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+1-833-728-2041626 reviews
3a. Avenida Norte #9, Antigua Guatemala, Guatemala
Reservations:
+1-833-728-2041626 reviews
1/32
Spa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Air conditioning
Bar
Sun deck
Welcome to El Carmen Hotel, located in the charming city of Antigua Guatemala. This hotel is a traveler's dream, offering a convenient location only 0.3mi from the city center. With 626 reviews to its name, El Carmen Hotel is a highly recommended choice for your stay.
With prices starting from $100, El Carmen Hotel offers a range of amenities to make your stay comfortable and enjoyable. Start your day with a delicious breakfast, included with your stay. Relax and rejuvenate with spa and wellness packages or take advantage of the free Wi-Fi to stay connected. The hotel also offers a range of services including 24-hour front desk, room service, and a bar and restaurant on-site. Plus, with its pet-friendly policy, you can even bring your furry friend along for the adventure.
Rest assured knowing that El Carmen Hotel has your comfort in mind with air-conditioned non-smoking rooms. Take in the beautiful surroundings on the sun deck or terrace, or explore the garden. Additionally, the hotel offers convenient amenities such as free toiletries and a private bathroom in each room. Whether you're traveling solo or with a group, El Carmen Hotel caters to all your needs, making it the perfect choice for a memorable stay in Antigua Guatemala.
At El Carmen Hotel, we understand that your furry friends are part of the family, which is why we have a pet-friendly policy. You can bring your beloved pets along for the adventure and explore the beautiful city of Antigua Guatemala together. Please note that charges may apply, and pets are allowed on request. So, don't hesitate to reach out to our friendly staff for more information.
When it comes to dining, you don't have to go far to indulge in delicious local and Latin American cuisine. El Carmen Hotel boasts two on-site restaurants that are sure to tantalize your taste buds. Our main restaurant offers a delightful selection of local and Latin American dishes, prepared with fresh ingredients to ensure a memorable culinary experience. For a quick pick-me-up, head to El Carmen Coffee Shop, where you can savor aromatic Guatemalan coffee and tasty treats that will keep you energized throughout the day.
At El Carmen Hotel, we strive to provide you with a convenient and hassle-free stay. That's why we offer a variety of payment options to suit your needs. Whether you prefer to pay with cash or use your credit card, we accept Visa, American Express, Diners Club, Discover, Mastercard, and JCB. So, you can rest easy knowing that your preferred payment method is available.
Choose from our range of comfortable and cozy rooms to find the perfect accommodation for your stay. From our spacious Standard Triple Room, accommodating up to four adults, to our cozy Queen Room with a comfortable queen-sized bed, we have options to cater to your specific needs. And with amenities such as free toiletries and private bathrooms in each room, we ensure that your comfort is a top priority. So, whether you're traveling solo, as a couple, or with a group of friends, El Carmen Hotel has the perfect room for you to make your stay in Antigua Guatemala unforgettable.
Closest airports
La Aurora International Airport
13.8miSpa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Air conditioning
Bar
Sun deck
Massage
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Garden
Free toiletries
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Family, 2 Bedroom
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Standard, Twin
1 Twin Bed
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Family
1 King Size Bed
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Luxury, Triple
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Standard, Single
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8.4
626 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Amanda
8.2
June 2023
The breakfast options were really delicious and is included with the stay. They also serve hot tea and orange juice. The rooftop was also a really nice space and the view was amazinggg. Margs were less than $5 and you cannot beat that. The front desk was really helpful and patient as we were working with Google translate mostly but they helped a lot with setting up our ride to the airport. All staff was super friendly and responsive. 8/10 would recommend!!
The rooms were a little outdated and I wish it had more natural lighting but the actual bathroom was pretty modern. The towels made me cringe a little because they didn't look the cleanest but it was doable for a 2 night stay. I always bring my own face towels/loofah. One of my friends asked hotel staff to get her bag from the room and bring it down, they failed to do so resulting in her leaving her bag and having to come back as she was headed to the airport. But thank God she didn't miss her flight. Just make sure you check that you have everything before leaving.
Sally
10
April 2023
When we arrived we asked if we could extend our stay 2 days and the staff made that happen seamlessly. The rooms were exceedingly clean and the beds were very comfortable. The rooftop cafe was lovely and you cannot beat the central location and price. The air conditioning in the room was great and the bathroom and shower area exceeded my expectations. I would absolutely stay here again if I come back to Antigua.
