The front desk staff was friendly and efficient. The facilities were very clean and well decorated. The room was more spacious than we thought and very clean as well. There was soap for hands on the sink and also for the whole body in the shower. And the bed was super comfy with two pillows per person super comfy also. We only stayed for a few hours, got there towards 6PM and had to leave at 4AM, so we didn’t use other services in or near the hotel. We were very pleasantly surprised with the staff and facilities though, this stay exceeded our expectations. :-)

It has a convenient location if you are doing things in the area as my case. It’s also quite easy to get from/to airport by one direct bus.

They only offer pay internet in the room or if you book the room online in their website (apparently). At this stage any decent hotel should have internet in the room included in the price (my honest opinion). They offer free internet in the shared places but I think that’s not enough, specially considering the price you pay for the room.

The room was a particular pleasure for my cat, who loved the view of people walking by. I didn't take breakfast because it was too expensive and I eat very little. The linens on the bed were a kind of polyester material and I sweated through them every night, even when I lowered the room temperature considerably. The mattress was quite good.

By reserving through Booking.com, I had no free WiFi in the room, which was a drawback. The walls were rather thin, so I heard my neighbours showering and also the radio/TV. Even at 00:30 hours on occasion.

Location was perfect, with a taxi stop next door and rate to airport of ~14 euro. The metro was 10 min walk away in a very safe area and that allowed to reach city centre in 15min or so. There were several restaurants and a good supermarket next to the hotel so great convenience if visiting with children.

The only downside was the breakfast which was not very good except for the sweet pastries (those were nice and fresh!!).

Room, bed, breakfast

A little bit difficult navigation after the elevator exit (only 1st time, as there are no signs where to go, and the doors are closed). Electronic keys are tricky (need to insert-eject really quickly to the tray to work). No own parking (as the parking underground the hotel (does not belong to the hotel) is awful and rated 1* on google maps - I know what I say)

hotel right next to a bus stop for easy access into Madrid’s center. easy. also a neighborhood with interesting dining options and a supermarket rifht across the street. i/we were there on a covid protocol and the hotel staff was more than accommodating as we kept extending the stay with each positive test. the hotel is nothing fancy, but it’s clean, within budget, and a good option should you be either on a quick stay over while beginning your trip or on the way out. MAD Barajas is relatively close by. terminal 4 a bit further away. great staff. great coffee at reception.

The entire facility was very clean and modern, the beds were comfortable, the shower and bathroom facilities were good, and the staff members were friendly and accommodating. There are several cafes, bakeries, and a small supermarket in very close proximity.

The nearest Metro station is about a 10-minute walk away, which is not bad unless it is raining and you have luggage! In-room Wi-Fi is NOT included (3.9€ per day), which was not clear from the description. Breakfast is 9€ so we normally went to one of the nearby cafes.

The personnel is very friendly. The hotel has a relaxed atmosphere and is very flexible to keep your luggage before check in and after check out, so you can still do things in the day without having carry your luggage everywhere. Hotel is close to the airport, so you can reach it in no time. Very comfortable bed and room, especially for the price.

When your room is close to the door of the hallway, you can hear the guests coming in and out and talking late at night or early morning. It could be good to hang a sign in the hallway to keep quiet. I am sure we could have asked for another room not close to the door in the hallway if we asked for it, but our stay was so short that we didn't put the effort.

Location was great, staff friendly, helpful and had very good English. Being able to store bags free of charge to pick up before going to airport later was also a nice touch.

Facilities fairly basic but we were personally not really interested in and no plug sockets near bed.

Clean and comfy. Needed a place to rest after a long tour of Spain prior to plane home and got it. It is a budget hotel and does its job well. Staff great and rooms comfy with all basics. Kettle, iron and hairdryer can be requested at reception. Also keep bags prior to check in and after check out if needed

Quite a metro ride to get to main city centre and airport, if that's what you need. Otherwise great.