I loved that the rooms are already renovated! (please update photos on booking.com so people see how great is the new design!) Staff was very understanding and patient while I was choosing the room that I like most. They also were ready to provide more coffee (I was at Executive queen room with minibar and coffee machine included) The room was really quiet and I loved the design, bathroom, furniture and how soft were the blankets. Breakfast was also amazing in choice and quality of food offered! Thank you very much it was an amazing stay for me.

Executive rooms are all on 5th floor and they all have green wall. I liked the design with grey wall as in rooms on 4th floor (Standard) more - but I couldn't move there including the coffee machine (as it's only for Executive rooms). That was a bit sad but I chose to stay anyway in my Executive room with green wall and it was fine after all ;) Free Wifi was quite slow, not like in other hotels I stopped in.

For city travel I often book Novotel as I have never been disappointed in the last 20+ years. The same here. Hotel room newly renovated and very nicely done. Breakfast very good standard for Novotel chain, while I have seen better as well. Employees very friendly and attentive, also standard for Novotel. In summary I can highly recommend this hotel. The hotel is very close to a metro station (estimate 100m from Hotel entrance) with only 2 stops to city center. So that access to the city center or any other part is really easy from here.

If at all I would have something negative to say it would be about the restaurant, which in my opinion was behind Novotel standards I experienced in other hotels, including service. But this is complaining at high level, do not understand that the restaurant was bad or even "only" not good, just not as good as I am used in this hotel chain.

We chose this hotel for a weekend getaway in Karlsruhe because of its location, mainly, since it seemed near everything we wanted to visit but not right in the middle of the city centre's potential noise. We were happy with our choice, since it was indeed just a few minutes away from the Schlossgarten and even closer to the zoo (don't go all the way around looking for its entrance, there's the North Entrance just to the left and behind the hotel, when facing it). We wanted to park at the hotel, but we couldn't find the parking lot when we arrived at Karlsruhe because we put the hotel's name on Google Maps for navigation and we think it may be easier to choose the Congress Center parking lot on your GPS. We ended up parking elsewhere, but that was ok. Our room was clean and modern, and the breakfast buffet very good. The staff was also very friendly and could help us, even if we don't master German (we speak a little, bit we're more comfortable speaking in English). Highly recommended if you're visiting Karlsruhe!

If your visiting by car, it's best to choose the Congress Center parking lot as the GPS/Google Maps' destination, otherwise you'll feel a bit lost trying to find the hotel's parking. Also, I think a bottle of water should be offered to their guests.

the room is new and very clean and comfortable breakfast is tasty with a big variety of selections

I asked for full bed or king bed but I got a room with 2 separate beds but they were pushed together no conditioner shampoo is available the closet in the room is open design style

The excelent renovated room and location. Excelent beakfast. Very heplful and charming receptionist

The air condition was nat really cooling and the window can be opened to a small slot, so the room was most of the time warm.

Newly refurbished and good location. Was working on the area and change to this hotel last minute. Amazing newly refurbished room with modern twist.

No iron in room. Had an ironing room which was in ten basement. Very strange set up..

The room was big, modern and really clean. It seems to be a recently renovated room. Bed was super comfortable. Pillows are soft. Spacious, pretty shower. Bathroom with big mirror and nice decoration. Quiet room. I really enjoyed my stay here!

We ordered a cot for our baby and when we entered the room we also found a changing pad and diaper pail - perfect. When checking in we got a smal stuffed animal for our baby too. Breakfast was simply awesome. Zoo and mall in direct neighborhood.

Prices for the underground car park avoid it by going there with public trsnsport and leave your car at home (if possible).

Renovated room was very nice. Breakfast Buffet was very good,.

The pillows are very poor. Would expect a far better quality in a newly renovated hotel. They felt as they were 20 years old. They definitely need to be changed.

The room was Very smart clean and modern and definitely Very Comfortable. Great central location. Is value for money and simply great place to stay.

No complaints as it was all good.