This was our first trip to Cartagena and we were a little anxious about the room since we usually stay at Marriott properties. We traveled with our teenage kids. Dennis greeted us at the door and made us feel welcome, comfortable and safe right away. We stayed on the third floor family room with a balcony. The loft area had two twin beds for the kids. The room was immaculate! The loft area stayed on the warmer side being elevated but the kids managed. The room was very small though we expected that. Be prepared - it's tiny for a family. Our bed was firm and comfortable - we slept well. The balcony was great. There was lots to see down below. Be aware the streets come alive around 7PM and stay loud until at least 10PM. The rooms are not soundproofed at all. If you go to bed early, this might not be the room for you. We had a little monkey come visit us on the balcony which really made our trip special. The breakfast is AMAZING! They take breakfast very seriously. The courtyard that breakfast is served on is beautiful and the food was fresh and delicious. The pool was just big enough to dip in to cool down. We had drinks on the rooftop a couple times. The view is nice and it was peaceful compared to the other rooftops we could see full of crowds of people. We really enjoyed our stay and would recommend this to anyone! Clean, friendly, great location. We just loved it!

We are not accustomed to Cartagena heat and could never really get the temp down during the day to what kept us cool. Except for nighttime when I was freezing because the AC was as low as it could go to try and keep the loft area from burning up. I think a fan in the loft area would make big difference.

What a gem! Location could not be better but sleeping rooms are quiet due to orientation on the courtyard (I recommend second floor or higher due to breakfast service. Staff was so helpful and friendly. Room was very clean and comfortable. Rooftop is a sweet oasis and the greenery throughout is soothing. I was delayed two days and staff communication was excellent during that time. The filtered water faucets on each floor is genius. I only had breakfast once but the avocado toast was amazing! I’d stay here again in a heartbeat.

Loved it all! It’s a very busy area but a sweet retreat and so convenient.

The hotel is very well located near some of the best restaurants in the walled city (where nothing is very far away). The rooms are on the smaller side, but with very modern amenities and everything worked very well. The beds were very comfortable. The staff was excellent, always ready with a suggestion or a helping hand. When we travel to Cartagena we don't spend a lot of time in the hotel, but out walking and exploring, and this hotel is perfect for that.

The pool is small, but that is common in the older houses turned hotels in Cartagena. It still works as a place to cool off from the heat of the city.

I highly recommend this hotel next time you're in Cartagena. Dennis is one of the most welcoming individuals we met during our stay. He helped arrange for a car to pick us up from the airport so we wouldn't have to negotiate with the many taxi drivers outside. Each morning breakfast was a delight and the staff was super friendly, always smiling. The room was perfect with the right amount of space and the balcony overlooked the street below. We also enjoyed the rooftop pool after a long hot day of exploring the city. I've traveled extensively and would definitely return here!!

it was clean and functional, with very nice details like filtered water in all floors (avoiding use of plastic bottles) and a black towel in all rooms to clean up any messes! it was also spotless clean!

location is in an extremely busy square, although we didn’t hear any noise in our third floor bedroom. bedrooms don’t have windows to the outside, which wasn’t an issue for a short stay but might be uncomfortable if one is staying longer! the only other issue was that the guy who showed us to our room clearly wasn’t keen on carrying our suitcases up the stairs (there is no lift at the property) and wasn’t pleased when we asked him to.

Such a lovely hotel, in the heart of the historical centre. Beautiful building, the room is very thoughtfully decorated, tea&coffee facility in the room and filtered water available 24h too. Both aircon and fan. When you walk in the TV is set up on a channel playing soft music - I left it on all the time, it was so relaxing! Staff was also very helpful. I also appreciated I could use the rooftop terrace and plunge pool after checkout, and they also have a small shower room in the lobby if you need it.

As other mentioned although I had a window it was looking into "nowhere", however that didn't bother me as the room was spacious enough.

AMAZING stay. We did get upgraded to a much bigger room with balcony, so that was our luck, BUT everything else was awesome too, notwithstanding the upgrade. Fantastic roof top bar/pool, we had it all to ourselves. Very friendly staff, everyone we met was super sweet. Breakfasts are not always great at hotels, this was fantastic. Healthy, delicisous and filling. Everything was clean. Location was great too. The best!

While our room was great, some of the other rooms did look small and with little natural light.

The hotel, which is a great shape, is located at the center of the old town right near a lovely small square. Our room was big and comfortable with a nice balcony overlooking the square. Considering how loud the street was, the room was quite quiet. The water pressure in the shower was strong and the water warm. The staff unfortunately doesn't speak English, but they were very nice. The breakfast was solid. I wouldn't hesitate to stay in this hotel again next time I visit Cartagena.

The WIFI is a sad joke. It goes in and out, and even once it works it was super slow in the room. I also wish the tiny but cute roof and its pool was open in the evenings (it closes at 6pm). This is certainly not a cheap hotel in Columbia standards, but I thought it was worth it.

This was a lovely hotel. Very comfortable and welcoming. The staff was very sweet. They have easy-access filtered water on every floor. The rooms are well-appointed. The pool was great to have because Cartagena is HOT. I’d stay there again in an instant.

My only complaint is that the room really had no windows. Technically there was one but it faced a shaft of some sort-no view to the outdoors. So, if you like walking to ambient light, you’re out of luck, at least in the room we stayed in.

The staff is amazing!! The front desk was full of good recommendations and the cleaning staff was on top of it, Arles was amazing. The location is perfect and it feels very safe. Breakfast is great with fresh juices made daily. You can tell the entire hotel is treated with care.

The room was a little bit smaller than I expected for the cost. The pool is also very small.