
Executive, 2 Twin
2 Twin Beds
495 sqft
Tea/Coffee maker
x4
+
x3
More details
The spacious twin room offers air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Show 8 photos
Executive, 2 Twin, Single Use
2 Twin Beds
495 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
More details
Experience the spacious comfort of our Executive Twin Room, perfect for solo travelers. Enjoy 495 sqft of space, wifi, air conditioning, and a relaxing bathtub. Sleep well on two twin beds, accommodating 2 adults and 1 child.
Show 7 photos
Deluxe Suite
1 King Size Bed
655 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
x8
+
x5
More details
Indulge in luxury at our 657 sqft Deluxe Suite, where you can relax in a king size bed, enjoy a soothing bath in the bathtub, and stay connected with complimentary wifi and air conditioning. Perfect for 2 adults and 1 child.
Show 8 photos
Executive, King, Single Use
1 King Size Bed
450 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
More details
Indulge in comfort and luxury in our spacious 452 sqft Executive King Room, perfect for 2 adults and 1 child. Unwind in modern amenities like WiFi, air conditioning, and a relaxing bathtub.
Show 8 photos
Deluxe, 2 Twin
2 Twin Beds
495 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
More details
Relax in our spacious 495 sqft Deluxe Twin Room with 2 twin beds, accommodating 2 adults and 1 child. Enjoy features like wifi, air conditioning, and a luxurious bathtub.
Show 7 photos
Grand, King, Canal View
1 King Size Bed
450 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
More details
Immerse yourself in luxury with our Grand Canal View King Room, offering stunning views, a spacious 452 sqft, a plush king-size bed, and modern amenities like WiFi and air conditioning. Ideal for 2 adults and 1 child seeking comfort and relaxation.
Show 8 photos
Grand, 2 Twin, Canal View
2 Twin Beds
495 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
More details
Show 8 photos
Executive, King
1 King Size Bed
Tea/Coffee maker
x4
+
x3
More details
Show 8 photos
Deluxe, King
1 King Size Bed
450 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
x4
+
x3
More details
Show 7 photos
Executive Suite
1 King Size Bed
960 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
x8
+
x5
More details
Show 6 photos
Junior Suite
1 King Size Bed
570 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
x5
+
x3
More details
Show 7 photos
Superior Suite
1 King Size Bed
860 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
x8
+
x5
More details
8.7
61 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇳
Payman
8.2
February 2023
Everything was perfect (as usual). I recommend some training to reception staff.
When we arrived the staff in front of the door didn't help us to unload the bags from the car. Also they stood aside and watched us pull the bags inside the hotel. Even though no customer was at the reception, but the 3 persons in charge made us wait and kept doing something else by themselves. We have stayed in different Kempinski Hotels around the globe (including China) and expected much better reception from Kempinski Hotel in Hangzhou than what we received.
🇨🇳
Kamyla
10
October 2022
Exceptional property, very well designed with gorgeous touches in the rooms and throughout the whole property. Staff were incredibly helpful and welcoming, particularly Nolan who was on duty during my check in and had a coffee maker sent to my room instead of just tea. Everyone who works their is friendly and helpful. It’s located near the Grand Canal which is one of my favorite neighborhoods in Hangzhou, great restaurants and historical sites abound. The pool and gym are incredible, I especially loved the sauna. Will definitely be back, probably the best hotel in Hangzhou. Don’t forget to stop in their restaurant Frieda and café Berthold.
🇫🇷
Ronan
10
June 2023
This hotel is outstanding. Decoration and design is amazing, breakfast is excellent with plenty of choices, swimming pool is incredible and worth a try, bedrooms are clean, quiet and well thought. Going there once per year, overall my favorite stay in Hangzhou, and probably in China.
