Excellent location, clean and comfortable room, friendly and helpful staff. Breakfast was also great.

Good location in the centre of Köln, around 10 minutes from the central station on foot. Spacious and comfortable ensuite room.

There was some confusion at check in where they tried to tell me I didn't have breakfast included - quickly resolved but shouldn't have happened. Luggage room was not staff operated, they just handed you the key to go to a cupboard on another floor, and it had been left open (presumably by another guest) when I returned to pick up my bag. Beware the Köln city tax is quite steep 5%, and whilst it is included in the booking.com information it is not included in the headline price.

Good large room, adequate bathroom. The staff was friendly and helpful. The breakfast was adequate - kinda light on options, but whatever was available was good. There was even a vending machine for beer for a late-night craving.

Sometimes there was smell in the room from the Chinese restaurant downstairs, and there is large-scale construction going next door. Both of which are not the hotel's fault, just something to be prepared for.

The location was superb for us, near to both the cathedral and to the Römisch-Germanisches Museum now temporarily at the Belgisches Haus. It was also a great value. We did not get breakfast but that was fine since there are many places for that within walking distance. Staff was friendly, helpful and bilingual (German-English). The bathrooms were very well designed.

Anything that would have been better would probably have made the stay more expensive so I am fine with the way it was. Maybe add a coffee machine somewhere?

+ Spacious room and bathroom. + Great location in the city center. + Helpful staff. + Comfortable bed. + Fan in the room. + We could leave the luggage at the reception after check-out.

- Relatively high price due to events in the city during the weekend when we visited. - Upon arrival our room strongly smelled of cigarettes BUT the staff promptly solved the situation and gave us another room for the first night. We had to return to the original room for the second night but the cleaning staff did a great job getting rid of the smell. - Missing shampoo / shower gel in the shower (empty dispenser).

close to shops, buses, trams, and trains, the room was larger than i thought it would be, bathroom on the small size but all very clean,and cleaned every day, the staff were all friendly and helpful Enjoyed staying here

The breakfast buffet was OK, not too much choice. I'm not sure if that's because we didn't go early,

No frills hotel. Basic needs all met. Friendly and helpful staff. Great location. 10 mins walk to anywhere important. Next door to Chinese buffet restaurant. Great for solo traveller. I would stay here again.

Currently building work happening outside so can be noisy. To be fair, I should have asked staff to help with heater, because room was either too hot or too cold, with no in between.

Quiet and clean accommodation. Friendly and helpful staff. Very good buffet breakfast. Central location and within walking distance of Hauptbahnhof/central station

Our room was of modest size with limited view; but fine for a short visit. The hotel is situated in a quiet and relatively dark side street with little activity at night.

The hotel is in the city center. Location is perfect. The hotel staff was very helpful. The room was great. I have reserved a triple room and it was big enough. really comfortable and clean. We are going to stay at this next time again

The room was spacious and very clean. The WiFi worked fine. The breakfast was quite good, it included scrambled eggs, several kinds of cheese and other protein options. As I am on a ketogenic diet, it was important to me. The best thing about the Opera Hotel is its location. Many shopping locations and sightseeing were in close proximity. The main rail station is just a nine min walk away.

The staff could be a bit more friendly and occasionally smile. Everything else was fine.