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4,178 reviews

Novotel Hamburg City Alster

Novotel Hamburg City Alster

Luebeckerstrasse 3, Hamburg, 22087, Germany

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Air conditioning

Novotel Hamburg City Alster

Welcome to Novotel Hamburg City Alster, a vibrant 4-star hotel located in the heart of Hamburg, Germany. With its convenient address at Lübecker Str. 3, this hotel offers the perfect base for exploring the city's attractions. The city center is just a short 1.4mi away, ensuring easy access to popular sites and activities.

With 4178 reviews, Novotel Hamburg City Alster is a favorite among travelers who appreciate its excellent service and comfortable accommodations. The hotel offers a variety of amenities to enhance your stay, including free Wi-Fi, a Turkish/Steam Bath, and a sauna. Start your day with a delicious breakfast at the hotel's own restaurant, which is known for its delectable offerings.

Rooms at Novotel Hamburg City Alster are designed with your comfort in mind. Each room features modern amenities such as air conditioning, soundproofing, and a private bathroom complete with free toiletries. From the moment you arrive, the 24-hour front desk is ready to assist you, and the hotel's fitness center is available for those who like to stay active. Immerse yourself in the vibrant atmosphere of Hamburg while enjoying the convenience and comfort of Novotel Hamburg City Alster. Prices for a stay start from just $110, offering excellent value for your money.

At Novotel Hamburg City Alster, we understand that traveling with your furry friends can make your trip even more enjoyable. That's why we gladly welcome pets at our hotel. Whether you're traveling with a small dog or a cat, your furry companion is more than welcome to join you during your stay. Please note that charges may apply for bringing your pet along, so be sure to inquire with our friendly staff for more details. With our pet-friendly policy, you can enjoy exploring all that Hamburg has to offer without having to leave your four-legged friend behind.

When it comes to dining options, Novotel Hamburg City Alster has you covered. Our on-site restaurant, Novo2, offers a fantastic dining experience that appeals to both families and those seeking a modern ambiance. Indulge in European cuisine crafted with the freshest ingredients and innovative techniques. Whether you're craving a savory dish or a delightful dessert, our restaurant is sure to satisfy your taste buds. With its welcoming atmosphere and diverse menu, Novo2 is the perfect place to relax and enjoy a meal after a day of exploring the city.

At Novotel Hamburg City Alster, we want to make your stay as convenient as possible. That's why we offer a variety of payment options to suit your needs. Cash payments are accepted at our hotel, allowing you to easily settle your bill upon check-out. We also accept major credit cards, including Visa, JCB, Diners Club, and American Express, making it even more convenient for you to make payments during your stay. With our flexible payment options, you can focus on enjoying your time in Hamburg without any worries about how to settle your accommodations.

Closest airports

Hamburg Airport

5.2mi

Hamburg Finkenwerder Airport

7.9mi

Lübeck Airport

33.2mi

Kiel / Holtenau Civilian

57mi

Most popular amenities

Restaurant

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Soundproof

Rooms

Superior Double Room with Sofa in Novotel Hamburg City Alster

Show 5 photos

Superior, Queen Size

1 Sofa Bed

1 Queen Size Bed

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x3

+

More details

Experience modern comfort and convenience in our spacious Superior Double Room with Sofa, perfect for families or groups of up to 5. Enjoy city views, a private bathroom, flat-screen TV, air conditioning, and a minibar, all in an allergen-free environment.

Standard Twin Room in Novotel Hamburg City Alster

Show 4 photos

Standard, 2 Twin Beds

2 Twin Beds

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Experience the comfort and convenience of our Standard Twin Room, featuring two comfortable twin beds and a private bathroom. Enjoy the stunning city view, modern amenities, and convenient location, making it the perfect choice for a relaxing stay for two adults and one child.

Standard Double Room with Sofa Bed in Novotel Hamburg City Alster

Show 4 photos

Standard, Queen Size, Sofa

1 Sofa Bed

1 Queen Size Bed

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x3

+

More details

Experience a spacious Standard Double Room with a cozy Sofa Bed, perfect for accommodating up to 3 adults and 2 children. Enjoy stunning city views, modern amenities, and a comfortable stay in this smoke-free haven.

