The hotel is good, location is in the heart of Prague and also the staff are great. The receptionist guy is very helpful (tall, young guy and little bit thin wearing tshirt john lenon). We are glad that we took his advice to have dinner at the hotel restaurant and have the traditional meal it was really good and would back for more. He even guide us which train we are taking going to Prague Castle. My boyfriend said that the hospitality and helpfulness of the staff are more exceptional because the hotel is really good.

The toilet is very high 🤦🏻‍♀️😅 i dont know if im too short but I know I have an average height person. I wish there is bidet.

Breakfast was pleasant, suited both me and my mum who is 80 and a fussy eater. The location was perfect for our needs as we wanted to visit typical sights. The room did not have a kettle but we were offered to obtain coffee and tea whenever we wanted from the restaurant area so it was fine.

Our room was a little awkward, we both banged our heads on the ceiling as it was like an attic room, given my mum is 4' 9" and I'm 5' 1" it was a good job I hadn't gone with my 6' husband or we may have needed a hospital visit.

An excellent location. Very quiet at night. The breakfast had a good range of foods as well as the option for scrambled eggs and sausage cooked to order. Staff were very helpful. The room had a safe and a fridge. Lots of great restaurants and bars close by. Opposite the funicular to the lookout tower and across from a tram stop. Easy to get about on the excellent public transport.

Brighter lighting would be useful (getting old).

Perfect location walking distance from the old town from one side and the castle from the other side. Great and very friendly stuff who care about the needs of the guests. Breakfast was pleasantly surprising. Room was clean. We used their parking place which was really helpful since finding parking spot in Prague is really difficult. We will definitely stay in this lovely hotel again on our next visit of Prague.

We loved our entire stay. The location is fantastic! In the center of the city, we did everything on foot! Friendly and cordial staff. Breakfast is wonderful! Very well organized, staff always attentive, the room is not confusing or noisy, it is very cozy! Breakfast is varied and balanced in options, and above all delicious! Congratulations to the whole team and thank you for giving us such a comfortable stay!

We liked everything!

Good location and amazing staff.

It could have been better if there’s a kettle in the room, they have provided tea/ coffee. But how can you drink it if in case you want to drink in the middle of the night. Guest should not be going out of the room to ask for hot water.

We could not make our original appointment as I got sick on the day of departure. The host was so nice to offer us an alternative date without hesitation (which he did not have to) and did not even want to accept a tip. Also all of the staff was super friendly and helpful!

Convenient location not far from the Karl's bridge and very friendly and helpful staff, especially in the restaurant. The restaurant serves delicious food and also the breakfast was very good. Room was clean and just fine.

Bathroom was a bit shabby. The toilet seat was too small for the toilet and the shower head was broken, so the whole bathroom got wet while showering. Also bathroom could be cleaner; there's fungus between the tiles. During the night quite a lot of noise, because of people walking up and down the stairs.

The guy at the reception was really friendly and gave us tons of advices on where to go and what to visit. He also recommended the hotel restaurant which was amazingly good!! Our room was big, clean and good beds! We stayd in the appartment and we are coming back 100%!

Nothing!!

We stayed in the superior room so had a separate sofa area which was great. Breakfast was lovely and reception staff were very helpful. the room was clean and comfortable, nothing special but good value for money. Location was great and within walking distance to everything you’d like to see.

At times breakfast was very busy and some people struggled to find tables. There is a tram stop just outside the hotel which can make it a little loud, but you get used to it and for the price we payed, I cannot complain.