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8.7

61 reviews

Kempinski Hotel Hangzhou

Kempinski Hotel Hangzhou

No. 66 Lishui Road, Gongshu District, Hangzhou, 310015, China

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Kempinski Hotel Hangzhou

Welcome to the luxurious Kempinski Hotel Hangzhou, a five-star haven of tranquility and indulgence located just 1.4mi from the vibrant city center! Nestled at No. 66 Lishui Road in Gongshu District, this stunning hotel is perfect for travelers seeking a perfect blend of relaxation and exploration. With prices starting at just $194, you'll find yourself enveloped in elegance without breaking the bank.

Your stay at Kempinski promises delightful amenities galore! Dive into an invigorating indoor swimming pool, unwind in the steam room or sauna, and savor mouthwatering dishes at the on-site restaurant. Bring the entire family along, as the hotel features a complimentary Kids' Club to keep the little ones entertained. For those wanting to elevate their experience, indulge in one of the spa or wellness packages designed to rejuvenate your body and spirit. With free Wi-Fi and a fitness center at your fingertips, you’ll have everything you need for both work and play!

Don’t just take our word for it; with 61 glowing reviews, guests rave about their time spent at this exquisite getaway. From the attentive 24-hour front desk service to the relaxing sun deck and lush garden surroundings, every detail has been curated to provide an unforgettable stay. Whether you're visiting for business or pleasure, Kempinski Hotel Hangzhou is the perfect choice for your next adventure in China!

At the Kempinski Hotel Hangzhou, dining is an experience not to be missed! With a delightful range of on-site restaurants, every meal becomes a culinary adventure. Start your day at Kitchen@K, where you can indulge in an expansive buffet brimming with international delights in a family-friendly atmosphere. For those craving authentic local flavors, head over to 紫宸中餐厅 for a taste of classic Cantonese cuisine in a beautiful blend of traditional and modern design. And if you're in the mood for a romantic dinner, the elegant ambiance of the 弗丽达餐厅 will take your dining experience to new heights with its exquisite European dishes.

When the sun sets, be sure to lounge at the 大堂酒廊 or 伯托美食廊, where delicious international snacks and beverages await! These casual yet sophisticated spots are ideal for unwinding after a day of exploration. Picture yourself sipping a refreshing cocktail or enjoying a delectable dessert while soaking in magnificent views of the lush hotel gardens. Whether you're seeking a lively family dinner or a quiet moment with a loved one, the diverse dining options at Kempinski Hangzhou cater to every palate.

After a day filled with exploration, retreat to the hotel’s opulent pool area for a refreshing dip. The heated indoor swimming pool, exclusively for adults, beckons guests to unwind and recharge in serene surroundings. Fancy a bit of pampering? The hotel’s spa offers an array of wellness packages designed to rejuvenate your mind and body. With the perfect mix of leisure and luxury at your fingertips, you’re sure to leave Kempinski Hangzhou feeling relaxed and rejuvenated, ready for your next thrilling adventure!

Closest airports

Hangzhou Xiaoshan International Airport

18.2mi

Most popular amenities

Spa/Wellness packages

Free parking

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Elevator

Garden

Bathtub

Rooms

Show 8 photos

Executive, 2 Twin

2 Twin Beds

495 sqft

Tea/Coffee maker

x4

+

x3

More details

The spacious twin room offers air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Executive Twin Room - single occupancy in Kempinski Hotel Hangzhou

Show 8 photos

Executive, 2 Twin, Single Use

2 Twin Beds

495 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

+

More details

Experience the spacious comfort of our Executive Twin Room, perfect for solo travelers. Enjoy 495 sqft of space, wifi, air conditioning, and a relaxing bathtub. Sleep well on two twin beds, accommodating 2 adults and 1 child.

Deluxe Suite in Kempinski Hotel Hangzhou

Show 7 photos

Deluxe Suite

1 King Size Bed

655 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

x8

+

x5

More details

Indulge in luxury at our 657 sqft Deluxe Suite, where you can relax in a king size bed, enjoy a soothing bath in the bathtub, and stay connected with complimentary wifi and air conditioning. Perfect for 2 adults and 1 child.

