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$300El Gaish Road, Montazah Royal Gardens , Alexandria, 21919, Egypt
Reservations:
+1-833-728-2041776 reviews
1/30
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Air conditioning
Bar
Welcome to the Helnan Palace Hotel - the perfect adult-only sanctuary set amidst the lush beauty of Montazah Royal Gardens in Alexandria, Egypt. With a stellar rating from 776 guests, this five-star paradise promises an unforgettable stay for those seeking luxury and relaxation. Whether you're lounging by the free outdoor swimming pool or sipping cocktails on the terrace, you're bound to find your bliss at this exquisite retreat.
Pamper yourself in style with an array of enticing amenities. Indulge in mouthwatering cuisine at the in-house restaurant, rejuvenate in the spa, or break a sweat in the free fitness center. Feel the worries of the day melt away in the sauna or simply unwind in your sumptuous, air-conditioned room, many of which offer lovely garden views. You're not just booking a stay; you're investing in an experience filled with comfort and elegance!
Located just 8.4mi from the city center, Helnan Palace Hotel strikes the perfect balance between tranquility and accessibility. Embrace the beauty of Alexandria while enjoying convenient access to local attractions, then return to your serene oasis at the end of the day. With prices starting as low as (minimum price not provided), an exquisite getaway awaits you!
As the sun sets over the tranquil Montazah Royal Gardens, the Helnan Palace Hotel transforms into a romantic wonderland. Picture yourself dining at the Al Khedawi Restaurant, where the enchanting ambiance sets the stage for a meal to remember. Revel in a delightful fusion of Middle Eastern and international cuisines, all artfully prepared to tantalize your taste buds. Whether you’re savoring a traditional dish or exploring new flavors, each bite is a journey through the rich and vibrant culinary heritage of the region. With soft music and candlelit tables, this dining experience is perfect for a romantic evening under the stars.
But let’s not forget about relaxation! The outdoor swimming pool beckons you for a refreshing dip during the warm Alexandria days. Lounge by the poolside, cocktail in hand, while basking in the glorious Egyptian sun. The atmosphere is inviting and jacuzzi jets await those looking to elevate their relaxation game. Plus, with the age restrictions here being nonexistent, everyone can join in on the fun! Whether you’re an early riser or a sunset chaser, your days at the Helnan Palace promise to provide the perfect blend of leisure and enjoyment.
And when the day winds down, retreat to your luxurious accommodations for a peaceful night’s sleep. Each room is a haven of tranquility, exquisitely designed and equipped with all the modern comforts you desire. With air conditioning to keep you cool in the heat of the day and soothing views of the lush surroundings, your room becomes your personal escape. No matter how many adventures you embark on, returning to this exquisite retreat will be your daily delight. So pack your bags and prepare for a getaway filled with laughter, romance, and relaxation at the Helnan Palace Hotel!
Closest airports
Alexandria / Nouzha Airport
8.2miAlexandria Borg El Arab Airport
31.9miRestaurant
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Garden
View
Balcony
Bathtub
8.5
776 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Amr
10
January 2024
Staff were very helpful, the hotel was clean and they had attention to little details in the room (safe, amenities, complimentary fresh fruit, comfortable bedding) The hotel looks great, it is a renewed historical building from the era of king Farouk of Egypt, they kept all the old characteristics of the building, it is in a quiet area and perfect for walking around. Great breakfast. Excellent value for money Highly recommended especially in winter.
The hotel outsourced the health club to a private company that charges extra for the use of the Sauna or Hot tub, and these charges are exaggerated and are per hour, they call it a spa but it has no pools, only a hot tub, a sauna and a steam room. These health club/spa facilities just sit there empty the whole day as no one will pay $20/$30 per person per hour, there is no value. The hotel needs to have packages that include the use of the sauna and hot tub as part of the package.
Amila
9.1
November 2024
The historic location near Montazah Palace, an oasis away from hustle and bustle from the rest of the city. The air is fresh and there is no pollution. The park is so beautifully maintained and it feels like Disneyland but with a lot more history. I think the Montazah area is a must visit spot when in Alexandria because it is different from the rest of the city. And the sea breeze can be felt more than in other places.
There is no insect grill so you can not leave the window open at night (but because it is a historical property it was probably not easy to add to existing windows). Be careful when booking because foreign and local rates differ so although your booking will go through once you arrive you will be asked to pay the difference.
