The room was very comfortable and I enjoy how spacious the executive room was. There was just an endless amount of space and room for me to get ready and to feel comfortable. The wifi was excellent.

My room's air conditioning was not operating to my liking. It stayed pretty warm and toasty when I wanted it to be a little cooler. And no matter what I changed the temperature to it would just stay super warm in the room. The minibar in my room was also malfunctioning. The light flickered on and off all night and it would not cool the drinks to my liking. The drinks always seemed a little warm whenever I took them out of the fridge. There wasn't many options for breakfast in my opinion. I didn't really see much of a variety.

Charlene and Thierry were amazing! Took great care of us, especially of my little one and constantly went above and beyond for us. Really made my little one feel special and we thoroughly enjoyed our stay at the Novotel Prado. Great size rooms, great breakfast and lovely atmosphere.

The staff were exceptionally sweet. The two staff members - Samy and Ines - did everything in their power to provide us a comfortable,welcoming and warm stay. They worked above and beyond to provide incredible services for us, e.g. giving recommendations to eat or providing taxis -even when there was a strike. They were extremely nice!!

Nothing to add!

Friendly staff, good location and excellent breakfast. The major attractions like the old port and Notre-Dame de la Garde can easily be reached by public transportation. Our room was very clean. Good value for money.

the location and the space of the rooms

that parking is not available and when I read reviews from other it’s always the problem , and sent us to a parking that had five cars with broken glasses and stolen . for the price of the rooms should have parking even paying one but should be available

Very friendly staff, perfect and very central, close to subway and buses, walking distance from the center. As we are returning to Marseille for short visits regularly this hotel has become our to-go place.

Breakfast was nice, dinner not worth it, a la carte not much choice plus if you pay for half board expect to get 29 euro spending money and 5 euro for kids, despite on Booking.com won't say nothing about this.

choices of dinner. If you are a Muslim dont expect Halal meat.

The hotel staff were very helpful , the hotel was very clean and modern , it can't complain about anything

Na

The hotel was in a perfect location. The hotel resturant was excellent. Clean room with comfy beds.

None

Flight was cancelled and booked for the next day,. The hotel was kind enough to not charge me for that night. For this they have my 10/10 on everything. Thank you!