About the only thing I would have liked was a dimmer light for near the beds so that I could disturb my traveling companion less when she wished to to go sleep and I still wanted to read for a bit.
Richard
10
February 2023
This is an amazing hotel and I will definitely stay here again. The room was very comfortable, had an air conditioner and nice size bathroom. The rooftop restaurant is simply incredible. The views from there are spectacular whether in the morning for breakfast or evening for dinner, the food was delicious, and service excellent. The hotel is also located right in Antigua so there are many other dining options nearby and it's a great starting point for activities in the area. I arrived after midnight due to the timing of my flight (Guatemala City Airport is about 45 min away from Antigua) and there was someone there to greet me, check me in and show me to my room.
There is very little that I would suggest that needs improvement, but if I had to pick one thing, I'd say the shower hot water could be a little better.
T
8.2
June 2022
Fantastic location in center of town. Courtyard beautiful. Nice rooftop terrace. Modern bathroom (but still with Antigua plumbing). Wifi worked well. Friendly staff but mostly only Spanish speaking so I used google translate
Room was not what I saw in images. Moved to larger room but still old dingy and sparse with one chair. Noise from courtyard is too loud. Windows to the courtyard. Some are newer with screens some are not. What pissed me off was the maid opened some little side vent which let mosquitos in. Bed was hard.
Gayle
10
August 2023
The included breakfast was phenomenal! The staff was friendly and helpful. I have never had such comfortable bed, bedding and pillows. I would have taken it home if possible! The room was large, clean and up to date! We will definitely be back!
A little noisy in the morning but nothing that would keep me from booking again.
Carla
8.2
October 2022
Property overall was very quaint and terrace had great views. Breakfast was awesome and staff were very friendly. Location was perfect as it’s right in the middle of the town
the room we stayed in was very small, and wished there was more space to move around. Also, some rooms had a very musty/mold odor. if you stay in the first floor, you might be exposed to a lot of noise from outside and other guests/lobby.
Jeffrey
8.2
January 2023
Size of room and bathroom were adequate, location is hard to beat, breakfast was tasty, staff was super friendly.
Bathroom grout was a bit moldy. Some of the rooms' shower and sink drains (202 where my friend stayed) need cleaned out as the water was draining poorly. First floor rooms can be a bit noisy as many chatty guests hang out downstairs and the windows aren't very soundproof.
Julie718
9.1
February 2022
We stayed for 5 days/4 nights in the Standard Triple Room (room 207). The room had 3 large beds but was not spacious enough for 3 people. Although the double closets were huge with built-in shelves I would've preferred a dresser. The TV was awkwardly placed on the top of the closet close the ceiling. All stations were in Spanish. There's no safe box in the room. The bathroom appeared renovated and had hot water but there was a problem with the water runoff not going to the drain as designed. There was also no barrier keeping the water within the shower area. It went all over the bathroom floor. At one point I thought it would leak into the living space. There was nothing to block the water to stay in the shower area. All outlets are behind behind the bed so you have to move the bed to charge your devices. The window is held closed by a single latch. The beds and pillows were very comfortable. The AC was kinda noisy but worked fine. Face towels and body towels with toiletries were provided but no washcloth. The hotel is small, clean and fairly quiet. There's no refrigerator, coffee maker or microwave. There's a lovely courtyard where you can eat your takeout meal or work on your computer. The rooftop is also open for breakfast and drinks in the evening. There's beautiful views of the sunset and volcanoes all around. For the price and convenience, I'd definitely stay here again. I was able to walk everywhere and I felt very safe.
Luby
9.1
August 2022
We had a wonderful stay here. Really good value for money. The staff were superb and wonderful, the room was cleaned every day with fresh towels and the breakfasts were amazing. They even packed a breakfast for us on our last day.
The last night wasn’t great. Our room was near the staircase and we were woken up by some noisy guests and a very loud noise coming from the staircase which sounded like a tumble dryer.
