Not far away from KaDeWe. Friendly staff.

Looks overpriced according to the location and room size. Parking was fully occupied and can't be reserved before the visit.

We had a warm welcome. The hotel was very calm and stylish and lovely to come back to after a busy day in Berlin. My parents and I (3 adults) shared a two bedroom/two bathroom apartment and this was perfect for us. There was a lot of storage which would be really useful in the winter and the apartment was well equipped. We were very comfortable. The beds were nice, there was air conditioning, black out blinds and great showers. The breakfast was very nice with a wide selection and friendly staff. An added bonus was that they had pasteis de nata due to being a Portuguese hotel. We went to the bar and had tapas one evening and sat in the internal courtyard as it was warm. There were candles and it had a very nice atmosphere. Not far from the hotel is an edeka supermarket where we got a few supplies. It was a convenient location to walk or take the u-bahn to central Berlin or to interconnect with s-bahn. You can take a u-bahn 9 from spichernstrasse (5minute walk) or u-bahn 3 from ausberger strasse (2minute walk). You can also walk to tiergarten in around 25 minutes via a variety of routes. With the u-bahn it is about 20 minutes to the Centre. We were very happy with the location. Berlin is quite busy and it was really nice to come back to this hotel in the evening. I asked the hotel to help celebrate my parents anniversary and they arranged a very nice treat in our room with a very kind note. The hotel assisted us with a few requests and everyone was very helpful and kind. Thanks everybody!

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The hotel breakfast was expensive, so we used the kitchen in our apartment to keep breakfast and snack foods. One reason why the 2-bedroom apartment is so great for families is that is has 2 bathrooms: one with a shower/tub combo, and one with just a shower. The location of the hotel was good. It is about a 5-minute walk to a Metro stop, and you can get to the Brandenburg Gate area within a half hour. There were some supermarkets and restaurants in the neighborhood as well.

The only aspect of the room that didn’t fully fulfill our expectations was the AC. There was air conditioning, but there was no in-room control of it. Much of the time we were comfortable in the apartment. However, DH and I felt like our room was a bit stuffy at night: we opened our window and were fine. That was our experience on pretty pleasant days in Berlin: most of the time we were there, temps were in the 70s. It remains an open question whether the A/C would have kicked out more cold air on hotter days.

We enjoyed the stay. The use of the pool was great and we had one meal in the restaurant which was good value for money and very tasty. The location is great too with the underground nearby. The apartment was spacious too and it was good to have lots of cupboard space. All staff were friendly too.

On arrival we noted that our fridge had not been cleaned, lots of sticky marks and crumbs in the fridge.. We attempted to clean it ourselves at first but then noticed lots of juice had been spilt under the vegetable drawer we we then asked the cleaners who were nearby to help clean it. Some of the crockery in the cupboard also had stains on it. We had to put all the crockery in the dishwasher for a clean before we could use any of it. It looked This part was disappointing.

Perfect location. Quiet rooms. Very well-trained personnel. A personal touch as a small welcoming present was highly appreciated. All devices in the suit were working excellently. Breakfast selection is impressive, even for vegetarians, as we are.

Coffee. The only thing I totally could not consume in the hotel and that made me search for a cup every morning. Good quality coffee really makes a difference both as a starter in the morning and at the end of a meal. Really missed that pleasant feeling.

This was a fantastic hotel. The apartment within a hotel was great. Three generations absolutely loved it. ALL staff were exceptional - friendly, helpful, kind, welcoming, caring. The breakfast was delicious, fresh, plentiful and in fact so great that we stayed later than intended every day at breakfast! I really think this is the best place I've ever stayed and I'm fairly well travelled. Thank you so much.

Pool a bit too warm for my taste, nice to have a swim though. I slept on a very comfortable sofa bed but could hear the fridge. Neither are big issues and certainly everything else outweighed this.

The apartment was perfect for our needs, a washing machine with dryer and two bathrooms (one an ensuite off the main bedroom). Massive bath for soaking after exploring the city Fully equipped with cooking facilities and pots and pans if needed (so many amazing restaurants we didn't eat in). And they also left me a lovely bottle of bubbles and some cakes to celebrate my birthday without me saying it was my birthday.

Nothing everything was great

Quiet, apartment. Bathroom was excellent, plenty of hot water and underfloor heating. Very comfortable bed. Most items you would need for self-catering in a city. A short walk to an underground train station.

Problem checking in as the male receptionist said we would have to pay more than the amount we were quoted when we booked through www.booking.com. it took about 20 minutes until we pointed out his error. Only small cups in the kitchenette, one mouthful and your drink was finished. A pair of scissors would be a useful addition among the utensils.

The room was clean and well equipped, it was very comfortable. It also helped that the hotel is very close to the u-bahn so it was very convenient to travel to and from.

There wasn't much we didn't like, however my wife felt some glass shards from the heaters in the smoking area fall on her. It seemed minor however it is something that needs to be looked into.

Everything, location, the service, the apartment and it's facilities.

The prices have gone up...and there was a smell in the apartment that might indicate that people have been smoking there. But it got better after 2-3 days.