Great location if visiting the Spas, short walk to both. The rooms are very large. Mini-bar items are included in room cost, added cost if you want it refilled. There's not a lot in it, but it's a nice touch. Towel and bag they provide if you visit a spa is another nice touch.

The first room we were given smelled like someone smoked in it. They apologized and moved us to another room. The new room was an even bigger room, but at night, we realized the room only had sheer curtains covering its several large windows. At that point, we chose to just deal with it and not ask to change rooms yet again (believe our first room had the normal arrangement of sheer and blackout curtains). I'm guessing the issues with these two rooms were exceptions, so I still rated the hotel high.

HIGHLY RECOMMEND. Perfect is all aspects one would expect for a hotel. The staff are top notch professionals, approachable, welcoming, friendly, and proficient. The location is central to everything and offers wonderful views. The room was well appointed, large and comfortable w/outside access. The food we ordered from room service was outstanding as well as the offered breakfast. We took advantage of the famous spa, located right behind the hotel, which the hotel offers a discounted package and provided a spa bag too. I've been to Baden Baden many times and this by far was my best overall hotel experience.

I loved staying at this property, the staff were great, the location is excellent, the facilities are wonderful and the rooms are very spacious.

I had my room changed as originally I was on the street side which was VERY NOISEY AND HOT. Make sure you are booked for the garden view as you can open those windows without all the very loud street noise. DONOT think you can rely on the air conditioning as it is non existence, make sure you can open windows without street noise.

Beautiful hotel, excellent location, really helpful and friendly staff. Beds were small but comfy. Mini bar was free (1st fill only) - juice, 1 beer, small red/white wine, some nuts/chips, free water every day. Rituals shampoo, conditioner, body wash and lotion.

The only reason I didn't give this hotel a 10 was that the rooms aren't very soundproofed. The road noise is quite loud (even though the room we stayed in faced the spa. There were children in the room above who stomped up and down allll evening and then woke each morning around 5:45. The vibrations and noise was really bad. The windows were shaking. So we had zero chance of sleeping in. And - the corner bath is much smaller than it looks in the pictures.... But not much chance to enjoy it anyway with the stomping from above! Wouldn't recommend taking your kids to this hotel.

The most important item, the bed, was supremely comfortable. The deluxe suite was huge, even by suite standards. . It was very quiet and had a good view of the CaraCalla spa, which is only 3 mins walk away.

The light switches were dated and tricky to operate, and the sitting furniture ok but not very comfortable. Not very cosy or homely... fine for an overnight... and the excellent sleep/ bed makes up for it

Modern suites with luxurious appointments. Such a pleasure to stay in spacious accommodation with a delightful outlook. Really happy, friendly, welcoming and helpful staff. Always a sign of good leadership and support. Excellent breakfast with choice of inside or terrace seating. Central and convenient location with onsite parking.

Only one negative. The suite had an air conditioning vent in the living area but not the bedroom. The bedroom had a very effective automatic shutter but the living room had only very inadequate curtains that failed to keep out the morning sunlight, so the sliding doors to the bedroom needed to be closed, preventing the cool air entering and making sleeping uncomfortably hot. Either block out curtains in the living area or a extra vent in the bedroom is required.

The suite is very spacious and has everything we need. Mini bar and snacks to enjoy at night. Staff gave us Baden-Baden guest cards for discounts in the town. She also gave us a spa bag with towel etc for our spa visits. We are well taken care of. walking distance to the spa, restaurants and tourist attractions. The best thing is to have an underground parking, that has elevator straight to our suite. Easy loading and unloading for arrival and departure.

nothing

Staff very helpful and speak English, also liked the vip access to caracalla and slightly discounted Ted entry for it. Also liked the complimentary drinks provided when you check in. Room very spacious, luxurious and comfortable. Loved the heated tiles in the bathroom too! Breakfast was good.

Bit pricey but understand its a more upmarket area and clientele

My family of four booked two rooms. Both rooms were huge and clean, very comfortable. My suite with my husband had an extra half bath and our boys room a lovely porch facing the Caracalla spa, which we all enjoyed. The staff is extraordinarily kind and helpful. Staff at breakfast speak all the languages and give wonderful recommendations. Front desk helped us with spa entrance (buy at the hotel to avoid line at the spa!) and with transportation and recommendations. Would not hesitate to go back again! It was a lovely and restful week in a gorgeous town.

There is nothing to improve. We loved the location (next to spa, very close to center but also peaceful up on the hill a bit), the setup, and the rooms. I wouldn't change anything.

The room is simply magnificent, spacious, good lighting, all items of very good quality (towels in the bathroom were superb). Breakfast was very good! Delicious coffee. The hotel offers to guest a private connection to the Caracalla Spa site. We simply put on a robe and sandals and walked through the garagem and pass way to the Thermal area (that is a must go). The hotel is located at a walking distance to town.

Nothing that I can think of