From the moment we checked-in the staff were friendly and courteous. The room was very cl;ean and comfortable with plenty of room. The breakfast offered plenty of choices, was nicely presented and tasty. We used the work out facilities but not the pool and the room was clean and cool.

Nothing I can think of.

Continental breakfast was good - eggs, sausage, ability to make both pancakes/waffles, juices, milk, packaged pastries, apples, coffee and other hot beverages (hot bevs open 24/7) etc. breakfast served from 7-10 am Room (two double) had nice beds and nice tv with fridge and separate couch with pull out (though my daughter just slept on couch). Desk area as well. Bathroom had commode/shower separate from sink area which was nice for multiple people use. We were on first floor and didn’t experience a lot of noise even though super close to freeway entrance/exit. Girls used swimming pool and hot tub - they also have an exercise room. It’s not really walking distance to any central area but only a mile or two from stores/shopping/convention center. I’d stay again with no problem.

Because we booked online through third party we were not able to get the convention rate though they indicated all of that block of rooms sold out.

Friendly staff person that greeted us. She did not wear a name tag I don't believe. Helpful and offered water. Told us all the necessary things. Offered extra blankets. Great breakfast!!! Easy check out and that person was also super friendly...engaging.

Neighboring room was loud. When the let their door slam it made our door jump. Remote did not turn on TV had to do it manually. A bottle of alcohol was left on the shelf from previous guest which led me to feel room wasn't properly turned over. I forgot to trash it 🙃

The staff was helpful. The beds were comfortable. The room was very clean. My older teens really enjoyed the indoor pool and said that it was clean and a good temp without too many chemicals. They didn't go in the hot tub.

We only stayed one night in a double queen, so it wasn't really an issue. But the room was small for four people. It was a bit cramped around the beds and furniture.

Breakfast was good. I liked that the coffee was available 24/7. Pool hours for adults only after 10pm was nice.

Hot tub was very dirty. Room had strong food odor during entire visit as if previous guests spent their time cooking in the room.

great pool, breakfast, comfy room

we arrived an hour early and they told us we could not check in early without an extra charge. Not a great way to treat folks with reservations in spite of almost empty hotel. Policies are policies, but customer service must come first.

room is clean and near by the central city, staff is friendly but charged all rooms on 1 credit card even all guests in each room provided their credit card when checked in.

staff is friendly but training needed, charged all rooms on 1 credit card even all families in each room provided their credit card when checked in.

The staff was helpful , the rooms were well kept , the pool is open 24 hours and the breakfast is delicious!

The smell of smoke and location with lots of homeless people.

Delicious breakfast. Room was big and I was able to maneuver well with my walker.

Yummy breakfast, though out of some hot items. The juice machine was out of juice. We could heat running in room above us... someone had a lot of energy.

Sonya and the entire staff was so welcoming and helpful. Professional, kind and the best continental breakfast I’ve seen in a long time. The gem of a woman who worked there even offered a warm wet cloth to clean my little godson. SO impressed with it all!