Executive King Room - single occupancy in Kempinski Hotel Hangzhou

Show 8 photos

Executive, King, Single Use

1 King Size Bed

450 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

+

More details

Indulge in comfort and luxury in our spacious 452 sqft Executive King Room, perfect for 2 adults and 1 child. Unwind in modern amenities like WiFi, air conditioning, and a relaxing bathtub.

Deluxe Twin Room in Kempinski Hotel Hangzhou

Show 8 photos

Deluxe, 2 Twin

2 Twin Beds

495 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

+

More details

Relax in our spacious 495 sqft Deluxe Twin Room with 2 twin beds, accommodating 2 adults and 1 child. Enjoy features like wifi, air conditioning, and a luxurious bathtub.

Grand Canal View King Room in Kempinski Hotel Hangzhou

Show 7 photos

Grand, King, Canal View

1 King Size Bed

450 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

+

More details

Immerse yourself in luxury with our Grand Canal View King Room, offering stunning views, a spacious 452 sqft, a plush king-size bed, and modern amenities like WiFi and air conditioning. Ideal for 2 adults and 1 child seeking comfort and relaxation.

Grand Canal View Twin Room in Kempinski Hotel Hangzhou

Show 8 photos

Grand, 2 Twin, Canal View

2 Twin Beds

495 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

+

More details

Show 8 photos

Executive, King

1 King Size Bed

Tea/Coffee maker

x4

+

x3

More details

Deluxe King Room in Kempinski Hotel Hangzhou

Show 8 photos

Deluxe, King

1 King Size Bed

450 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

x4

+

x3

More details

Executive Suite in Kempinski Hotel Hangzhou

Show 7 photos

Executive Suite

1 King Size Bed

960 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

x8

+

x5

More details

Junior Suite in Kempinski Hotel Hangzhou

Show 6 photos

Junior Suite

1 King Size Bed

570 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

x5

+

x3

More details

Superior Suite in Kempinski Hotel Hangzhou

Show 7 photos

Superior Suite

1 King Size Bed

860 sqft

Bathtub

Wifi

Air conditioning

Tea/Coffee maker

x8

+

x5

More details

Guest reviews

8.7

61 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇳

Payman

8.2

February 2023

Everything was perfect (as usual). I recommend some training to reception staff.

When we arrived the staff in front of the door didn't help us to unload the bags from the car. Also they stood aside and watched us pull the bags inside the hotel. Even though no customer was at the reception, but the 3 persons in charge made us wait and kept doing something else by themselves. We have stayed in different Kempinski Hotels around the globe (including China) and expected much better reception from Kempinski Hotel in Hangzhou than what we received.

🇨🇳

Kamyla

10

October 2022

Exceptional property, very well designed with gorgeous touches in the rooms and throughout the whole property. Staff were incredibly helpful and welcoming, particularly Nolan who was on duty during my check in and had a coffee maker sent to my room instead of just tea. Everyone who works their is friendly and helpful. It’s located near the Grand Canal which is one of my favorite neighborhoods in Hangzhou, great restaurants and historical sites abound. The pool and gym are incredible, I especially loved the sauna. Will definitely be back, probably the best hotel in Hangzhou. Don’t forget to stop in their restaurant Frieda and café Berthold.

🇫🇷

Ronan

10

June 2023

This hotel is outstanding. Decoration and design is amazing, breakfast is excellent with plenty of choices, swimming pool is incredible and worth a try, bedrooms are clean, quiet and well thought. Going there once per year, overall my favorite stay in Hangzhou, and probably in China.