Diakisha
10
July 2022
The food/smoothies were amazing! We absolutely loved the rooftop that was a plus. They also set us up with a shuttle service to Panajachel for $20usd per person which was convenient. The location is prime and very close to a lot of restaurants! Overall great stay and felt safe
Attractions
Jade Factory and Museum (Jade Maya)
0miLas Capuchinas (Convento de Las Capuchinas)
0.1miPalace of the Captains General (Palacio de los Capitanes Generales)
0.2miSanta Catalina Arch (Arco de Santa Catalina)
0.2miCasa Santo Domingo (Monasterio de Santo Domingo)
0.3miChurch of San Francisco (Iglesia de San Francisco)
0.3miAntigua City Hall (Palacio del Ayuntamiento)
0.4miCerro de la Cruz (Hill of the Cross)
0.4miMetropolitan Cathedral (Catedral Metropolitana)
12.8miNational Palace
13.6miPacaya Volcano
14.3miPlaza de la Constitución (Parque Central)
15.8miIglesia de Santo Domingo
16miRelief Map (Mapa en Relieve)
16.5miIximché
21.5miAttractions
Jade Factory and Museum (Jade Maya)
0miLas Capuchinas (Convento de Las Capuchinas)
0.1miPalace of the Captains General (Palacio de los Capitanes Generales)
0.2miSanta Catalina Arch (Arco de Santa Catalina)
0.2miCasa Santo Domingo (Monasterio de Santo Domingo)
0.3miChurch of San Francisco (Iglesia de San Francisco)
0.3miAntigua City Hall (Palacio del Ayuntamiento)
0.4miCerro de la Cruz (Hill of the Cross)
0.4miMetropolitan Cathedral (Catedral Metropolitana)
12.8miNational Palace
13.6miPacaya Volcano
14.3miPlaza de la Constitución (Parque Central)
15.8miIglesia de Santo Domingo
16miRelief Map (Mapa en Relieve)
16.5miIximché
21.5miAirports
La Aurora International Airport
13.8miCuisines
El Carmen Coffee Shop
Cuisines
Spa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Air conditioning
Bar
Sun deck
Massage
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Garden
Free toiletries
Accessibility
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Cooking class
Tour or class about local culture
Walking tours
Bathroom
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Restaurant
Vending machine (drinks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beauty services
Body scrub
Body treatments
Couples' massage
Facial treatments
Foot massage
Full-body massage
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Spa/Wellness packages
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available at a location nearby (reservation is needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 10 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Extra bed upon request
$20 per child per day
2+ years
Extra bed upon request
$20 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
Visa,
Diners Club,
American Express,
JCB,
Discover,
Cash only
This property accepts cash.
Does El Carmen Hotel allow guests to stay with pets?
Yes, you can stay with your pet at El Carmen Hotel. They allow pets on request, although there may be charges that apply.
What are the check-in and check-out times at El Carmen Hotel?
Guests at El Carmen Hotel can check in starting from 03:00 PM and need to check out by 12:00 PM.
Is there parking available at El Carmen Hotel?
Yes, parking is available at El Carmen Hotel. The hotel offers free public parking, located at a nearby location. However, it is important to note that a parking reservation is required in advance.
How much does a stay at El Carmen Hotel cost?
Accommodations at El Carmen Hotel can start from $100. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
Which room categories can I book at El Carmen Hotel?
The El Carmen Hotel offers a variety of room types, including Standard Triple Rooms with three double beds and a room size of 237 sqft, Standard Twin Rooms with two double beds and a room size of 161 sqft, Deluxe King Rooms with a King size bed and a room size of 151 sqft, and Queen Rooms with a Queen size bed and a room size of 129 sqft. All rooms do not allow smoking and accommodate a maximum of 2 adults and no children.
What activities does El Carmen Hotel offer?
At El Carmen Hotel, guests have a variety of leisure amenities to enjoy during their stay. They can relax and rejuvenate with spa and wellness packages, indulging in services like full-body massage, couples' massage, and facial treatments. For those who prefer outdoor relaxation, the hotel offers a sun deck where guests can soak up the sun and enjoy the beautiful views.
In terms of dining options, guests can savor the flavors of local and Latin American cuisines at the on-site restaurants. The hotel features a restaurant that offers a range of delicious dishes, showcasing the local flavors. Additionally, there is the El Carmen Coffee Shop where guests can enjoy a cup of coffee or light snacks.
Whether guests are looking for relaxation, indulgence, or a culinary experience, El Carmen Hotel has something for everyone to enjoy during their stay.
Does El Carmen Hotel have on-site restaurants?
Yes, there are hotel restaurants available on site at El Carmen Hotel. The main restaurant offers local and LatinAmerican cuisines, and there is also an El Carmen Coffee Shop that serves the same cuisines.
Which payment methods are supported by El Carmen Hotel?
El Carmen Hotel accepts cash as a payment method along with Visa, American Express, Diners Club, Discover, Mastercard, and JCB.
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