Show 7 photos

Superior Suite

1 Double Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Standard Double Room in Novotel Hamburg City Alster

Show 5 photos

Standard Room

1 Queen Size Bed

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Superior Double Room with Sofa in Novotel Hamburg City Alster

Show 5 photos

Superior

1 Sofa Bed

1 Queen Size Bed

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Standard Double Room with Sofa Bed in Novotel Hamburg City Alster

Show 4 photos

Standard, Sofa

1 Sofa Bed

1 Queen Size Bed

270 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Standard, Queen Size

1 Queen Size Bed

x4

+

x3

More details

Experience comfort and relaxation in our Standard Double Room, featuring a spacious 269 sqft area, a city view, a private bathroom, a minibar, a flat-screen TV, air conditioning, and a queen-sized bed perfect for 2 adults and 1 child. Enjoy the convenience of a soundproof room, free toiletries, a refrigerator, and a tea/coffee maker for an unforgettable stay.

Show 6 photos

Family

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Show 6 photos

Standard, Twin

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

x10

+

x6

More details

Standard, 2 Double Beds

2 Double Beds

x4

+

x3

More details

Two Double Beds

Superior, Double, Sofa

1 Double Bed

1 Sofa Bed

+

More details

Guest reviews

8

4,178 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Leslie

8.2

February 2023

Did not like the booking of the breakfast slots we missed 2 morning as we was not aware of the slots. So had to purchase breakfast somewhere else but I have already paid for it.

Happy with everything else

🇺🇸

Joshua

8.2

July 2023

We stayed here for a few nights with our two kids. The room was big enough for all of us and quiet enough. The AC worked well. The hotel is just a few blocks from a Rewe in case you need to pick up some groceries. There are a few restaurants close by as well. Public transportation is close by and only a few stops from the center of town. I had to work a few nights so I went downstairs and their wifi was good. I sat at the bar/restaurant and had some snacks and drinks and the staff was very nice. There are meeting rooms but they all cost extra.

The mini fridge isn’t very good. Location is on the corner of what seems to be two major streets. The hotel is fine enough, just not aesthetically pleasing exterior and location.

🇲🇹

Michael

10

December 2022

Lufthansa has lost our luggage for 2 days after arrival and the whole staff took it upon themselves to support us in any way possible, including trying their best to minimize any costs for us from their side. It was amazing to be surrounded by so many professionals who tried to give their utter best to make us feel comfortable in our most uncomfortable situation as being a 4 head family. Talking about family value: the staff managed time and time again to make our kids laugh and interested in everything they could bring up to distract them from our problems, they loved them all and wanted a hug from everyone before we had to leave, which I think says enough about the honesty they received from the staff. The breakfast was a true pleasure as the staff was apparently in the picture about our situation and communicated with us in a very soothing way, trying to bring us as much comfort as they could, which was an amazing feeling to say the least. My deepest respect to the teams and the management for hiring such amazing people and again: A huge thank you for everything!!! xxx

The fact that we could not stay any longer in this fabulous Hotel.. :( We will always come back when in Hamburg, no other choice would be an option.. :)

🇩🇪

Imalik

8.2

June 2023

Super friendly staff and prime location Beds are very comfortable

No toiletries other than handwash/showergel/shampoo. There was a broschure instead mentioning, "contact front desk if such things are needed" Room had a water cooker and some teabags as well as a fridge. But not a single bottle of water. Air conditioning was there was seemed not functional. Instead just fan/ventilation. PS: Washroom in the room has no lock

🇱🇺

Mari

8.2

July 2021

Very good location and breakfast. Parking available for reasonable extra cost.

We were asked for COVID PRC test or vaccination pasport in our arrival - that was a surprise, as it is not mentionned when booking the hotel. 3 of us had the neccesary document´s, 11 years old didn´t have. After a negotiation they accepted a quick COVID test (it was negative), that we could check in for the night in condition that we do a real PRC test next day. But they didn´t check one single time our ID´s. I found that it is ridiculous to chase a PRC test for 11 year old, and not check at all, if the other certificates are really for the persons, that are presenting them. I mean even for check in our ID´s were not checked.

🇺🇸

Carlos

9.1

September 2022

The location is incredible, a few steps from the Metro lines. The location is close to the lake, very nice to stroll on the margins of the lake. The staff is very helpful, and the facility and rooms were clean.

The location and ease to use public transportation. We did not have breakfast at the place, it was not available that weekend, when we were leaving we saw a lot of people having breakfast, so I infer it was proper.