Mohamed
8.2
December 2024
I liked the hotel overall, however two main points that forced me to leave and didn't extend my stay, the bed is very small in size and the mattress is extremely tough. Other than this the hotel is perfect for quiet stay. The breakfast is a bit expensive compared to outside tier one restaurants available outside the hotel and offer a high-quality food and a fantastic view.
Mattress is tough, bed is very small for two adults, TV has only 18 channels most of which are not working or having a bad signal.
Khaled
10
November 2024
I liked the concept of an adults-only hotel, especially since it is historic and located close to Montazah Palace. The staff is young, smiling, charming, and very polite. They upgraded our room because it was our 33rd anniversary and also offered us a complimentary tart. The suite was really wonderful, making our stay even more special.
What I did not like are not major concerns, but having worked in tourism for 42 years, I appreciate authenticity and harmony with such a historic palace. The furniture should reflect the style of the king’s era and be made of authentic pieces to match the hotel’s historic charm.
Amr
9.1
November 2024
The buildings and their historical relevance are quite well preserved. Some small details like furniture positioning etc need some attention to improve the experience. Outside the hotel, we were surprised to find that the Montazah Gardens and palaces are very well maintained architecturally and from the facility management perspective, which is a challenge in our country. So, well done.
Trivial complaint but worth mentioning as constructive criticism so Helnan can improve. The water temperature in the shower is constantly fluctuating between very hot and cold. Upon check in, we asked for the maintenance staff to unclog the sink and fix the toilet flushing mechanism. They only fixed the latter but left a mess behind.
Abdulatef
8.2
July 2023
Style
1- Faced issue when entering the main gate, because at check in, they forgot to give me a special entrance card. 2- Setting at pool side after 7 pm is horrible due to Miskito, LOTS OF THEM, and they are. It doing anything about it. 3- Breakfast was less than good, it much if variety
Mohannad
8.2
December 2023
Location , the building, staff & service .
Air condition system should includes heating option , TV size must be bigger & includes more channels.
Yehia
10
July 2024
Excellent quiet location inside Montaza Gardens.Historic building ( Haramlek palace) turned into a small clean well run hotel (adults only)with very friendly staff. Hotel offers shuttle bus to nearby Palastine Helnan Royal hotel ( beach access, restaurants, …..). The shuttle can also take you to the Montaza gate where you can take bus or Uber or taxi to many beautiful locations in Alexandria. We originally planned to stay for two days but ended up staying more than three weeks.
Frequent wedding/ photo shoots could disturb the otherwise peaceful setting.Food is mostly not prepared in the onsite restaurant but is shuttled from Palastine hotel so there may be a delay in getting your order.
Reem
8.2
November 2024
I liked the antique style of the place. Unique location not necessarily practical & Beautiful gardens.
The shower stand cleanliness, was way below the standard ( all around the frame there is dark soap scum). Stressing on cleaning the room carpet would even give more comfort and trust to the overall cleaning level of the room. So housekeeping in general could be improved, even on the main hotel staircase, the same dirt was there upon arrival and departure next day. The matter is I have an eye for these things, all over hotels were I stay often.
Dalya
9.1
December 2024
Its renovated, clean and very classy option for couple. Quite lovely place and tells alot about history. Ahmad in the reception was very cooperative and it was the fastest check in , overall the staff is very friendly and cooperative.
Maybe the shutter bus that its not helping guests friends to enter unless guest is with them and i found it awkward.
Attractions
Montazah Palace Gardens
0miAlexandria National Museum
8.6miCitadel of Qaitbay (Fort Qaitbey)
9.3miRoman Amphitheatre
9.3miAttractions
Montazah Palace Gardens
0miAlexandria National Museum
8.6miCitadel of Qaitbay (Fort Qaitbey)
9.3miRoman Amphitheatre
9.3miAirports
Alexandria / Nouzha Airport
8.2miAlexandria Borg El Arab Airport
31.9miAl Khedawi Restaurant
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Garden
View
Balcony
Bathtub
Bathroom
Bathrobe
Bathtub
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Food & Drink
Bar
Coffee house on site
Fruit
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
General
Adults only
Air conditioning
Carpeted
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Outdoors
Balcony
Garden
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Fitness
Fitness center
Outdoor swimming pool
Sauna
Spa
Spa facilities
View
Garden view
Pool view
View
Pets are not allowed.
WiFi is available in public areas and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not needed) and costs USD 3 per day.
Reservations
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+1-833-728-2041Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Mastercard,
Visa
This property does not accept cash.
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