Beautiful, cosy hotel. Rooms are comfortable, air conditioned and super quiet. Water is hot, bed is perfect. The staff are absolutely amazing! They tolerate my rusty French and there was the option of an English speaking member of staff as well. They make you feel welcome from the moment you enter. Location is unmatched. Close to rue nationale, rue Colbert (restaurants galore), parks, the cathedral and a short walk to the train station and old town. Would definitely stay again, and in fact, I extending my stay in Tours because of this little gem.

Nitpicking, but it would be great if there was a bar fridge. Also the plug in the sink got stuck easily. Absolutely minor issues.

We loved this hotel, the reception was so kind and warm, they was always ready for helps us in everything we need, the room is tiny but functional, we had a very good bed and shower, the view for the street was adorable, the cleaning was perfect, and the breakfast for 9.50 was simple but very good. We totally would stay there again and recommend it.

The only thing that we missed was a tv with channels in English because we don’t speak French and all the channels was locals.

Excellent location: few minutes walk from the train station and the old town, next to the opera. Very comfortable beds, all new and very clean, luggage storage. Perfect value for money. Check-in finishes at 7pm. It is clearly indicated on booking. The hotel also sends you a reminder straight after booking. Most importantly: A calm and quite hotel including proper windows and doors to the hotel rooms. As soon as you walk in, you notice that someone who knows the hotel business well and who pays attention to the guests' comfort is running the place. Highly recommended this hotel and will definitely come back.

Paper cups in the bathroom. Some reusable cups would be better and more environmentally friendly. Check-in should be extended until 8 pm. 7 pm is a bit too early when you are already on vacation and doing some sightseeing before coming to Tours.

Everything. Modernized rooms in vintage building, comfortable size rooms and bathrooms, air conditioning that worked really well, very clean, super nice staff, good breakfast.

No parking provided at the property, but we knew that up front; they’ve got an arrangement for reduced price parking in a relatively nearby large public parking facility, but with all the other positives, the lack of on-site parking was fine with us.

Its location is very close to the train station and the Visitors Information office. Tours was nicely located to visit castles nearby and its visitors office sells tours to those without a car, very convenient.

No one at the reception at night and unclear how to contact them in case of an emergency for those whose phone only works to send texts and to browse internet while abroad.

The concierge was incredibly helpful and friendly. The bed was really comfy. The hotel is a stones throw from Tours’ street full of restaurants and bars

My floor was a bit creaky when I walked around, I had to leave very early to get a train and was a bit worried I might wake the person in the room underneath, thinking about it now though I think it was probably the dining room underneath my room.

The room was small, but had a large bed and a compact toilet and shower. The location was terrific - the old town and many restaurants within a short walk. The staff were very friendly and helpful. Baggage storage meant that we could walk around town unimpeded even though we arrived well before our rooms were ready. Surprisingly quiet for such a central location.

No negatives about the hotel, but a taxi to the airport from the hotel cost nearly 40Euros, which seemed rather expensive.

The staff were delightful. Friendly and welcoming. They locked my bike away securely. I’ve been touring France for 16 days and this was the best breakfast I had anywhere. Fabulous!

It’s an old building so the floors creak a bit and you can hear other guests moving around.

The staff makes the stay enjoyable. The room size was typical for Europe. The breakfast was a good value. The hotel has an excellent location for walking to restaurants and transportation.

I’m an American so we are not used to stairs as opposed to elevators.

A pleasant surprise here, great staff, lovely house well maintained and perfectly clean Located a short walk to the centre of town, all the restaurants and 2 blocks from the river. Breakfast was also very good

no lifts, but we managed