Good location. Friendly staff.

There were only sheers for window covering so as soon as the sun came up there was no way to not let the light in...I have never been to a hotel that did not have at the least some sort of curtain to cover the sheers. No sleeping late at this location. Also housekeeping came to our door 3 times from 8am-10am before we checked out. I did not realize that I needed to put a do not disturb on doorknob to not be bothered. I have always thought you had until check out (11am) before having to field knocks at door from housekeeping.

Great location next to restaurant/Walmart. The Breakfast at the Hotel was tasty. And I like the fact they had a Bar Area.

The only thing I didn't like was I was not able to get my room cleaned during my stay. One afternoon I went to the front desk to request house keeping because I needed my bed sheets changed and was told no one was available until the next morning. So I asked if they can send up some clean Linen in which they did and I actually made up my own Bed... That was a first 😫😫

Due to a glitch at another hotel I needed a very early check in(0400 am). I called on Wednesday 31 Aug and spoke to a desk a manager and she squared it away with the night auditor with zero hesitation. Check in was a breeze.

I travel with a service dog for work. I prefer a room near an exit to avoid going down hallways when we first go out in the mornings and evenings for breaks. They did get me near the elevators, but far from the stairwells. If it had been a longer stay I would have asked for a change of room. This is a miniscule issue and I could have corrected it, I'm sure the staff would have been more than accommodating.

Breakfast ok. The server was excellent. Lots of starches! Need healthy choices! Rooms nice, Bathroom well lit and beds comfy, Close to UNCC campus and Ikea. llllllllllllllllllllllllllllllllllllllllll

The smoking area at the front door. I should not be forced inhale other people cigarettes. it was only way to check in. Also the beautiful patio set. only for smokers. ssssssssssssssssssssssssssssssss

Clean rooms/Bathrooms, nice location, good price.

1st the CC you book the room with is not actually charged and paid for, it's Just Reserved and when you arrive, that's when they want you 2 pay for the room and 100 deposit. They don't accept cash, so I had 2 leave and find a atm that takes cash. Check-in took way way too long.

I Really Liked The Front Desk Clerk She Set The Tone for My Stay, and She was Phenomenal even with helping find a shop for my Car to be fixed. The location is perfect to tour the city and also attend Events, I will stay again for sure.

The building Needs More lively colors, but outside of that I enjoyed the set up of the room.

Great location!! Very clean and beautiful. Enjoyed a late night meal in the restaurant..bartender made a special drink for us! Cheryl was phenomenal!! She waited on us, gave us good advice about the area and even got us extra cups for our coffee the next morning. Highly recommend this hotel!!

The hotel was a little far off from the main attractions. But it has few good restaurant options pretty close by. The staffs were helpful. The room was cleaned daily.

Location is a bit off. The price was a bit too steep for the services provided. They should have compensate with some free breakfast options. The lobby can be made more secure as anyone can literally enter the private space.

The location

Only issue was the washcloths all of them I could tell they had been washed but not completely white they can be replaced

Proximity to University and Atrium Hospital. Size of the rooms, comfortable beds.

There was a slight urine smell in the room and the sink was not draining properly. Didn't have the time to report and get it fixed.