the garden was lovely, location is perfect!, rooms are beautiful.

we had breakfast included and when the person helping us offered us juices without telling us that there was an extra charge, once we finished our breakfast we moved to our room, and then he came with an invoice we where surprised when he never gave us the heads up of the extra charge for the juices, was not the money but the not communication upfront.

The room was large and spacious, the bed was fairly comfortable and the restaurant staff were super kind.

The rooms were expensive and then they overcharged us and we had to spend time trying to get the difference back (we eventually did). The linens had some stains and the tub had trouble draining. Also, there was no A/C and the fan they provided was so loud, we slept through our alarm because we couldn’t hear it over the fan. Just small things here and there. Nothing huge.

- Friendly staff - Nice facilities - Cozy environment - Super close to Antigua's central square - Lots of restaurants nearby - Room was clean and tidy - No weird smells (I've had bad experience with humid walls at other places)

Our bathroom had a bathtub which was very nice. However, turning bathtub lights on would also turn on bathroom extractor fan which was quite noisy. So, it was a little difficult to relax in the bathtub while listening to the rumbling of the extractor fan. Bathtub area was quite dark too so turning off the lights was not an option either.

Perfect location, excellent facilities, great breakfast, and Nicholas. Nicholas seemed to be there to help at any hour of the day or night. Even with the language barrier, he took the time to learn our names and do everything he could to make our stay enjoyable and comfortable. He definitely went above and beyond in everything he did for us.

I'm sure I could come up with something if I wanted to be nit-picky, but it would just be petty stuff, so not noteworthy at all.

Quiet, peaceful, sophisticated oasis one block from the bustle of Central Park. I loved this place! Mission style decor - terracotta floors, crisp white sheets, very clean. (Special thanks to Joseline for her friendliness and help during our stay) Unlike nearby hotels, the onsite restaurant caters almost exclusively to guests and closes at 4pm, which contributes to the tranquil, private feel of the property. The glory of Los Olivos is the profusion of beautiful plants and gardens throughout! Most guests are 30-50 year old Latin Americans and North Americans. Possibly not best for young children or travelers hoping to meet new friends or party at their hotel. Some rooms have interior stairs with bathroom downstairs and beds in an upstairs loft. If you don't want stairs pay attention to the room photos when you select and add that request in your comment to the hotel when you book. I highly recommend Los Olivos - booked 2 nights and extended to 5 nights!

The location is less than a black from the Plaza. The decor is very artistic and sort of historic like Antigua itself. The courtyard is absolutely beautiful with colorful plants and flowers; I had breakfast there every morning. The desk clerk, I think his name was Rudi, was very helpful and professional. The rooms were very clean. Jocelyn was the name of the housekeeper and she was dedicated to make me happy about the cleanliness of my room. The free breakfast was great, with lots of choices. And by the way the hotel is also very quiet and peaceful.

I can't think of anything really. I stay at Los Olivos a few times a year and really enjoy it.

Loved how close it was to the main Plaza. The staff was super friendly and the location is gorgeous. The rooms however did not have AC, but it was not required for the time we were there.

They should have more breakfast options in the menu.

Beautiful boutique hotel in an incredible location. Steps away from the main square and tons of restaurants. The hotel grounds were stunning with gorgeous courtyards and a rooftop patio with a view of several volcanos! You can even see fuego errupting in the distance on a clear day. The free breakfast was also very lovely and they packed us a “to go” breakfast on the day of our volcano trek since we had to leave very early. We also arranged airport transfer through the hotel which was prompt for pickup and good communication. Would definitely stay here again !

Hotel is located close to the city center, surronded by lots of cafes and restaurants. Amazing people working at the hotel always ready to help and always with smiling faces:). Room was clean and comfy. Nice patio in front of the room.

The bedroom was good, a very colonial place. The location is near central park. So comfortable. The customer service is good.

The location doesn't have a park inside. You have to pay 10$. I think the property should have paid the parking as a part of the whole price.