Quick and responsible response to defect / malfunction of light in room. Query at desk was responded to in a friendly manner. Items which were missing in the room on entry such as toaster and electric kettle were provided when informed about it at the reception desk.

The key given to get into the hotel - its function was not consistent - for me most often it was taking a long time before I could open the main door. It would have been better if water fit for drinking was provided through the tap.

Really loved the setup of the apartment blocks, it was a little like being on a student campus in terms of layout. Individual rooms motel type rather than a hotel building. Lovely view of gardens from window. Clean and spacious with a small kitchenette. We only stayed one night but could have easily stayed longer. Not in the centre although quite close and a good location to set off from in different directions to see different things. Staff were very friendly and accommodating. Nice and quiet.

Shower could have been a bit bigger with a shelf for shampo and gel bottles. Not much room to move around and shower curtain tended to stick to you.

Surprisingly well equipped kitchenette. Next to the Citadelle, which is the best park in town.

Nothing, really. If you need quick access to the train station, be prepared to take a 20 mins bus ride. Otherwise, a really nice place.

Friendly staff at the reception, good accommodation, clean and well suited for travel with my pets (2 dogs)

Nothing specific, overall positive experience, good accommodation in line with expectations

Staff, location , price/value ratio

It was a little dirty in apartments but really a little , I think most of people will not even see it

location was very good. parking at the building very convenient

the shower space could be bigger. hard to take a proper shower without wetting the hole bathroom.

Very adequate room, comfortable bed and quiet apartment. Good location, close to the centre.

It was good but the room network was very poor

The network connection was very poor

The check-in experience was smooth and the room was big enough. The location was great as we could reach all the places we wanted to visit by walking +-20-25 minutes max. Although we did not use the kitchen, it seemed functional for a short stay.

The shower was a bit small and the ventilation was making a lot of noise.

Great location, clean, safe. It delivers what it promisses. I recomend.

Hate the shower curtain - a glass in the shower would be much better and more higienic. No plugs in the room/toilet, I found 1 plug in the kitchen. Check in at 3pm - never seen this anywhere else in the world, apart from resorts - I found it very late.