This property is right opposite the skyline plaza building which is a shopping mall. There are a lot of eating places, good restaurants, shops and public transportation is within walking distance. The rooms were clean, warm enough and comfortable.

In my third stay at this property--the first post-Covid, I was once again welcomed by a friendly and very helpful staff, a comfortable and well-appointed studio apartment including kitchen, and the convenience of being only a very short distance from the Messe entrance as well as the Skyline Shopping Mall.

The property is gradually showing slight signs of its age--while overall extremely well-maintained, there was a shelf missing from the fridge and no manual with instructions for the (sometimes complex) operation of the appliances. Lighting in this particular room was very dim--absolutely insufficient illumination to be able to read in bed--I don't recall that being the case for my previous stays. While I can hardly blame the property, a change in the Fair's location of its entrance gates this year meant that entering (but nor exiting) the Fair entailed a five or six minute longer walk.

The location of the hotel is perfect for concerts/ the marathon or sites like the Senkenberg museum. It is across the street from the new shopping center Skyline Plaza and offers underground parking. The building and rooms are new and are nicely equipped. You need your room key to enter the building and go upstairs in the elevator. We felt super safe. We booked a studio with kitchen. It is great with kids for making breakfast, lunch or dinner. Therefore, we cannot comment on the offered breakfast. The hotel offers free coffee and chocolate milk all day in the common area downstairs. It makes you feel comfortable and welcome to hang around. The bathroom in our studio looked a bit old fashioned with the combined shower/bathtub, but for kids it is perfect.

Overall, the hotel is great. Some smaller things can be improved. The towels are quite thin and not so comfortable. In the kitchen there are a few items missing, like little forks and cereal bowls. There are three to four items of each, so either the dishwasher needs to run several times or people need to wash the dishes. Both options are not the most ecological solution. The programs of the dishwasher are not visible. Each room offers 3 pillows, but all of them are quite big and stiff. Softer alternatives would be great. Underground parking is available, but shared with MotelOne, so you need to pass by the reception first to buy your ticket (18€ per night) to enter.

The hotel is clean and modern and the apartments are stylish, comfortable and spacious. The staff were friendly and helpful and the free teas and coffees are a nice plus.

The breakfast is fine if a little basic and the hotel doesn't have a bar or a restaurant, however the apartments have a kitchen area and there is a Rewe supermarket nearby, so I quite enjoyed doing a little self-catering.

It was an amazing location with a nice clean apartment that was very pretty cool near the skyline plaza in addition, the staff was proactive and kind to guests

Nothing

The staff is super nice and helpful speaking several languages fluently! The facilities are so well for this money. There is very convenient hall where you can have a drink (coffee, tea, different water types) for free and there are also a lot of space for sitting and working. The room we rented (standard for 2) is quite well of its size. Kitchen is equipped quite well. Everything was quite clean and fresh. They provide special anti slide hygienic sheets for bath, love it. Gods heating system also. The room is very fine for several days stay-up

The ventilation in the kitchen doesn’t work. Also, before moving-in I asked about whether they provide slippers and tooth brushes. The answer was positive and I didn’t take it myself. But surprisingly there was nothing, only towels and ONLY 1 SET OF THE SOAP AND BATH GLASS. Probably they can give extra if requested. Noise isolation is fine until somebody lives above you, loud steps and cleaning service in the morning is the worst alarm clock. These drawbacks are not so important compared to advantages, but take into considerations

The whole hotel was very clean and well presented. Facilities were well stocked and good quality. The beds in particular were very comfortable. Staff were very helpful and patient.

Managed to arrive and able to checked in early as the plane land early in the morning. The front desk are very helpful with the checked in too. This hotel is also very convienient as there is a mall located beside it. The room is nice and clean too!

The wifi went on and off sometimes. Other than that not much flaws overall.

The staff were very friendly able to sort us an earlier check in after a very early start travelling to Germany. The location of the hotel is fantastic, it's near tram and train stops and opposite a decent shopping centre. We appreciated the map in the lobby by the lifts that had the circles and walking times to different places in Frankfurt. It helped when planning our route to places. The room was lovely and spacious. It was clean and had everything we needed for our stay. Thank you for a lovely stay. Will definitely stay again

Nothing.

Citadines hotel staff are friendly, hotel room is clean with Air conditioning. free coffee all times. across street from hotel is Skyline mall, metro stations are in walk distance.. very convenient location. I will recommend to my friend if they travel to Frankfort, Germany

second day was a bit pricey, from my point of view, I actually paid price for a suit, ( it means price for a small livening room and a bed room), but because I can’t check in till 3PM, and I have to check out my old room at 11 AM. so I end up paid for a suit price but stayed in my old room, which is a level lower than suit .. BTW, a lot of hotels check out time is 12 o’clock at noon, this hotel is at 11 AM..