The staff was so welcoming! Unfortunately, we arrived on Palm Sunday and during Semana Santa when so many of the streets were blocked off. Monica was so wonderful in trying to help us get everything sorted. Oscar was also so lovely and friendly. The hotel is in a centrally located part of Antigua, within walking distance to many of the main city attractions. The hotel itself is charming and beautifully designed where you feel as though you're entering your own little city oasis. There's also a beautiful little rooftop deck where you see Volcan Agua on a clear day. The included breakfast was great and provided a menu with a fair variety of options to choose from.

Nothing. It was great.

this property is absolutely stunning!!! All the plants and the high vaulted ceilings, beds were so comfy - it really was amazing. every inch of the place was spotless and clean. Oscar was so so helpful to my friend and I and they held our bags for us behind the front desk while our room was being prepared as well as before our shuttle to our next destination. breakfast was included and that was also good - coffee was amazing! the rooms were so unique and there’s a nightly turn down service. this was such a cute boutique hotel I would love to come back here!

There was nothing we didn’t like - only that we could only stay one night! Will def stay longer next time :)

The staff were extremely friendly and accommodating, and very helpful in arranging transportation for things. The interior courtyard, decor, and upper terrace make for a really nice experience. There are multiple sitting areas around the courtyard, all of which are comfortable. The location is great, as it is one block from the main square, a block or so from something of a restaurant row for the evenings. The breakfast was very good, and the coffee was made available on request. There is a nice little bar. All-in-all, it was a perfect place from which to explore Antigua.

We had two separate stays in two different rooms. The first room (#4) was a bit more comfortable than the second (#2). While they were both quiet when closed up, but that made them a little hot. If you opened the windows for air, there was street noise. If that is a concern, one of the interior rooms (#5 on up) would be better.

What a beautiful quaint boutique hotel. You feel like you are in Spain or Italy. Best location ever, half a block to cathedral and town center plaza, multiple restaurants and bars to walk to. Luscious courtyard and roof top with multiple comfortable, shade seating areas. Our king size room was absolutely stunning, very large comfortable bed, lockable safe, English TV, drinking water in room, super dark and quite at night. The bathroom has everything you need, shampoo, conditioner, lotion, hairdryer. They changed towels and cleaned room every day. You do not need AC and every room has an adjustable attic fan inlet. The included breakfast was very good with multiple choices, they even where able to accommodate a dairy free selection, bonus! Everyone at the hotel speaks English and is very nice and accommodating. They gave us a map of Antigua and marked historic sites and restaurant/bar locations. We would definitely stay there again and highly recommend this hotel

We loved everything about it.

I liked the garden and the view from the roof. Great communicating.Beds we're comfortable. Overall an ok place to stay for a couple of nights I was somewhat disappointed with the room size,the decorum and the ring in the toilet.(a,little bleach may have helped that). Very safe and secure.

Ring in the toilet the decorum in the superior bedroom was sort of dull.The sttaff was courteous but not very warm or friendly. Not far from the center so very noisy in the evenings. Breakfast the typical one was ok,not very flavorful and the smash black beans a little too runny.

The location was great, located very centrally which made it easy to walk around and explore Antigua. We also experienced such great customer service with the staff - Rudy helped us in arranging our transportation to our next city and really went above and beyond in helping us meet our needs.

We arrived in the morning and wanted to check in early after taking a redeye flight, and were not able to even though it seemed like the room was available.

Breakfast was great, pretty standard Guatemalan breakfast with coffee but with an excellent view of the wonderful lobby garden.

Wouldn’t change much! Walls were a little thing and were able to hear some neighbors. Housekeeping was a little confusing as well, there are no do not disturb placards so it seems to be only on request.

The property is a beautiful colonial mansion with a gorgeous garden in the courtyard that is well kept. the staff and the property manager Ruby are very accommodating, friendly and ready to make your stay as comfortable as possible. The room was clean and we were lucky to stay in a room with AC that made all the difference. The location was perfect for us, so central, so we could come and go easily.

Nothing much we didn't like, everything was to our satisfaction.

The location was amazing, just off of the main square. The hotel itself is very attractive and the staff were very helpful.

Room was a bit small, but it was nicely decorated,

Very nice small hotel in the middle of Antigua. Staff was very nice and helpful at all times. Breakfast was good, but not great. I would definitely stay at the property again when visiting Antigua.

Nothing I can think of right now