the room was clean and the maids were very helpful. The reception staff are also friendly and happy to assist

The room we stayed in was facing the beach and had lovely panoramic views of the ocean. It had air conditioning, a small TV, single sofa bed and a mezzanine with the bed upstairs and a separate bathroom and a balcony. The bed was a king size and really comfortable - we slept so well! The room had plenty of hanging space, a safe and was cleaned daily and the bed made. The breakfast was delicious! There is a wide range of food including bacon, sausages, eggs, cold meats, vegetables, yogurt, fruit, honey, toast, cereals, nuts, spreads etc etc! Coffee machine was nice too. The staff were lovely and friendly. Yes it’s on a busy road so i’d recommend the sea view room, but I think the road view would be fine, with earplugs if you’re a light sleeper. The windows are sound deadening and we had the air con on all night so that’s all we could hear alongside the ocean of course! The hotel beach is nice and there’s plenty of sun beds, and option to buy lunch/snacks from the bar. Overall we had a great stay and would definitely return and recommend the hotel.

The water temperature of the shower seemed to fluctuate and was either burning hot or freezing cold, only finding the right temperature for a few minutes! The towels smelled a bit of smoke, possibly because of where they’re dried? The orange and mixed fruit juice at breakfast wasn’t very nice and fresh would be better. Overall these are minor.

I started my 7 day holiday at this hotel and I have to say for the 2 nights I stayed, I didn't want to leave and it was my favourite. The staff upgraded our room so we were facing the beach. We arrived at 3am and the receptionist that checked us in was so lovely. The staff had provided me with complimentary Prosecco, so once I checked into the room, I took my flash light outside, realised how close to the beach I was and enjoyed my Prosecco literally on the beachfront before heading to bed. The next day the receptionist was warm and made us feel so welcome (sorry I don't remember all of the staff names). She helped my partner organise a bouquet of flowers to be sent to the hotel for my birthday the following morning and then insisted on paying for them. I have never been to a hotel with staff who are so hospitable and I honestly wish I just stayed there for my whole trip but I will definitely be going back. The location is such a sweet spot as its walking distance to the old town and the bus station is also just before the old town which made getting around easier. Something else I felt so lucky to be literally next door to, was the 7 Thalasses restaurant. We didn't realise how close this restaurant was and found it as a recommendation on trip advisor. We were also treated with warmth here and the staff were very generous with more complimentary gifts.

The breakfast buffet had such a vast variety however it didn't taste as fresh as we'd hoped and I was a little bit disappointed with the cooked food as it was quite oily. The restaurant was also quite close to our room so the first morning we were disturbed with forks, knives, guests and doors. However we realised if we open our bedroom back door, the ocean waves drowned this sound the second morning.

First of all, we booked this Hotel very spontaneously (2 hours in advance) because our originally planned Hotel was terrible and we needed an alternate. Upon arriving at Petradi Hotel we were welcomed by a very friendly staff at the reception, who showed us our room. The assigned room met all the booked criteria but after asking for an alternate room the hotel manager himself offered us an even better room with direct view over the beach. And afterwards he was also very helpful with giving us his personal tips on what beaches to visit in the nearby region. The receptionist was also so kind and friendly - overall the staff of the hotel is superb and very service minded!

The breakfast buffet didnt quite meet our taste, but that wasnt a big problem. Also the hotel has no own parking lot unfortunately.

It was a really comfortable stay. The breakfast was really good, the room has a beautiful view of the beach and the pool was nice with comfortable places to be in and good views. They has parking to park our car. In overall, they give us good service in our stay and we were really happy. Also, it has a nice restaurant named "Cavo" near to the hotel and by car, it's near to the port.

They were remodeling so the bathroom was really small and it was like an oven due to the heat.

Location is good, apart from that, staff is so so so good. They are so nice smiley people. There were some little problems. But with this lovely smiles gestures everything seems perfect. Hotel was very cute as well. We were so happy staying here I highly recommend to stay! It was our best stay in Crete.

Without car it will be a bit hard to reach to the town.

Lovely hotel with private beach! Breakfast was great, swimming pool also and we loved it!

Family room is too small for big family as ours but anyway I think that hotel is great value for money and I would choose it again! Restaurant is in the basement but you can have breakfast outside with a beach view and we did it every morning! No private parking but there is a free one near (5 min walk)

Beautiful hotel and the sea views. Nicely furnished

We would have liked to have the sink in the main bathroom rather then the room. Also a separate mirror in the bathrooms would have been nice. Tv had no English channels so maybe upgrading it would be good.

The pool was amazing and relaxing and the breakfast was great. The staff was really helpful and friendly.

The cleaning could have been better (we found hair on the pillows) The bath had a weird smell. And there was no soundproof rooms, we could hear the guests next to us in the middle of the night walking and it was like it was in our room.

Receptionist, Konstantina, was outstanding. So was Manager. Cleanliness of rooms and general cleanliness was outstanding. Breakfast excellent. Rooms comfortable. Lovely pool. Good pool-side menu and service. Beach right there.