- The hotel in general is nice and comfortable - Staff very friendly and helpful - Location is good - Overall cleanliness is good - Breakfast is good

- There is only one issue at this moment. The access to the beach is not comfortable at all. There are some work running from the city government, and the beach is accessible just for one side, small space and it is not the hotel beach. - For this reason , we did not visit the beach , we did not see comfortable to visit it.

The hotel is a few meters from the beach and is also located in the center of Bocagrande, close to restaurants, banks, shops, cinemas, etc. and almost 10 minutes from the historic center. Something very important is that they have a taxi staff that is very reliable

The breakfast was not very good, it is quite varied, but the coffee should be much better since we are in Colombia, the country with the best coffee in the world. The speed and coverage of the Wi-Fi is not very good.

Staff is amazing, location is close to the beach, Great view and space of the room.

Dispite we stayed five days they didn't replace for new shampoo, soap and toilet paper. Also, they didn't give free water bottle like other hotels with the same category. Hotel don't have working place without payment, only open areas with lack of plugs and nosy, close to the reception and restaurant.

The location was nice. The hotel offered covid tests in your room. Breakfast was nice; omelette station, fresh fruit and juice. You are right off of the beach in the middle of the tourist area.

The gym was small and there were weights missing.

the property was clean, plenty of staff and rooms very comfortable.

the breakfast was the same the whole week it did change and wasn’t to varied. the front building was under construction so we couldn’t use the terrace because the noise was too loud

good location,nice rooftop with swimming pool and amazing view😊

the place is nice but there is no way this is a five star hotel😏

beachfront hotel, very good and convenient location, there is a restaurant in the hotel, the rooms are spacious with balcony; excellent view, bathroom also spacious, hot water.

For the quality of the hotel , they should provide better towels; we didn’t have enough towels. they only provided one per person and towels are very rough.

Staff was very welcoming, friendly and professional. The amenities were great. The room was very spacious and comfortable. I loved the balcony in our oceanview room. The breakfast buffet has different options. Overall great stay.

Great location, facilities and staff!!!!!! Everyone was super lovely and helpful. It was also a lovely hotel for us as a queer couple, no bad looks or comments. Highly recommend!!

Nothing

We had an apartment style room (2 bedrooms with a living room), which was great for a family.

Bocagrande beach is currently undergoing a major rehabilitation.