One word. Perfect. Our stay was just how we had imagined. Late to check in but then we were upgraded to a villa with a balcony. Lobby is magnificient. Piano room along with restaurant is just amazing. Pool very decent size with a diving board. Access to lake with a diving board. Booked a private boat to visit Villa del balbienello arranged by the hotel. Our kids loved the hotel and very friendly staff. Parking was without a hassle especially valet. Very welcoming. definitely will be back for more days. Loved the town of Bellagio. I think best place to stay in Lake Como and one of the best hotel we have ever stayed at.

Nothing to dislike about this place.

Desing and location

The restaurant near the pool is the worst dining experience EVER. It was like a canteen for a staff. It is a shame that the Hotel of such history and calling itself Grand can feed their guests in a place like that.

Wonderful property amazing really the best hotel I have ever been in my life the staff so professional so nice the owner of the property can be proud of them excellent breakfast and le restaurant le mistral grande cuisine du cordon blue bravo au chef and all his team le sommelier as well . The piano lobby was beautiful and with nice ambiance excellent cocktails and excellent service thanks a lot for all the personnels and staff of grand hotel villa de Serbelloni The room lovely decorated the bathroom has shower and bathtub as well the service of the transportation from Milan airport and from the hotel to Milan airport was excellent service thanks for the nice professional driver sénior LUIGI . Hopefully being in grand hotel villa Serbelloni on my next trip to Bellagio next year on may or on October once again arrivederci 🇮🇹❤️

Nothing

I recently had the pleasure of staying at the Grand Hotel Villa Serbelloni in Bellagio, and it exceeded all my expectations. Located on the shores of Lake Como, the hotel offers breathtaking views, luxurious accommodations, and impeccable service. The rooms are elegantly decorated, combining classic Italian charm with modern amenities. The hotel grounds are meticulously maintained, featuring lush gardens and a pristine pool area. The staff went above and beyond to ensure our stay was memorable, making us feel truly pampered. I highly recommend this hotel for an unforgettable stay in Bellagio.

Everything was great except the weather but the staff was always ready with an umbrella

Beautiful location on the point with a fantastic pool and facilities. Access to the lake and valet parking. Opulent lobby and breakfast hall with fantastic offerings. Rooms clean and well tendered. Overall, affordable luxury.

Drinks a little pricey. Some staff questioned if we were guests (perhaps this was from a lack of visible luxury brands?). Beds and pillows hard and air con not the best although it was quite hot. Some guests very pretentious and arrogant but this is not the fault of the hotel and can be expected at a place like this. Still highly recommended for a luxurious stay in Bellagio, especially if you want a pool and private lake access!

Pretty much everything. We were returning 40 years after our honeymoon. On arrival, a complimentary bottle of bubbly was delivered to our room. Our room was stunning and the bathroom even better. We ate in the gourmet restaurant on one evening and it was truly unforgettable in terms of both the food and the service. Just don't ask the price. The whole hotel is beautifully presented with magnificent furnishings and it brings a whole new meaning to "many original features". Yet there is every mod con (including excellent air conditioning) that you would expect and the whole ambience is very relaxed and never stuffy

Nothing whilst we were there. However, the responsiveness of the concierge to messages in advance of our arrival was less than 5 star

it was absolutely gorgeous. hotel was excellent, views of the lake were perfect. the breakfast ballroom was simply stunning, comes with sparkling wine

the water was only delivered at 5pm and the staff wouldn’t even give us water when we asked for it earlier in the day. The hotel was also a bit expensive, but we were prepared to splurge!

I chose this hotel specifically because it seemed perfect for someone who planned to just stay on the grounds. I came here after finishing a 9 day hike trip, so I walked around the town of Bellagio a bit, but I mostly relaxed on property. There was an amazing pianist that played in the lobby at night. The beach area with lake access was convenient to a dining areas with food and drinks.

On the day of check in my room was not ready until after 5pm. I had travelled from Sirmione that day and was quite tired and hot. I waited in the lobby and at the outdoor terrace restaurant from around 11am in the same clothes I had traveled in. For a property that is so expensive, I would expect to have access to the room at least by check in time (2pm). I still paid full price and wasn’t offered so much as a drink for compensation, a little odd for high-end hospitality.

Breakfast was excellent. There could have been some sweet rolls but I am pushing to find a negative. The selection was the norm and if you really wanted to stand out I would suggest something out of the ordinary that only you would have. Service was outstanding and the food was excellent.

Nothing. My only suggestion would to do a signature dish that only you do! The last 18 GM drive up was frightening and I couldn’t believe that we had to go down a people traffic street to get to the hotel but there is no silutuon and once we got there we calmed down.

My family and I had the pleasure of staying at the Grand Hotel Serbelloni, and our experience was nothing short of extraordinary. From the moment we arrived, we were captivated by the sheer elegance and grandeur of this historic gem. The hotel exudes timeless charm, with impeccable attention to detail at every turn. What truly elevated our stay was the remarkable service provided by Natalie at the hotel bar. Her warm hospitality and dedication to ensuring our comfort and satisfaction were exceptional. Her genuine enthusiasm to make our evenings memorable were truly remarkable. The Grand Hotel Serbelloni is not just a place to stay; it's an experience in itself. Every corner of the hotel oozes luxury, from the beautifully appointed rooms to the meticulously maintained gardens. In the lap of this grandeur, we found serenity, relaxation, and the perfect base for exploring the wonders of Lake Como. Our gratitude to Natalie and the entire team at Grand Hotel Serbelloni for making our stay a memory we will treasure for a lifetime. If you seek a slice of paradise on Lake Como with unparalleled service, look no further than the Grand Hotel Serbelloni.