They were really friendly and kind. We arrived super spontaneously after our flight got cancelled. We received a warm welcome and extra sheets (for a small fee) bc we had a 3.5 yo sleeping in our room. The two rooms we had were reasonably clean and spacious enough for an overnight stay. The food was good and the very fresh juices amazing! Definitely recommended for tired travelers that just need a room to relax

Although it looks close to the airport it took a good 20 minute to get there by taxi. We didn’t go anywhere outside of the hotel, so not sure if there was anything to do or how the area is.

I have been staying often in this hotel since before the pandemic and the location fits my purpose. Upon arrival I had an issue with the airport pick but this was resolved swiftly by Ivan in a professional manner. Also during my stay there was an issue with my room of which Ivan dealt with it without fuss. Ivan who is in charge of the front desk is an attentive member of staff and the only one who speaks English very well. I mentioned this because Ivan is very accomodating, he is an asset to this hotel and made my stay a pleasane one.

The breakfast finishes too early for me at 9.00AM unlike most hotels at 10.00AM.

A nice clean hotel in vicinity of JKT airport. Simple but comfy rooms, effective and friendly staff, good restaurant and very nice breakfast. Free shuttle to the airport is a big plus. In general, simple but very functional hotel near airpot, ideal for short stays between the flights. Would use it again.

The traffic - hardly the hotels fault of course but you have to consider it when going to the airport...which is in sight (literally) but to get to the terminal 2 takes almost 30 minutes. Same applies to getting to the hotel from the city, always heavy traffic...it´s simply Jakarta.

The rooms are quiet and adequately clean. Its value for money and hot water pressure shower. I must mention Ricky the housekeeping attendant exceeded my expectations with the speed he cleaned my room, to perfection and high level of respect for my personal belongings. He knows what hospitality is all about.

mosquitos in the rooms and breakfast finishes at 9.00 AM, unlike most hotels at 10.00 AM

This hotel was perfect for what we needed. Clean, comfortable, good restaurant and nice staff. The airport shuttle (one-way) was a bonus. The room was small but had everything we needed. I would definitely come here again.

Not the hotels fault but bad roads and heavy traffic means it's a long drive from the airport. Factor this in for your flight times.

The room was very clean, and bed super confortable. You have free shuttle to/from airport included in room rate. Staff was very nice, especially Raja, Rahma & Dlla at reception. Bathrooms are super clean and shower is very nice. Perfect hotel for a one night transit in Jakarta. Very good value for money!!!

Nice and comfortable accommodation close to the airport. The hotel staff were friendly and the shuttle service to the airport was a nice bonus.

The airport shuttle pickup process was a bit confusing but once it arrived, all went smoothly. The drop off service to the airport was flawless.

d'Prima Hotel Jakarta 2 is a 20 minute shuttle journey from Jakarta airport. And although the area it's located in is not an appealing neighbourhood it is a well organised hotel and good for JKT airport stopovers. Hotel caters to large touring groups

Lack of bar facilities

Beautiful lobby and restaurant on the ground floor! Bed was very comfortable and air-conditioner was turned on prior to my arrival. Bathroom was nicely tiled and very clean.

Room was small, but that wasn't much of a problem. Mostly it was that workers were making construction noise inside the hotel walls in the night.

Not too far from CGK airport. The room and toilet are clean. Free shuttle service provided. The staffs are friendly. Breakfast not so bad.

Air-cond in our room not cool enough. The maintenance people need to check the air-cond frequently. Mosquitos flying everywhere in the cafe. Unstable WiFi. Everything have to pay cashless.