Brand new, clean, and good amount of space in the rooms. The breakfast was very good and the staff was very friendly and accommodating.

Lack of parking and not very warm water in the morning for a shower (the people who took evening showers had plenty of hot water).

We loved the modern, beautiful and practical studio with eye for details. Bed in master was wonderful. Bathroom and separate toilet welcome. Very quite night due to super windows and fine airco. Slidingdoor between masterbed and sleepingcouch. 2TV's and the sleepcouch had 2 real matrasses/beds. Lovely kitchentable and 4 seats. Bakery (sell rolls, bread, melk and butter too) is just 2-3 minutes walk. Parking garage in the building.City tram just 2-3 minutes walk.

The hotel has been opened 2 weeks earlier. Some starter's issues?! Our room cards did not work for hours. In our wonderful equipped kitchen there was partially no power (eg. for the coffemachine). Coffeepads Nespresso you had to buy yourself at the reception. The parking was complicated:We paid 15 Euro but were not sure if we can park again after using the car in the evening.. .a lottery. The breakfast in the lobby is expensive, not special and crowded.

The location was excellent. It's not in the Heidelburg train station, but you pass the Burger King and it's in the opposite direction to the Ibis Hotel, about 2 to 3 minutes to walk there. It's near the bus stops too, so easy access to many routes! We got our swipe cards and you need to keep one in the pod near the light switch for the lighting to work, which seems pretty standard these days in many of these swipe card rooms. I liked the 2 stove hob and microwave in the room, a nice compact kitchenette with cutlery, cups, plates, etc. You can cook up something if you don't want to eat out. Plus you can make a cup of tea as they have free different flavoured tea bags or use the coffee maker. We just wanted a cuppa, so we hung out for a mo. The rooms are new and look and feel new, with a nice wooden flooring vibe. The floor looked clean, not scuffed and no signs of unidentified dark bits or yuck. No sign of carpet or a silly mat - it just doesn't wear well as these floors, so I liked their design choice here too, the room is cleaner without this. The stools surrounding the table were well positioned, so you could sit and eat near the kitchenette or watch the TV. The room smelt fresh too. There are enough surfaces and shelves for you to lay out stuff and enough extra bits and bobs so you could sort yourself out. You're not there for eternity, so in my opinion it's well equipped for the price and styling of the hotel. We had a short stay, so we did not get to experience all the facilities, we were just in and out most of the day and watched a bit of TV and had a comfy sleep at night. The bedding was good, I slept well, Rapunzel would have slept well too! It was quiet, the weather was cold outside - it was the second week in December, but the room was not too cold or hot, just right.

Everything was all good.

It was very close to the main train station. So it was super convenient to go day trips and once you are back to the Hauptbahnhof, you’re almost reached the hotel. The room was clean and the idea of having a kitchenette is really nice so it was easy bringing food from the supermarket and prepare it on your own. The location was super quiet despite the closeness to the Hauptbahnhof.

I stayed for 7 nights and they didn’t clean the rooms ( changing bedsheets, changing towels , etc) unless you’re staying 8 nights or more. It was not a big deal but stying 7 nights is long enough to get the room cleaned at least once in my stay.

Location is good , close to the bus station

Poor air condition

Facilities are truly great. Well equipped kitchen. Spacious bathroom. Comfortable beds. Great location next to the train station as well as several places to pick up food on the go or to bring to the room. We didn't take the breakfast buffet option but from what we saw it looked fresh and diversified. Would definitely recommend and come back here on our next trip to Heidelberg.

Our room had a door to the adjoining room. Unfortunately, the soundproofing was not optimal and we could hear a little too well our neighbors through it (or the cleaning person the next day when they were cleaning in the afternoon). For longer stays, a dresser for clothes would be useful. Otherwise, there are only a few hangers in the closet and not even a luggage holder - so your luggage has to stay open on the floor.

Spacious, easy to locate from station and it's proximity to it for an early start. Very quiet despite overlooking railway, although our room had an adjoining room which we did not realise and this was occupied by family with crying baby. A shout out should be given to the night porter who was so very friendly when we had a very early checkout (this member of staff was in stark contrast to the man who greeted us on arrival see below).

On arrival man who greeted us was not the most welcoming, in fact quite miserable no effort to welcome us etc not a great ambassador for this superb hotel. No instructions in room as to how to operate the hob, we were told that instructions had been ordered but had not yet arrived. This could easily be sorted in a simple text message to guests outlining instructions. Only 2 coffee pods given and 1 for hot chocolate - we stayed 4 nights so would have been nice to have had more provided. We bought ours at Aldi (€3.80 for 20)much cheaper than buying the hotels (€12!!)Perhaps a coffee press could be available for those guests who enjoy pressed coffee without unnecessary packaging when using pods?

A good new place, everything was nice as it was brand new but as all the new things, they don't work properly from the start. Good location, the staff was ok communicating but my problem was not solved in the end. Overall it was ok

I had a problem with the dishwasher from the very beginning which also flooded my kitchen and although I informed the reception several times nothing happened until I left, and I stayed there 1 week. Also, as additional piece of information useful for other, the apartment has no interior doors, in case planing a stay there.

Ver close to the train station. Windows are soundproof. Well-equipped kitchen. The beds are really comfortable. Large fridge so you can cook and keep the food. Very nice lobby. Toilet and bathroom is well-designed.

It was better if the floor could be cleaner. After taking shower, there was so much vapor inside the room for an hour but it is fine after that. The trash basket had no plastic bag but I went to lobby and the nice guy there gave me one. I could not turn on the dish washer because there was no powder or tabs to use.

It was a very new and has a lot of nice things in this hotel: comfortable room with sound proofing, big common kitchen area, gym, nice decoration, etc. We liked the aparthotel due to the place, located very close to the Heidelberg main train station and just 5 min way by tram from the old city center (Bismarckplatz).

The apartment should be cleaned and the bed covers/towels should be changed at least once in two days.