The location is very convenient, 3 min to a U Bahn station and from there about 4 stations to the center of the city. Also plenty of shops and restaurants around. The hotel itself is modern and was very nicely decorated for Christmas. Beds are comfortable. Breakfast was good and a nice way tot start the day. Staff at the restaurant very nice.

The windows sound isolation is terrible, could hear everything outside and was especially inconvenient when garbage was picked at 5 am in the morning (thankfully it only happened once). The room heating system was not very good, I set it at maximum and the room barely heated for 5 days (lobby was way warmer than our room). Cleaning around bathroom could be better.

Vegan breakfast option was just oats and toppings, cereals, fruit, bread and beans but I was ok with this. Apart from the shower floor the room was really clean and well equiped. I felt really safe as a solo traveller. Staff were very helpful and I could leave my suitcase in a safe room as I was very early to check in. Loved the charging station for phones etc in the lobby

The shower floor was quite dirty and there was some mould in the corners. I was on the east side of the hotel facing the neighbourhood, it wasn’t very noisy only when cars beeped horns or ambulances passed.

I had breakfast once during the stay and thought it to be a great buffet. Lots of good food and choices to make a complete breakfast. The staff was always friendly and ready to help me (or anyone else) in any language. You were awesome and very kind!

I’m not sure if that pertains to AC control, or if there is AC available, but I woke up a couple times drenched with sweat… the room got pretty hot during the night. We opened the windows to combat the heat, which helped a bit. Maybe access to some fans would be of benefit

It’s a perfect option for Hamburg sightseeings. 5-7 minutes walk from the metro station and just 2 stops from the main train station. Hotel itself is quite modern. Standard room was big enough for 2 people, clean and cosy. We asked for the room that faced a courtyard and it was calm enough. Personnel was very friendly and helpful. We arrived 1 hour before the check-in and they kindly provided us with our room, so we could have a rest after our trip. Highly appreciated!

No issues

you can easily access to S-bahn or U-bahn so it's really important on cold days. It takes 16 minutes to reach old town area. We didn't buy a breakfast because we had another plans but it seemed nice to us. the facilities and cleanliness were fine , beds were comfortable. we also stayed this hotel group in Stuttgart too they were similiar and very budget friendly good alternatives for travelers

Perfect location, surprisingly quiet at night, near to 2 subway stations. Tasty and varied breakfast buffet, friendly staff. A lot of restaurants in walking distance. Good room, confortable bed, nice bathroom and shower. Underground spacious parking right across from hotel entrance.

Nothing, it suited our needs for a city trip perfectly.

For my stay, two nights with family, it was perfect. Rooms could be bigger, but for sleeping, changing clothes and bathing it is ok. Personal nice, helpfull. Cleaning ok. Breakfast nice, parking for 10 Euros/night ok. Location close to subway, 5 stops from city center. I highly recomend this hotel.

Do not have any complains.

Room and bathroom spacious enough, boiler with tea and coffee selection, close to different metro lines

Although our room was not direct on the street, it was still possible to hear traffic noise.

The room was very clean, the bed was so comfortable. The location was great, only 10 minutes from the city centre. Close to the U bahn and the S bahn . The waiting area was so nice and clean.

Nothing at all! Everything was perfect!

Staff were lovely and friendly, room and beds were comfortable and clean, very close to U and S Bahn stations.

Only one towel in the bathroom. 2nd day we found spare towels in the wardrobe. Also shower didn't have hot water at some times during the day.