The bed was like the one at home. Great mattress and excellent bedding. The shower is great and hot water always available. Free breakfast is good. I also had dinner in the bar on some nights. The price and quality were so good I decided to stay in. Please try the Chicken Sizzlers. The internet is good but if for some reason it does not reach your room they have another network which the engineer can arrange. This made for a great working environment. The staff are all very helpful and the rooms are very clean and comfortable. The gym has a good selection of equipment on the 3rd floor and so is not open to the public therefore always room to train.

There is nothing I did not like. I extended my stay and will return.

very friendly staff, central location, lovely room with comfy bed. I was a bit worried reading other reviews, and yes, one day the hot water took ages to come (all other days in the week I stayed it was totally fine), and in some cases the rooms could do with a small refurbishment, but on the whole and for the price it was really nice and very comfortable.

Breakfast was not great, a lot of the food was dried out and looked/tasted very unappetising!

The room was great, food was good!

The food in the restaurant was great! But the biggest challenge for me was breakfast - vegetables and fruit are too close to a warming section and this simply dries up and seems like it was there for days. Maybe restructuring the tables would help so that cold food like cheese and ham won't be close to warmers. Eastetics is horrible and it's not welcoming

Very efficient airport transfer (both ways); friendly staff at reception; upgrade to a junior suite; central location

The hotel shows signs of ageing and would benefit from some renovations

It was very well located for my work. The staff was lovely, very helpful. They offered a free airport shuttle and even met me with an umbrella when it was raining. I was given coffee as a welcome gift. They were also flexible on holding luggage once we checked out. The location near shops was also good.

The rooms are a little old but the value for money was good.

During my recent tour of Ethiopia I stayed in this hotel on four different occasions. I liked everything about this hotel except one thing (see below). The staff could not have been friendlier and more helpful. The room was clean and quiet. The breakfast was generous and the food in the restaurant was good. The hotel is easily reachable from the airport and is also excellent value

The wifi in the rooms. The hotel's wifi is good when you are in the reception area, but practically disappears when you move away ( and I was on the second floor!). This problem can be fixed easily by repeaters or amplifiers on each floor. A cheap way of keeping the guests happy!

The room was massive and spotless. I was pleasantly surprised by a small gift left for me one of the days. The location of the hotel suited my needs very well. Staff were very friendly, professional and helpful. The WiFi was good and should be adequate for most uses including video calls.

When the electricity tripped, which happened quite frequently - several times a day, it took a while to reconnect (mostly, a couple of minutes but once about 8 minutes). I didn't notice the electricity itself tripping but heard a gentle rumble each time my WiFi connection dropped (and presumed we were switch to generator power). A tax invoice was not available.

I've stayed in this hotel before. It seemed to me that everything had been upgraded. The room was spacious (that hadn't changed) but the bathroom--new fixtures, great shower (two spray things that worked, place to put shampoo, shaver, my glasses), great sink, big mirror, and vent fan. Water pressure was great. Staff were great all around, from reception, bar, breakfast.

Hot water took several minutes to reach the shower. Airport shuttle got off 15 minutes late due to passengers dragging in behind schedule, one after the other. I suppose if I were one of those running late I would have appreciated this.

The rooms are clean and spacious, the welcome was excellent starting from the airport. The meals are also excellent. The security is good.

My kettle or socket was not working and so l could not warm my water for my room tea. This should be checked and repaired.

Everything was great. The staff was very friendly and helpful. The hotel was very clean. The food was accommodating, and not just Ethiopian cuisine. The shuttle from and back to the airport was proficient and efficient. The beds were super comfy.

It took quite long for the water out of the shower to heat up.