None
🇨🇳
Zhen-lei
10
June 2021
I could not recommend this hotel more. I went with my 2yo and 4yo. Breakfast is really good. They even have Glutenfree bread if needed, lactose free milk and glutenfree oats for those who need it. The bread is super fresh. The pool is amazing. We were looking for a hotel with hot pools. Most of them say they have, but then they are either like a bathtub size or just not heated. This was a super proper bigger hot pool. We just switched between both pools without hitting an icewall everything you find yourself out of the water. They didn't put on the aircon super high, just really the perfect temperature. Which is perfect for those, who easily feel cold like I do haha. My husband is kind of the opposite, but he even feels in most hotels that the aircon at the pool is way to high up, making it super uncomfortable for the us and the kids to have fun in. This was just perfect. Cannot stress this enough here! I would definitely come back. Oh almost forgot: the most complete gym! Trust me on this one. For both lifters and yogi's. And oh yes, they have this amazing Berthold bakery also from the Kempinski downstairs, with the perfect beef baguette haha! Crispy baguette on the outside and chewy on the inside, you seriously don't find these everywhere! And the most amazing desserts. Not just your average desserts, and not your average kind of cookies too. And if that isn't enough, just go outside, and you have a whole kind of boulevard full of restaurants and shops downstairs with fountains too (kids loved running through them while we could sip our coffee!) where the kids just can run wild. The hotel is also nearby Cirque du Soleil. We prepped ourselves for a rainy vacay, so the kids had their raincoats and umbrella's. We had our boots. And then the surroundings and the facilities of the hotel.. it just made it one of the most complete stays we have had. Thank you Kempinski, we'll be back for sure!
🇺🇸
Sfundo
10
May 2021
The breakfast was served in my room, i just made a call and before I knew it the breakfast was served, it was too much, there’s everything for breakfast, you choose what you choose and the most exciting part is that you can keep the food in the room if you didn’t finish the breakfast, there are nice restaurants down stairs next to the hotel and the stuff was just amazing and they open a door when you arrive with a car, take the luggage and even help to go somewhere and you don’t know the address of the place. Comfortable bed ever and it can make one oversleep I swear 😂
🇨🇳
Lindsay
10
August 2021
The hotel and facilities are amazing. Nicest pool and breakfast in the city, and I've been 'staycationing' here at different hotels for 6 years. Super bummed I waited so long to check it out, already planning next stay.
Check in was a little slow and hectic, but things always slow down when foreigners check in I guess. It was a busy time, but the way the desks are arranged don't make things easier or clearer.
🇸🇬
Jeremy
9.1
November 2023
The staff are very friendly and helpful. Property is clean.
Unfortunately the air conditioner in our room wasn’t working well.
🇨🇳
Papouf4
9.1
March 2021
That said, everything in the hotel was absolutely perfect. The bedroom which was delicatelly decorated and really confortable and clean, the staff member was really helpful. I have to say a particular thanks to Laurence who help me using his ID card to order ibuprophene online while I couldn't because of my foreign ID. The breakfast was feast, offering a lot of choices and really delicious. But what we prefered most was the swimming pool area : perfectly clean and peaceful, really rare heaven and one of the most beautiful, relaxing and luxurious pool I saw. I would definitely go back !
I went there for tourism and with the purpose of discovering Hangzhou, the only little negative point I could find was that the hotel is a bit far from the main tourist areas (West Lake, Longjing Village...) so we had to take a taxi and count for around 30mn drive to those places each time.
🇰🇷
Martina
10
February 2021
Our stay at Kempinski Hotel was absolutely wonderful. The staff is amazing (super friendly, helpful, attentive, they are real hosts). The breakfast buffet is awesome (quality, variety, fresh & hot, with additional a-la-carte dishes, try the breakfast pizza!). The swimming pool is a dream for us as lap-swimmers, so we did our 2,000m every day in the great, not too hot water. Those who want it hot, can go to the hot & big spa-jacuzzi pool. The location of the hotel is right next to an shopping mall (with movie theatre, great restaurants and an interesting book&lifestyle store). Not to mention Frieda and Berthold (Restaurant & coffee) on G/F of Kempinski. Those who like roof top bars, yes, Kempinski has it. Or do it like we did: enjoy a nap in the rooftop garden on the Kitchen@k-Floor after breakfast, the outdoor chairs are great for that! If you want to go for some sightseeing, the Grand Canal with the Gongchen Bridge is within walking distance with some historical & cultural blocks.
The breakfast is SO GREAT that the breakfast time from 7:00-10:00 is TOO SHORT :)
🇳🇱
Jean-paul
8.2
August 2021
The staff is very helpful and nice, especially Jack the concierge is a very cheerful and helpful guy, a real pleasure to talk to!
The room was beautiful, however not so clean. The second night we also had to ask for toiletries, a pity taking the price of the hotel in consideration.