🇬🇪

Elene

8.2

July 2023

Very clean room. Breakfast -good. Near is Rewe and Edeka supermarkets. And the Ubahn is next to the hotel.

Location.a little bit far from city center ,when you are with children. We have room with city view,and it was noisy.

🇸🇪

Andrea

8.2

November 2022

The hotel is new, located in a calm area but still not too far from city center, amazing breakfast. The staff is great especially I would like to mention Mr. Rajab for being so kind with us securing that the rooms were given before policy time, great person with a gold touch with customers and also to thank Mrs. Mara at the breakfast in the morning super helpful and kind.

Nothing.

🇬🇧

Sharon

10

June 2023

Fantastic helpful staff, very comfortable beds and rooms, great breakfast selection, good bar with very tasty bar food. Brilliant location next to the underground

Breakfast was sometimes very busy but didn’t have to wait long

🇮🇹

Bernardino

8.2

August 2023

Modern (but small) room with a nice bathroom. Excellent location very close to the subway (it is at the exit of the hotel)

Room too small for 4 person. Tea, herbal teas and coffee was not replenished after the first day

Points of Interest Around Novotel Hamburg City Alster

Attractions

St. Peter's Church

1.3mi

Jungfernstieg

1.4mi

HafenCity

1.6mi

St. Nikolai Memorial

1.6mi

Warehouse District (Speicherstadt)

1.6mi

Deichstrasse

1.7mi

Hamburg Dungeon

1.8mi

Speicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)

1.8mi

Warehouse District Museum (Speicherstadtmuseum)

1.9mi

St. Michael's Church (Michaeliskirche)

2mi

Elbphilharmonie

2.1mi

St. Pauli Piers

2.4mi

Panoptikum

2.5mi

Rickmer Rickmers

2.5mi

Grosse Freiheit 36

2.8mi

Restaurants

Novo2

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern

Amenities of Novotel Hamburg City Alster

Restaurant

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Soundproof

Stay rules - Novotel Hamburg City Alster

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Novotel Hamburg City Alster

Can pets stay with guests at Novotel Hamburg City Alster?

Absolutely! You are more than welcome to stay with your furry friend at Novotel Hamburg City Alster. They have a pet-friendly policy in place, allowing pets to stay with their owners. However, please note that there may be additional charges for accommodating your pet.

What's the check-in and check-out schedule at Novotel Hamburg City Alster?

For Novotel Hamburg City Alster, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.

Is there parking at Novotel Hamburg City Alster?

Yes, there is parking available at the Novotel Hamburg City Alster. Guests can park their vehicles on site in the public parking area. It is important to note that parking reservation is not possible, and the price for parking is €24 per day.

How much does a stay at Novotel Hamburg City Alster cost?

A stay at Novotel Hamburg City Alster can begin from a rate of $110. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

Which room categories can I book at Novotel Hamburg City Alster?

The Novotel Hamburg City Alster offers a variety of room types including Quadruple, Twin, Triple, and Double rooms. Smoking is not allowed in any of the rooms. Room sizes are 269 sqft for all room types. The occupancy ranges from 2 adults and 1 child to 3 adults and 2 children. The bed sizes range from 2 Twin beds to 1 Queen size bed.

What is there to do in Novotel Hamburg City Alster?

Guests at Novotel Hamburg City Alster can enjoy a variety of leisure amenities during their stay. They can unwind and relax in the Turkish/Steam Bath and Sauna, which provide a tranquil and rejuvenating experience. For those who want to stay active, the hotel offers a well-equipped Fitness center where guests can engage in their workout routines. Additionally, guests can make use of the hotel's Business center, which is perfect for recreational activities or getting work done.

When it comes to dining options, Novotel Hamburg City Alster features the restaurant Novo2. With a Family Friendly and Modern ambience, guests can enjoy a delightful dining experience. Novo2 offers European cuisine, providing guests with a range of delicious food options.

Overall, guests at the hotel have access to a range of amenities that will allow them to spend their time in a leisurely and enjoyable manner.

Is there an in-house restaurant at Novotel Hamburg City Alster?

Yes, the Novotel Hamburg City Alster does have a restaurant on site called Novo2. This restaurant offers a family-friendly and modern ambiance, serving European cuisine.

Can I use my credit card at Novotel Hamburg City Alster?

Yes, you can use your credit card at Novotel Hamburg City Alster. The hotel accepts Visa, JCB, Diners Club, and American Express. Additionally, cash payments are also accepted.