Wonderful staff at the front desk and throughout the hotel. They answered all of our questions, spoke English without difficulty. The staff also provided suggestions that we enjoyed quite a lot, for example additional restaurants to try. The location made it easy for us to navigate the city and yet have sufficient quiet (we were a family) at night time. The free breakfasts were delicious and included made-to-order items (including local casseroles) far superior to most buffets you get. The roof-top views impressed us a lot!

The gym needs heavier weights than 15lbs / 7kg, also I wish the gym had double the size. I used it at the same time as another person, and we fit well, however an additional person would have made exercise difficult.

very clean, extraordinary nice staff, especially at the reception

out of 4 nights, we could use the rooftop-terrace just once. all the other days it was closed for hotelguests due to private parties. I mean, we choose the hotel for the ubication and for the rooftop-terrace, but if you pay for it (and the hotel is expensive) and can‘t use it then, it‘s a shame.

The staff and property itself were excellent; very clean and attentive. The rooftop pool was incredible and we were in it everyday.

The rooftop bar area was constantly closed/rented out for weddings, events, movie shoots, etc. Although we still received service in the pool area we were limited to the rooftop bar. Out of 5 nights we were only able to visit the rooftop bar area once.

The staff are very nice and friendly trying always to serve and help. The location is perfect and the rooms are very big and comfortable. Sidney was great smiling and helpful .

The breakfast room is to dark. The hotel look like it need a renovation, it looks tired. The gym should be with better equipment and renew it looks. many rooms are facing a wall.

The hotel is beautiful and the location is fabulous. All of the movich employees are attentive, friendly and caring. They made the stay comfortable and stress free. They are always wiling to help and assist when needed.

Everything was great. Very small detail but the outdoor furniture cushions could use a cleaning. The hotel and housekeeping does a good shop with housekeeping and sanitation.

Nice little boutique hotel centrally located. The staff was very courteous and helpful, specially the restaurant staff. Loved the rooftop. Beautiful view of the city and a nice place to have a drink and see the sunset. Rooms were modern and spacious.

The bathroom shower had a see through window from outside that I hated.

The hotel was clean and the staffs were extremely friendly and helpful. Location is very convenient walking distance to restaurants and bars. The rooftop top bar is everything iota a must see. I enjoyed the massage.

front desk staff were only to happy to help with any request. rooms are generous and well decorated. rooftop pool with views of the old town. huge showers, generous amenities. delicious breakfast.

Shower in suite is not totally private as it is open to the sitting area and only partially screened by a planter. some plumbing issues in public washrooms.

location room and breakfast

whike the rooftop bar had awesome views - it became full of backpackers at sundown then soon emptied - also need higher barriers to prevent wind as far too windy

Fantastic hotel all around! The room was very spacious, the beds very comfortable, and the bathroom luxurious. They have the best rooftop in Cartagena and the view from the rooftop/pool area was incredible! The staff was very kind and attentive and the breakfast was stellar. Enjoyed our stay and would love to return in the future.

The AC in our room stopped working midway through our stay. Since it was at night, they sent someone to take a look at the problem and followed it up with repair visit in the morning. They also offered a room change. Unfortunately, the repairs didn't work. Cartagena can be really hot and the staff did whatever they could to help us out.