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+1-833-728-2041524 reviews
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$37124 Egerton Gardens, London, SW3 2DB, United Kingdom
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+1-833-728-2041524 reviews
1/57
Restaurant
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Air conditioning
Bar
Located in the charming city of Turku, Finland, The Franklin London - Starhotels Collezione offers a luxurious 5-star experience. Situated just 2mi from the city center, this hotel is the perfect choice for travelers looking to explore the city's attractions while enjoying a peaceful retreat. The hotel features 524 reviews, ensuring a memorable and highly-rated stay.
Guests can indulge in a range of top-notch amenities including a pet-friendly policy, free wifi, a Turkish/Steam bath, air conditioning, a 24-hour front desk, a fitness center, and a restaurant. The hotel also offers babysitting services for those traveling with little ones and a business center for any work-related needs. With soundproof rooms, elevators, and a garden view, guests can enjoy a comfortable and tranquil stay.
For a truly exceptional hotel experience in Turku, look no further than The Franklin London - Starhotels Collezione. Enjoy the perfect blend of luxury, comfort, and convenience at this fantastic 5-star hotel.
When it comes to dining, The Franklin London - Starhotels Collezione is proud to boast The Franklin Restaurant by Alfredo Russo on site. With a blend of modern and romantic ambiances, this restaurant offers the perfect setting for a special evening. Guests can indulge in exquisite Italian cuisine crafted with the finest ingredients. It's the ideal choice for those looking to savor authentic flavors in an elegant and welcoming atmosphere. Whether it's a family-friendly gathering or a romantic dinner for two, the restaurant promises a memorable dining experience for all patrons.
For added convenience, the hotel accepts a variety of payment methods including Visa, Diners Club, Discover, Mastercard, JCB, American Express, and UnionPay. Whether you prefer to pay by card or in cash, the hotel ensures that guests have flexibility when settling their bills. This convenient feature allows visitors to manage their expenses according to their own preferences, adding to the comfort and ease of their stay at The Franklin London.
In terms of accommodations, The Franklin London offers a range of room types, from superior rooms to deluxe and executive suites. With a selection of room sizes and bed options, guests can tailor their stay to their specific needs. Whether travelers are seeking a cozy single room, a spacious suite, or a comfortable double room, the hotel provides ample choices to ensure a restful and personalized experience for every guest.
Closest airports
London City Airport
9.7miLondon Heathrow Airport
12.5miLondon Gatwick Airport
23.5miLuton Airport
27.6miLondon Stansted Airport
32miRestaurant
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Air conditioning
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Garden view
Elevator
View
Free toiletries
Soundproof
Show 8 photos
Superior, King
1 King Size Bed
215 sqft
Private Bathroom
View
Minibar
Coffee machine
x4
+
x3
More details
Indulge in our spacious 215 sqft Superior Double Room, featuring a comfortable King size bed, air conditioning, soundproofing, and a stunning view. Perfect for 2 adults and 1 child, our room offers privacy and luxury for a relaxing stay.
Show 6 photos
Deluxe, King
1 King Size Bed
270 sqft
Private Bathroom
View
Minibar
Coffee machine
x4
+
x3
More details
Deluxe King Bed
Junior Suite, Queen
1 Queen Size Bed
Wifi
Room service
Air conditioning
x5
+
x3
More details
Indulge in the spacious Junior Suite, perfect for 2 adults and 2 children, with a comfortable Queen size bed, a stunning view, and a private soundproof bathroom, ideal for a peaceful stay.
Show 17 photos
Presidential Suite
1 King Size Bed
665 sqft
Wifi
Room service
More details
Show 24 photos
Garden Suite, Garden View
1 King Size Bed
Room service
More details
Show 9 photos
Executive Suite
1 King Size Bed
Wifi
Room service
More details
Show 4 photos
Superior, Double
1 Double Bed
Wifi
Room service
Minibar
Air conditioning
More details
Junior Suite, King
1 King Size Bed
Wifi
Room service
Minibar
Air conditioning
x5
+
x3
More details
Junior Suite King Size Bed
Show 4 photos
Junior Suite
1 Queen Size Bed
1 King Size Bed
More details
Suite
1 King Size Bed
x8
+
x5
More details
Suite King Size Bed
Queen Room
1 Queen Size Bed
More details
Queen Size Bed
Deluxe
1 Double Bed
More details
8.3
524 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Darren
8.2
December 2023
Location excellent for knights bridge and Chelsea very upmarket part of the city great shops if your indulging in some designer wear hotel was good room was excellent very spacious and lovely decor the staff in the reception were very courteous and helpful
The hotel lighting was very low which made everything appear dark at all times really warm in certain parts too the most disappointing part was breakfast when we arrived no one greeted us to take us to a table we sat down for 10 minutes until I had to attract someone's attention for the menu we ordered juice cereals and fruit followed by poached egg and scrambled egg and a pancake to end with after 15 minutes everything came all at once which we found weird as no space on table and surely common sense to have cereals and fruit first and then the warm dish the staff at breakfast weren't really jovial they seemed under pressure for the amount of people they were looking after we ordered extra tea but it never turned up
🇬🇧
Prem
8.2
February 2024
The hotel is very clean and modern. The deco is beautiful.
