The swimming pool was a mess. Not a chair or shade to be found, too loud music

The room was clean and a great size, the pool is nice and the location is pretty good. The hotel staff called every day to make sure everything was fine

We received the room a little late and they had not yet finished cleaning it, at breakfast the selection was indeed large but the hotel employees had difficulty maintaining order and cleanliness which were very lacking, on Saturday the selection was poor for us and we had to eat outside.

Everything was exceptional! Starting from the customer service call the day before our arrival to check if there is any special request. Amazing staff everywhere, , extremely friendly and welcoming let it be at the reception, housekeeping and restaurants. Large room with a nice view of Eilat bay. Great facilities and a comfortable queen bed. Activities during the day and night. Close proximity to the bus station (1 min walk) to Ramon airport and Taba. Best value for money.

Not sure why the pool snack bar was closed on Saturday while the bar at the lobby was operating. For the majority of guests who enjoyed the outdoor it would be nice to keep it open ..

The breakfast was amazing, staff was friendly!

Nothing!!

Honestly, it was the best hotel stay that I have had in Israel so far. From check-in, to facilities, to room size and service. The entire experience was refreshing! I loved receiving a call from the front desk asking me if everything was OK. When I answered that I was short on water, within 5 minutes I had a knock at the door and there were six bottles of ice-cold water waiting for me.

There are a few touches that the hotel needs to tackle such as a few elevator buttons that were broken/cracked. Hallway (between the rooms) carpets that need replacement. Otherwise, really happy

The staff was great Managers Nino De Guzman. And Avi The masgicha and rabbi Shalom and Yana in rhe dinimg room there smiles lit up the morning Food plentiful and delicious. Large varieties to choose from. Both breakfast and dinner Rooms were clean pool was hot Natli in the sauna made sure we enjoyed ourselves in the spa. Room service was great. Desserts are not good for someone on a diet. Impossible to stay away. Lounge was comfortable Under the wood roof outside the pool during the day was my favorite spot. Well worth the money. Check in was fast!!

Too many desserts too choose from. I was sitting in a smoking sectionals sometimes thete were to many smokers

The hotel was very accomodating for sabbath observers! They had everything you needed (shul, shabbat candles, wine etc.) They even set up menorahs for all those who wanted to light. They were really amazing and went above and beyond. Its also family friendly and they had a play room for kids which was amazing! They even sent us gifts, it was really nice of them, they came around and said hello and asked us if we needed anything. We had a great time.

Everything was amazing. It looks way better than the photos on the website show. The staff were very nice and helped with any questions or problems we had. Regretted not booking a longer stay.

The only thing I didn't like is the fact that they put a wine bottle in the room but there weren't any good cork screws to open the wine bottle with.

Breakfast was great!

Our room did not have an internet connection at all since the signal was weak. Had to use use Internet in lobby. Told staff but they could not fix. Taxis hotel called stole CC# and made several unauthorized charges.

Very good location, comfortable and clean rooms. We appreciated the gym. Great food with a lot of choice, including non-gluten options.

The underground parking was over-filled with cars, some cars were parked in the driveways, blocking others, maneuvering was very difficult. There is a big parking lot outside, but it's hard to carry the luggage from there to the hotel.