None

🇨🇳

Zhen-lei

10

June 2021

I could not recommend this hotel more. I went with my 2yo and 4yo. Breakfast is really good. They even have Glutenfree bread if needed, lactose free milk and glutenfree oats for those who need it. The bread is super fresh. The pool is amazing. We were looking for a hotel with hot pools. Most of them say they have, but then they are either like a bathtub size or just not heated. This was a super proper bigger hot pool. We just switched between both pools without hitting an icewall everything you find yourself out of the water. They didn't put on the aircon super high, just really the perfect temperature. Which is perfect for those, who easily feel cold like I do haha. My husband is kind of the opposite, but he even feels in most hotels that the aircon at the pool is way to high up, making it super uncomfortable for the us and the kids to have fun in. This was just perfect. Cannot stress this enough here! I would definitely come back. Oh almost forgot: the most complete gym! Trust me on this one. For both lifters and yogi's. And oh yes, they have this amazing Berthold bakery also from the Kempinski downstairs, with the perfect beef baguette haha! Crispy baguette on the outside and chewy on the inside, you seriously don't find these everywhere! And the most amazing desserts. Not just your average desserts, and not your average kind of cookies too. And if that isn't enough, just go outside, and you have a whole kind of boulevard full of restaurants and shops downstairs with fountains too (kids loved running through them while we could sip our coffee!) where the kids just can run wild. The hotel is also nearby Cirque du Soleil. We prepped ourselves for a rainy vacay, so the kids had their raincoats and umbrella's. We had our boots. And then the surroundings and the facilities of the hotel.. it just made it one of the most complete stays we have had. Thank you Kempinski, we'll be back for sure!

🇺🇸

Sfundo

10

May 2021

The breakfast was served in my room, i just made a call and before I knew it the breakfast was served, it was too much, there’s everything for breakfast, you choose what you choose and the most exciting part is that you can keep the food in the room if you didn’t finish the breakfast, there are nice restaurants down stairs next to the hotel and the stuff was just amazing and they open a door when you arrive with a car, take the luggage and even help to go somewhere and you don’t know the address of the place. Comfortable bed ever and it can make one oversleep I swear 😂

🇨🇳

Lindsay

10

August 2021

The hotel and facilities are amazing. Nicest pool and breakfast in the city, and I've been 'staycationing' here at different hotels for 6 years. Super bummed I waited so long to check it out, already planning next stay.

Check in was a little slow and hectic, but things always slow down when foreigners check in I guess. It was a busy time, but the way the desks are arranged don't make things easier or clearer.

🇸🇬

Jeremy

9.1

November 2023

The staff are very friendly and helpful. Property is clean.

Unfortunately the air conditioner in our room wasn’t working well.

🇨🇳

Papouf4

9.1

March 2021

That said, everything in the hotel was absolutely perfect. The bedroom which was delicatelly decorated and really confortable and clean, the staff member was really helpful. I have to say a particular thanks to Laurence who help me using his ID card to order ibuprophene online while I couldn't because of my foreign ID. The breakfast was feast, offering a lot of choices and really delicious. But what we prefered most was the swimming pool area : perfectly clean and peaceful, really rare heaven and one of the most beautiful, relaxing and luxurious pool I saw. I would definitely go back !

I went there for tourism and with the purpose of discovering Hangzhou, the only little negative point I could find was that the hotel is a bit far from the main tourist areas (West Lake, Longjing Village...) so we had to take a taxi and count for around 30mn drive to those places each time.

🇰🇷

Martina

10

February 2021

Our stay at Kempinski Hotel was absolutely wonderful. The staff is amazing (super friendly, helpful, attentive, they are real hosts). The breakfast buffet is awesome (quality, variety, fresh & hot, with additional a-la-carte dishes, try the breakfast pizza!). The swimming pool is a dream for us as lap-swimmers, so we did our 2,000m every day in the great, not too hot water. Those who want it hot, can go to the hot & big spa-jacuzzi pool. The location of the hotel is right next to an shopping mall (with movie theatre, great restaurants and an interesting book&lifestyle store). Not to mention Frieda and Berthold (Restaurant & coffee) on G/F of Kempinski. Those who like roof top bars, yes, Kempinski has it. Or do it like we did: enjoy a nap in the rooftop garden on the Kitchen@k-Floor after breakfast, the outdoor chairs are great for that! If you want to go for some sightseeing, the Grand Canal with the Gongchen Bridge is within walking distance with some historical & cultural blocks.

The breakfast is SO GREAT that the breakfast time from 7:00-10:00 is TOO SHORT :)

🇳🇱

Jean-paul

8.2

August 2021

The staff is very helpful and nice, especially Jack the concierge is a very cheerful and helpful guy, a real pleasure to talk to!

