We've got upgraded to the Deluxe Suite which includes a bedroom and a living room. It is very spacious and nicely furnished. The view is also nice. The bathtub has an amazing view. The bed and the overall stay was comfortable.

It looked and felt clean. We liked the room all the way until I stepped into the shower area to find a toothbrush and package left by the previous occupant... Location wise it should be a good one for business, but less convenient for leisure travellers as it's slightly far off from tourist attractions.

Sparkling new and clean Service excellent Checked in at 10 pm with one kid Got upgraded to kids suite with a woe factor Dinosaur theme room We are seasoned travellers And definitely this hotel room was one of the best city hotels we ever encountered Buffet breakfast was delicious - wide assortment of Chinese / western / Japanese food

Nothing at all But if must talk about disliking stuff .. maybe need to transfer to 3 lift b4 reaching train station level from room level

The location served us very well. The staff were courteous and helpful especially those at breakfast. They were alert and meticulous. When the sun rays began to come in, the staff would immediately lower the blinds to a level shielding us from the sun without blocking the view.The breakfast was superb too. I used the gym and it served my purpose.

Nothing

clean, comfortable and great location and view. I will come back here for sure and strongly recommend this hotel. very close to Shenzhen north railway station

almost all stuff do not speak English, there is one exception conciege who do anyway prefectly. stuff generally very helpful and friendly, but if they even don't know what means "green tea"makes whole experience worse.

We’re stay on highest floor, which is very good view, and we’re most missing their bed, it’s very comfortable! Exclusive lounge and breakfast were more then my expect, food enough and taste good! WILL BACK!!

Enter the swimming pool, if swim must need to use swimming cap, it’s so annoying, don’t think the other country have this rule. And the main entry is difficult to find when we take train, even taxi driver not really clear about that location.

Everything perfect in this new hotel. For travellers to any other city in China; its the best hotel choice since 50 m walking distance to Shenzhen North Railway Station. You can go anywhere in China with high SPEED train and easiky return same day. No need to carry lagguage city by city. Unbelievable good buffet breakfast

Staff great, doing thrir best but all lack of speaking English. Dinner ala carte menu has too narrow selection.

One of the best hotels I have stayed in shenzhen. Excellent spacious room with all the modern facilities, elegant decor and its comfortable beds and linen. Great view and location too, staffs are most helpful and friendly. Breakfast is wonderful. I would highyly recommend it to any Travellers who wish to stay in a modern, clean and comfortable hotel !

Nothing.

If you are a FREQUENT traveller to China and you need to Travel within East of China without changing Hotel every nigjt; this is best location next to Shenzhen North Railway Fast Train Station

Hotel staff has poor English but getting better I observe at my every stay

I stay here all my visits. Perfect location for business travellers in SZ and China since just next to SHENZHEN NORTH RAILWAY STATION.

Staff English need to be evaluated

Great facilities, friendly staffs at each venue, good buffet breakfast, very convenient for tube and trains

Nothing except often seeing guests wearing hotel sleepers into the dining room