Location was good for the value. The reception staff were helpful and the rooms were comfortable.

The restaurant staff were appalling. Travelling with two impatient and hungry children we waited an unacceptable time to order as only 1 server was capable of receiving orders. I was informed this by a rather flippant waiter who rolled his eyes telling me that he was able to take our order but walked away and never returned. Children are not allowed in the SkyBar at any time which was disappointing as this is a selling point of the hotel.

Everything about this property was clean and well kept. The staff are extremely kind and professional, and the breakfast is wonderful too. Dominic was extremely kind particularly as we were leaving as he hailed us a taxi to the airport amidst traffic due to organized protests in the city and got it to us for cheaper than Uber! He even loaded our bags into the car. it was very appreciated. There are some restaurants in the hotel lobby and a very good cafe and a fun sitting area where guests would stay if they did not want to stay in their rooms after being out which I loved. We stayed in a double room as a family of four and found there was plenty space. The rooms are very updated and well kept, and towels and sheets get changed at your choice. The hotel is near a major train station so it’s possible to go literally anywhere in France once you figure it out. There’s some construction in the area temporarily but nothing that is loud at all. The area around is so fun to walk around and get lost in and the restaurant line up is stunning! Also a supermarket next door and up the block from the restaurant if you care for that. Overall I am so happy with our stay at Pullman Montparnasse and we agreed that when we come back to Paris, we’ll only stay here :)

nothing!

Very fresh & funky, convenient location, helpful staff, comfortable bedding, lovely big breakfast!

Thought the Eiffel Tower could be viewed from more places in the hotel

Very personal and attentive staff, particularly in the Sky Bar. Concierge helpful in getting taxi.

Umami Restaurant- other than breakfast, not great incl. umami burger.

Great room for a family, children on a sofa bed in a separate part of the suite. Great check in, very thorough. Great with the children. Room had a great view of Paris. And was very comfy. It was very clean and accessible to all tourist attractions.

Power cut (in the neighbourhood) but room became very hot due to no aircon. Electricity came back on very early in the morning so woke children up due to lights suddenly coming on. We hadn’t included breakfast in our booking. We then decided to have breakfast on the morning of, we were charged €64 for two adults for the staff to start clearing all the food away 10:16am when breakfast finishes at 10:30. So left a little disappointed.

Staff was super friendly and helpful.

We faced issues in housekeeping. They would clean the room very late and on the three days we were their they cleaned the room after 3pm on two days. We would sit in the room and the housekeeper would wash and tidy up. During those two days we were in the room while housekeeping was done we noticed the housekeeper washed the bathroom, then cleaned the cups and toweled the cupboard, and fixed the bed using the SAME gloves. She didn’t change her gloves after washing the WC.

The FREE included breakfast was very nice, with a lot of options, and great service. The location of the hotel was ideal, with lots to see nearby, and very close to the subways. The hotel was very clean, and the service was terrific. Most of the staff did not speak English, but we were in France (lol) - but they were all very nice and accommodating.

They have a roof top bar that my wife and I really wanted to see. The hostess was almost a tad rude and told us there was a minimum charge expected to be paid for access. Mind you that both my wife and I retired at 55 years of age, so we could afford the $50 per person minimum - LOL. The bar prices are hotel bar prices, and are not consistent with the bars just around the corner. While the bar is nice, I would venture out a few steps and experience the culture

We had a nice and comfortable stay. The location is great and we liked the revamping of the hotel. Rooms are modern, well equipped and have comfortable beds. Staff members are friendly and helpful. The breakfast offers a wide variety of choices. The food at the restaurant is very tasty.

The view on the graveyard 🙁 and few tiny things that the hotel management can improve for a better experience: - cleaning staff leaving dirty cleaning towels in the room by mistake - shampoo and hand soap racks not well fixed on the wall neither over the sink nor in the shower which render them not practical to use. But this did not stop us from enjoying our stay at pullman.

everything was well done!!

didn’t like the fact that we was forced to buy something just because we was in the sky lounge! that was very demanding.

Great location, just a few minutes away from metro stations connecting to all boroughs of Paris, as well as tons of restaurants. The room was clean and relatively well equipped. There was a nice view from the window, although no major landmarks were visible. The staff were very friendly and helpful.

Unfortunately the room wasn't ready for us at check-in time, but the staff took care of our luggage and offered us free drinks in the hotel bar. We only had to wait like half an hour, so it's not really a big deal. The room has a weird layout - there are two entrances to the bathroom, and only one of them has a door (without a doorknob or a lock, so you can't really close it). The other entrance to the bathroom is basically a hole in the wall just next to the hallway door, so it would be very awkward to pick up something at the door while another person was under the shower... What a weird idea. Another nitpick is that there's virtually no space for your stuff - just a few hangers and two small drawers. A lot of the space in the room is wasted, yet there isn't enough storage space.