Paid for the room on booking.com and when we checked in at the hotel the staff member made us pay again even though we had provided proof of payment. He said the payment wasn’t reflecting on their side but he had not checked the booking.com portal which was not our problem. We had to pay over a thousand pounds for one night and said he would refund it back once the payment reflected. My issue was what if I didn’t have the money to pay again as I had already paid on booking.com. I honestly didn’t appreciate this, the money was later refunded the next day but it caused me some inconveniences that I had not anticipated.
🇬🇧
Nolwenn
10
January 2024
Such a great location and a stunning hotel with quirky decorated rooms. Loved the personal touches, like handwritten welcome note, turndown service folded some of our clothes, put slippers out ready for us. Heated floor in the bathroom and bathrobes were a nice addition too!
There was very little not to like in all honesty, the food was exquisite, everywhere really clean and staff were really helpful and friendly, with the exception of one waitress at breakfast. I felt considering the standards set by the hotel, she was not forthcoming with things. Had to ask for all the continental options (we had the full English but other than tea coffee she didn't ask if we wanted any juice, yogurt, pastries etc...) So felt a buffet style would be better received as seemed to be the same case with the table next to us and when we asked her for things, she really seemed put out and took some time for it to be served (not the hot breakfast which was cooked very fast and absolutely delicious!).
🇬🇧
Poppit
8.2
March 2023
The decor of the hotel is very elegant. We were made to feel welcome on arrival. The rooms are a good size with very roomy, comfortable beds. Our room was facing the garden and was very quiet. The underfloor heating was nice in the bathroom. I liked the fact there was a large bottle of complimentary water and more bottles given in the evening turndown service. A cake was delivered to my room as we were celebrating my birthday. This was a nice personal touch. Quality ingredients had been used in the breakfast, it was delicious and we didn't feel rushed.
The wardrobes weren't full length. I had a long dress and coat. You couldn't close the door. The toiletries looked in keeping with the bathroom but were difficult to open. Maybe time for a new shower head? Ours sprayed every which way but straight down! Breakfast wasn't properly explained, so the full english came first and then we ordered from the continental menu. There was also a service charge on the Breakfast.
🇬🇬
Kim
8.2
December 2021
The room was superb and accommodated 3 adults with room to spare. The location is great - just a short stroll to Harrods. The breakfast food was superb.
There were a few little things which disappointed us, but they didn't spoil our overall enjoyment. One evening, we arrived back at the hotel quite late and as the bar closed at 11pm, we asked for a couple of slices of lemon so that we could make a hot water & lemon drink in our room. The barman said he would bring it up to the room and he never came. Another issue was that even though there were 3 adults in our room, the housekeeping people only left us 2 towels and every day we had to ask for another one. Not major problems, but for the price we paid, we expected slightly better attention to detail. Having said that, we appreciate that the hotel was probably understaffed due to COVID.
🇬🇧
Graham
8.2
June 2022
Great location, well presented and nicely furnished
Format for breakfast does not work - too fussy and slow when you are looking to get on with your day
🇬🇧
Helen
9.1
May 2022
very nice small hotel in a quiet Chelsea street. The staff are very good. Plenty of bottled water is supplied in the room which is vital when you return from a busy day/evening, simple but important.
Very nice room, but a few logistical issues….. No Mirror available by a plug to dry and style hair, which is a fundamental requirement. Although a good GHD hairdryer was supplied, but I’m not sure where they think you can use it? Also we had to pick up the coffee machine and move it to the ledge in front of a very large lamp to plug it in? if you don’t have room for a coffee machine just supply Taylor’s coffee bags, as they are just as good.
🇬🇧
Miranda
8.2
March 2023
Hotel was in a great location with helpful and friendly staff. Comfy room and good amenities.
Dog friendly rooms but you can’t have your dog anywhere else in the hotel (you can only walk through the main entrance to your room, not even sit in the lobby or bar). I understand they don’t want dogs in restaurants, but not allowing dogs in a bar/lobby means you have to go elsewhere for a drink and meant we went elsewhere for breakfast too (so the hotel loses out too).