Attractions
Solitary Hill (Gu Shan)
3.8miHangzhou Botanical Garden
3.9miWest Lake (Xi Hu)
4.2miQinghefang Ancient Street
4.7miMuseum of Traditional Chinese Medicine (Hu Qing Yu Tang)
4.8miLeifeng Pagoda
5.1miLingyin Temple
5.2miRed Carp Pond
5.2miMeijiawu Tea Village
5.2miFei Lai Feng (Flying Peak)
5.3miChina National Silk Museum (NSM)
5.8miSix Harmonies Pagoda (Liuhe Pagoda)
6.3miQiantang River Bridge
7.8miNational Tea Museum (Zhongguo Chaye Bowuguan)
8.7miAttractions
Solitary Hill (Gu Shan)
3.8miHangzhou Botanical Garden
3.9miWest Lake (Xi Hu)
4.2miQinghefang Ancient Street
4.7miMuseum of Traditional Chinese Medicine (Hu Qing Yu Tang)
4.8miLeifeng Pagoda
5.1miLingyin Temple
5.2miRed Carp Pond
5.2miMeijiawu Tea Village
5.2miFei Lai Feng (Flying Peak)
5.3miChina National Silk Museum (NSM)
5.8miSix Harmonies Pagoda (Liuhe Pagoda)
6.3miQiantang River Bridge
7.8miNational Tea Museum (Zhongguo Chaye Bowuguan)
8.7miAirports
Hangzhou Xiaoshan International Airport
18.2miKitchen@K 全日餐厅
Cuisines
Ambiances
紫宸中餐厅
Cuisines
Ambiances
弗丽达餐厅
Cuisines
Ambiances
大堂酒廊
Cuisines
Ambiances
伯托美食廊
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Free parking
Kids' club
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Elevator
Garden
Bathtub
Accessibility
Bathroom emergency cord
Toilet with grab rails
Wheelchair accessible
Activities
Happy hour
Live music/Performance
Nightclub/DJ
Themed dinners
Tour or class about local culture
Bathroom
Bathtub
Slippers
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Evening entertainment
Kids' club
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Telephone
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Locker rooms
Massage
Massage chair
Neck massage
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Car rental
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
6+ years
Extra bed upon request
$28 per person per day
13+ years
Extra bed upon request
$57 per person per day
The price in CNY has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Diners Club,
JCB,
Visa,
Mastercard,
American Express,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Kempinski Hotel Hangzhou?
If you're staying at Kempinski Hotel Hangzhou, the entry is set at 02:00 PM and exit is by 12:00 PM.
Is there parking at Kempinski Hotel Hangzhou?
Yes, parking is available at Kempinski Hotel Hangzhou and it is free. The public parking is located on site and no reservation is required.
What's the nightly rate at Kempinski Hotel Hangzhou?
For Kempinski Hotel Hangzhou, room prices kick off at $194. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
Which room categories can I book at Kempinski Hotel Hangzhou?
The hotel offers a variety of room types including suites, twin rooms, and king rooms, each accommodating 2 adults and 1 child with non-smoking policy. Bed sizes range from king to twin, and rooms range from 452 sqft to 958 sqft in size.
What is there to do in Kempinski Hotel Hangzhou?
Guests at Kempinski Hotel Hangzhou can enjoy a variety of leisure amenities. They can visit the indoor swimming pool, which is heated and open to adults year-round. To relax, they have access to the spa, steam room, hot tub, and sauna. Families can take advantage of the Kids' Club, while those looking to stay active can make use of the fitness center. In addition, the hotel offers a sun deck, terrace, and garden for guests to enjoy the outdoors.
When it comes to dining, guests have a wide range of options at six on-site restaurants. From international cuisine at Kitchen@K 全日餐厅 to Cantonese and Chinese dishes at 紫宸中餐厅, there is something to suit every taste. Whether it's a romantic evening at 莫非屋顶酒吧 or a relaxed meal at 伯托美食廊, guests have plenty of dining experiences to choose from.
Does Kempinski Hotel Hangzhou have a pool for guests?
The Kempinski Hotel Hangzhou has one pool available for guests. It is an indoor pool open all year round, and it is exclusively for adults. Additionally, the pool is heated for the comfort of the guests.
Are there restaurants located within Kempinski Hotel Hangzhou?
The hotel offers a variety of on-site restaurants, including Kitchen@K for international cuisine, 紫宸中餐厅 for Cantonese and Chinese cuisine, 弗丽达餐厅 for European cuisine, 莫非屋顶酒吧 for American, Asian, and European cuisine, 大堂酒廊 for international cuisine, and 伯托美食廊 for European cuisine.
What methods of payment does Kempinski Hotel Hangzhou accept?
Kempinski Hotel Hangzhou accepts a variety of payment methods, including Mastercard, JCB, Visa, Diners Club, American Express, UnionPay debit card, and UnionPay. Additionally, cash payments are also accepted at the hotel.
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