The room was beautiful, however not so clean. The second night we also had to ask for toiletries, a pity taking the price of the hotel in consideration.

Points of Interest Around Kempinski Hotel Hangzhou

Attractions

Solitary Hill (Gu Shan)

3.8mi

Hangzhou Botanical Garden

3.9mi

West Lake (Xi Hu)

4.2mi

Qinghefang Ancient Street

4.7mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

4.8mi

Leifeng Pagoda

5.1mi

Lingyin Temple

5.2mi

Red Carp Pond

5.2mi

Meijiawu Tea Village

5.2mi

Fei Lai Feng (Flying Peak)

5.3mi

China National Silk Museum (NSM)

5.8mi

Six Harmonies Pagoda (Liuhe Pagoda)

6.3mi

Qiantang River Bridge

7.8mi

National Tea Museum (Zhongguo Chaye Bowuguan)

8.7mi

Restaurants

Kitchen@K 全日餐厅

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern
  • Romantic

紫宸中餐厅

Cuisines

  • Cantonese
  • Chinese
  • Local

Ambiances

  • Family Friendly
  • Traditional
  • Modern

弗丽达餐厅

Cuisines

  • 0
  • European

Ambiances

  • Family Friendly
  • Traditional

大堂酒廊

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

伯托美食廊

Cuisines

  • European

Ambiances

  • Modern

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Kempinski Hotel Hangzhou

Spa/Wellness packages

Free parking

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Elevator

Garden

Bathtub

Stay rules - Kempinski Hotel Hangzhou

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Kempinski Hotel Hangzhou

When are the check-in and check-out times for Kempinski Hotel Hangzhou?

If you're staying at Kempinski Hotel Hangzhou, the entry is set at 02:00 PM and exit is by 12:00 PM.

Is there parking at Kempinski Hotel Hangzhou?

Yes, parking is available at Kempinski Hotel Hangzhou and it is free. The public parking is located on site and no reservation is required.

What's the nightly rate at Kempinski Hotel Hangzhou?

For Kempinski Hotel Hangzhou, room prices kick off at $194. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

Which room categories can I book at Kempinski Hotel Hangzhou?

The hotel offers a variety of room types including suites, twin rooms, and king rooms, each accommodating 2 adults and 1 child with non-smoking policy. Bed sizes range from king to twin, and rooms range from 452 sqft to 958 sqft in size.

What is there to do in Kempinski Hotel Hangzhou?

Guests at Kempinski Hotel Hangzhou can enjoy a variety of leisure amenities. They can visit the indoor swimming pool, which is heated and open to adults year-round. To relax, they have access to the spa, steam room, hot tub, and sauna. Families can take advantage of the Kids' Club, while those looking to stay active can make use of the fitness center. In addition, the hotel offers a sun deck, terrace, and garden for guests to enjoy the outdoors.

When it comes to dining, guests have a wide range of options at six on-site restaurants. From international cuisine at Kitchen@K 全日餐厅 to Cantonese and Chinese dishes at 紫宸中餐厅, there is something to suit every taste. Whether it's a romantic evening at 莫非屋顶酒吧 or a relaxed meal at 伯托美食廊, guests have plenty of dining experiences to choose from.

Does Kempinski Hotel Hangzhou have a pool for guests?

The Kempinski Hotel Hangzhou has one pool available for guests. It is an indoor pool open all year round, and it is exclusively for adults. Additionally, the pool is heated for the comfort of the guests.

Are there restaurants located within Kempinski Hotel Hangzhou?

The hotel offers a variety of on-site restaurants, including Kitchen@K for international cuisine, 紫宸中餐厅 for Cantonese and Chinese cuisine, 弗丽达餐厅 for European cuisine, 莫非屋顶酒吧 for American, Asian, and European cuisine, 大堂酒廊 for international cuisine, and 伯托美食廊 for European cuisine.

What methods of payment does Kempinski Hotel Hangzhou accept?

Kempinski Hotel Hangzhou accepts a variety of payment methods, including Mastercard, JCB, Visa, Diners Club, American Express, UnionPay debit card, and UnionPay. Additionally, cash payments are also accepted at the hotel.