🇬🇧
Shulez
10
May 2023
All the little touches! From arriving to leaving this hotel they think of all the little things! Attention to detail is second to non!
It would be nice if there was an outdoor area but recognise this is probably out of the hotels remit......this certainly would not stop me re-booking again!
🇺🇸
Tracey
8.2
October 2023
Location was great and the hotel was lovely. The staff was also very attentive and pleasant.
My room was so small that I had only enough room to open my suitcase across the foot of the bed and the wall the wall. The universal outlet was on the other side of the bed, so in order to get to the other side of the bed I had to climb across the bed.
Attractions
Bomber Command Memorial
1miHer Majesty's Theatre
1.8miLyric Theatre London
1.8miQueen's Theatre
1.9miLambeth Palace
2.1miAmbassadors Theatre
2.1miLord's Cricket Ground
2.3miLyceum Theatre
2.4miDuchess Theatre
2.4miNovello Theatre
2.4miSir John Soane's Museum
2.6miGabriel's Wharf
2.7miPrimrose Hill
3miAscot
22.7miRochester
29.8miAttractions
Bomber Command Memorial
1miHer Majesty's Theatre
1.8miLyric Theatre London
1.8miQueen's Theatre
1.9miLambeth Palace
2.1miAmbassadors Theatre
2.1miLord's Cricket Ground
2.3miLyceum Theatre
2.4miDuchess Theatre
2.4miNovello Theatre
2.4miSir John Soane's Museum
2.6miGabriel's Wharf
2.7miPrimrose Hill
3miAscot
22.7miRochester
29.8miAirports
London City Airport
9.7miLondon Heathrow Airport
12.5miLondon Gatwick Airport
23.5miLuton Airport
27.6miLondon Stansted Airport
32miThe Franklin Restaurant by Alfredo Russo
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Air conditioning
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Garden view
Elevator
View
Free toiletries
Soundproof
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Fruit
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Physical distancing
Cashless payment available
Room Amenities
Fold-up bed
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beauty services
Body treatments
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hair treatments
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Spa facilities
Steam room
Turkish/Steam Bath
Waxing services
View
City view
Garden view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
6+ years
Extra bed upon request
$76 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
American Express,
Mastercard,
Diners Club,
Discover,
JCB,
Cash only,
UnionPay
This property accepts cash.
Does The Franklin London - Starhotels Collezione allow guests to stay with pets?
Yes, you can stay with your pet at The Franklin London - Starhotels Collezione. Charges may apply for bringing your pet.
What are the check-in and check-out times at The Franklin London - Starhotels Collezione?
For those planning to reside at The Franklin London - Starhotels Collezione, the doors open for check-in at 03:00 PM and it's time to say goodbye by 11:00 AM.
What are the rates at The Franklin London - Starhotels Collezione?
The Franklin London - Starhotels Collezione has rates that begin from $371. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What types of rooms does The Franklin London - Starhotels Collezione offer?
The hotel offers a variety of room types including Superior Double Rooms, Standard Suites, and Junior Suites. Occupancy ranges from 1 adult to 2 adults and 2 children. Smoking is not allowed in any of the rooms. Bed sizes vary, with options such as King size, Queen size, and Twin beds. Room sizes range from 161 sqft to 667 sqft.
Which amenities can guests enjoy at The Franklin London - Starhotels Collezione?
Guests can enjoy a relaxing time at The Franklin London. They can indulge in a delightful dining experience at The Franklin Restaurant by Alfredo Russo, offering Italian cuisine in modern and romantic ambiances. For leisure, they can take pleasure in the hotel's fitness center or unwind in the Turkish/Steam Bath and steam room. The garden view and soundproof rooms provide a serene atmosphere for relaxation. Additionally, the hotel offers pet-friendly accommodations and 24-hour room service for added convenience. Whether it's a family-friendly outing or a romantic getaway, the hotel provides a range of amenities to ensure a pleasant stay for all guests.
Does The Franklin London - Starhotels Collezione feature its own restaurants?
The hotel has an on-site restaurant called The Franklin Restaurant by Alfredo Russo, offering modern, romantic and family-friendly ambiances with Italian cuisine available.
Can I use my credit card at The Franklin London - Starhotels Collezione?
Yes, you can use your credit card at The Franklin London - Starhotels Collezione. The hotel accepts Visa, Diners Club, Discover, Mastercard, JCB, American Express, and UnionPay. Cash is also accepted as a payment method.
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