The friendliness of the staff and of the town of Balybofey was an unbelievable experience, free car parking and room warm, clean and comfortable. Similar Hotel in Dublin or many other Hotels in Ireland would cost double, guest would have to pay for car parking, and you would feel the experience of being a stranger. Just across from the Hotel is two large stores, Coys and Mcelheneys where you can shop and be assisted by the most helpful and most friendly people in Ireland.

There was nothing to dislike about the Hotel or the town, an example to other towns and cities on how to look after travellers or tourists you will not experience being a starnger,

We had a lovely stay here. The forge bar in particular was a highlight. Excellent food, a huge selection of lovely cocktails, and live music each night. Lovely staff too. A definite highlight. Our rooms were clean and spacious and had a nice bath as well. Very comfy bed too, and our room was serviced on our second day there. The onsite spa was another highlight. We both got a separate treatment, and as part of that you got an hour in the really good Thermal Suite. The treaments were well worth the price. The location is good, located in the small town, so there's options if you want to get a light lunch/breakfast/coffee around about.

Breakfast was only fine for what it cost, although it was a buffet and could have been warmer.

Rooms were lovely with comfortable beds and were warm on a very cold night, clean and modern. Decent size bathroom and very clean. Bar was lovely with a real fire in winter and cocktail menu extensive. Very enjoyable evening Staff on reception and in bar were excellent and extremely helpful. All in all a great night and stay. Would definitely recommend

Bar Food was mixed, acceptable but not especially memorable. Sirloin steak was a little disappointing and the arancini not as expected (perhaps a little dry), but starters and profiterole sundae dessert and baileys coffee were lovely. Cocktails more than made up for it as we tried a few! All in all the bar experience was delightful.

Shiobhan who checked us in was very friendly and greeted us with a smile and chats.the spa was amazing so relaxing and all the staff at the spa were lovely.The food at the forge bar was amazing. Our server Emma was so friendly and helpful and nothing was too much trouble. The cocktails were beautiful and well made.we ate and drank here every evening we stayed. The room we stayed in was really well decorated and spotless clean and the bed was huge and very comfortable.

The room was lovely and comfortable but the noise from other guests was awful.the 3 nights we stayed I didn't sleep at all.we wer down the very end of the corridor in the corner and it felt like it was a party corner.which is no problem if that's the type of break your going for. Myself and my husband went for a much needed break to relax but sadly the room we were put in really let the hotel stay down.

Breakfast was excellent, food was good, staff very nice, courteous and pleasant.

More clear guidance and information on the facilities, especially the spa. I'm sure the information was available however it seemed you would have to look for it. My wife was more interested in the pool, so we just went to Jacksons each morning, had sauna, swim, steam room, Jacuzzi and I used the gym. We were only there two nights and therefore did not spend time checking out the spa. We still therefore don't know the layout, booking procedure, pricing structure for residents/non residents for the spa facilities. Looking back therefore I think we may have missed out on an enjoyable part of our stay.

The food and staff were exceptionally. Good selection of cocktails.

Room decor abit dated. No air-conditioning/ fridge etc. Charging 15 euro for breakfast even tho my son got a bowl of cornflakes and my husband a coffe with toast. When we questioned the bill for breakfast, the hotel said that there was no way of charging us a cheaper rate as the 15 euro was the rate for breakfast no matter what you ate. Also, the choice for breakfast was very limited. Cooked breakfast,cereal breakfast juice, and croissants. Even though our stay was comfortable, we will not stay again due to the price and choice for breakfast.

The hotel was nice and clean. Staff were friendly. We were there for a wedding and they provided very good facilities. We checked out slightly late, but the girl at the desk said it was okay which was a nice bonus. Would recommend, and would stay here again.

The only thing I didn't like was the difficulty in finding the car park. The car park is located through the entrance of another hotel (Jackson's), but you have to drive a couple hundred meters down a small road past Jackson's to find it. Apart from that everything else was great.

I like the location very handy to bars and nightlife. Didn’t get breakfast as I didn’t realise that it didn’t include Breakfast at no stage in my booking did it emphasise that was Room only basis. that was disappointing

as I said above was disappointed that Breakfast was not included in my booking I did discuss this with the receptionist but I was going to be charged extra €15 for Breakfast for each of us hope we went out for breakfast. I’m sorry to say.

Afternoon tea was absolutely amazing, and the spa area and treatments received were honestly the best treatment I have had to date. Could not fault at all, staff were amazing and the hotel itself was so beautiful, will definitely return.

The only issue we had was that our room was an adjoining family room, beautiful room very comfortable and ultimately we did not want to move from it but unfortunately we had to ask to move rooms due to 2 ladies next door who were making quite a bit of noise, shouting on phones and banging doors constantly and it was becoming a bit unbearable . so my only recommendation would be to not put people in those rooms where possible if not in a group together as you can hear everything, there was other rooms available on that floor as we moved to another so maybe just space people out if the option is there.

Room are very stylish, spacious, clean and cozy. Very peaceful nights stay, felt safe and secure and slept well. Noise was kept to a minimum even though it was new years eve. Room service where very prompt and polite, engaged in short conversation and were happy to help 😀

The pillows! as I found them quite hard and uncomfortable. The lift was out of service so I found it difficult using the stairs as I have walking difficulties.