Very convenient place, location and accommodation. Located in a very chic neighbourhood Easy check in and check out

The only thing I didn't like was the constant pressure BEFORE arriving to send my credit card details before arrival. I replied that in any case I would send my details by email (to avoid fraud) and I would present the card at checkin, but they kept asking for it. In the end on the day of the check in I wasn't even asked for my card details. I asked if they needed it and the receptionist said no... ??

Great Location. Had the appartment 810.Was quiet and great view. Good kitchen. The main bed is great. My daughter 6 slept well on the sofa bed, but would't recommend it for an adult. The appartment is small but has everything in it.

Kept getting emails to send a copy of my credit card. When i replied i didnt get an answer. Ended up calling, but also there no return call. But wasn't necessary in the end. Glad i didn't send the copy.

Great location. The room has everything you'd need and more. The wifi is very good.

The staff could have been a little nicer. They seem annoyed and exasperated for unknown reason.

Great location, friendly staff. As always it's always "better" if it costs less, but for what you get it's great. It's our "go to" place when visiting London. The fact that it is "self-contained" and close to shops makes it easily a much better option than a "room in a hotel". If we stayed longer (usually 3-4 days) then we would definately make use of the washing machine!

Location, facilities and staff.

The location is Perfect. The apartments are so well equipped! The area where it is located is beautiful, quiet but at the same time full of nice restaurants and services (pharmacy supermarket)

The smell in the apartment corridors! I can’t identified what was ir but was really strong.

Great stay within 5-10 min walk of tube. Only criticism is the large security deposit which is held for seven to fourteen days and also I specifically requested the sofa bed be made up for my little girl and it wasn't made up on our arrival which was annoying as I had messaged regarding this two times.

Excellent location, very clean and comfortable apartment. All worked perfectly. Complimentary washing up liquid and sponge, and shower gel/shampoo. Nice porters.

It was very warm in the apartment as the heating works overnight and can't be switched off. We had to leave a window open all the time, so it's worth knowing this if you like cooler spaces to sleep.

Great location. Compact 1 bed apartment but good value for what we paid.

The heating. We couldn't find anyway to turn the radiator down in the living space so the rooms were very warm and we need to keep a window open which felt odd in March.

Pretty nice and quiet location in Chelsea. Very short distance to shops e.g. Sainsbury, Starbucks, 7-10 min walk to South Kensington allowing for fast access to the center of London.

What is surprising that you need to buy a toilette paper during the stay once the one provided on the start runs out. ;-). Bearing in mind the price, it is lame. There are construction works by the entrance that are supposed to be completed this summer. So expect some noise when coming in/out.

Excellent location. We loved the neighborhood. Nice pretty spacious rooms and beds were comfortable. The looks and the feel about the flat was modern and fresh. Really good view to the cite from the 9th floor. The bedroom was also quiet except the noisy bathroom water pump. Clean rooms. We liked our stay there much.

Only complaints are towards technical systems. The bathroom water pump was really noisy which always turned on when using water or toilet flush in bathroom. In the kitchen sink the water pressure was really low (no noisy pump there). Also the general moisture in the room was quite high - especially after the shower (even the bathroom fan was also used). Cold window glass surface tend to get some steam or drips of water in the mornings.