The staff was really friendly and helpful. The room was clean and comfy. The location was good, near a metro station. The breakfast was fair, it didn't have too many options of sweets or proteins (only boiled eggs and some ham) but it was good for the ones who want to keep the shape while on vacation. The fruit salad and the bread were very good!

Mixed feelings - the rooms have a code to open the door and I had some valuables in the room so I was a bit worried that the code got lost or seen by someone else.

1. Room size 2. Location 3. Staff 4. Comfort in the room 5. Value for Money 6. Breakfast Overall, we enjoyed our stay here. The lady at reception was very smiling and helping. Room was very sized for a family of 2 adults and 1 teenager. Our daughter really liked the room. If coming to hamburg again, we will go with this hotel.

1. Paid Parking - parking should be included in the room rent.

Friendly staff. Easy check-in and check-out. Nearby train station, but within walking distance of the city center. Clean room. Good ventilation. OK breakfast. Good parking garage.

Our room only had 3 electrical outlets. And some of our towels were not clean. Breakfast could be more varied. Coffee and tea were available in the lobby area for a charge.

The hotel seems to be designed for business travellers so it doesn’t try to go out of its way style-wise. It has everything you need - comfortable, clean and quiet rooms, a communal area downstairs, good WiFi and kind staff.

I was not sure if the cafe downstairs served snacks throughout the day, which would have been very helpful for us.

The rooms were small but clean and good. Kim and the other girl (25th August) at the reception were EXCELLENT. Helpful, cheerful and very understanding. The men at the reception need to learn to smile. Good location. Train and bus stations walkable distance.

The rooms could have been a bit bigger. Else? ALL good!!

The location and the ambience of the place was pretty good. Convenient for travel, would really recommend this.

The construction work outside on the main road was a bit of a menace especially during rains. So if you are solo and move around with a trolly, would avoid it if the construction is on.

It is very conveniently located, clean and comfortable. It has everything my husband and I needed during our weekend stay - and they are pet-friendly! Our small doggy loved it too :)

Nothing really - it’s exactly as described and good value for money.

Location was perfect, it was near metro stations and easy to walk. Room were clean.

The code didnt work at the check out day when you leave the room (i was transferring my belongings to the car). There was almost on hour before you need to leave.

It’s good value for money, and the rooms are comfortable, clean and well-equipped

There is nothing much around the location (in terms of restaurants especially). Also the breakfast was quite disappointing.

For the price it's quite good. Reception staff was nice. The bed was comfortable. The desk came with two stools instead of only one. The wifi worked quite well the time we were there, at least I watched a couple of football matches without any interruption. The location is good, it's well connected (in Berliner Tor there are several S-bahn and U-bahn lines and it's only one stop from the main station), but it isn't as chaotic as closer to the main station.

The bathroom had a bit of sewage smell, but at least it kept within the bathroom and it wasn't felt in the bedroom. A few more cushions to be able to sit on the bed would be appreciated. In our last day house service entered 3 times to our room, at 10:00, 11:30 and 11:55 (check out is at 12:00) even when we had not disturb signs; if you don't have enough time to clean the rooms before next guests then change your check-out times.