the location is ideal, the staff are very friendly and the food is fantastic!

i booked a holiday for three people and was very careful to reserve a room that sleeps 4, but when we arrived at the hotel, we were given a room with one king bed for 3 adults to sleep in. The front desk promised to send us another bed but it never arrived. Instead the hotel changed our room to two double beds (smaller than a queen) … so our family spent 10 days in paradise with me and my husband in separate beds and our 17y old son slept on a bench. Also, we only ever got 2 of anything- cups, glasses, towels, even though we specifically requested a room for 3 adults

The beach, pool and room at Bahia Fantasia were impressive along with service at buffet.

Two things could be better. First, I paid for Bahia Principe Grand and during check in was told my access was limited unless I upgraded for $320 more. They will not mention this upfront and it created stress which should never occur on a vacation. Second, I drink top shelf alcohol and was told I could not get that even after offering to pay extra! I was told buy the bottle for $110 USD or nothing by Nathaniel the bartender. Ruined my night. The weird thing I haf no issues on days 1-3 getting what I wanted. Don Julio anejo which is so.ewhat basic in thestates.

i was upgraded to adults resort which was great but the room is hot. it looks like they turn off the ac in the afternoon

AC, tub has hair when i came on my first day. lots of weeds at the beach

Location is great, big nice rooms, variety of food(including fresh seafood) and drinks are on top level. Free towels and a lot of space by the pool and at the beach. Staff was very nice and helpful

Staff is not organized to the level I expect. They are nice but leadership here does not make their homework. At reception we spent more than 30 minutes to check in, 2 people was in line in front of us. We did online check in, still they had to do it again. In Mexican restaurant we book a dinner, after 15 minutes waiting in line we had table and after one hour we had just 1 welcome drink and appetizer. As I said, staff was nice but management organization was not good.

Nice activities, decent food and friendly staff. Better than other resorts that are more expensive. (stayed for 1 month in DR at different resorts). 100% recommend Bahia. P.S. the kids Aqua Park is great!

We loved the staff at Bahia! They were so kind and accommodating and really made our stay! The resort was beautiful and really worth the amount of money we paid. The a la carte restaurants were fantastic! The rooms were a little dated, but very comfortable and had everything we needed. The pool was beautiful, the beach was clean and had plenty of seating. We never had to wait for anything or lift our fingers for anything. Our bar tender at the pool was amazing, as were our waiters at the restaurants. The excursions through the resort were great as well. We would definitely come back again to stay, we didn’t want to leave!

The food at the buffet was just okay - it was hit or Miss but I expect that in foreign countries. One day the line for the buffet wrapped around the Lobby but that only happened once. The beds were kind of hard but still got a good nights sleep. The wifi was spotty everywhere but our room but that wasn’t a huge issue.

Very nice beach, good food, lovely pools.

The front desk staff are very slow and could be more friendly. There should be better organization of staff work, more written information on the territory of hotels. Awful organization of testing for Covid-19.

The energy and the desire of the staff to work and do the right thing even though they are not trained for it. Their positive attitude is contagious. Remember a place to remember could be the place itself but is actually the interaction with the people there that build great experiences.

Servers and staff need to get a proper training in order to know everything about the hospitality business. They have the will to work, I can see that but they aren't trained at all. What I'm saying is not their fault is company's responsibilities and it isn't following this simple concept.

Property was extremely clean, beautiful, food everywhere, excellent entertainment and much more.

I was at the pool with my cousin who is gay, an employee at the pool who was picking up empty cups made it a comment and made it very clear he’s a homophobic. Employees needs to be trained to do a better service and to respect others preferences. I also didn’t like ordering coffee and not getting anything to stir.

The Beach

Hurricane Fiona