Everything about this B&B was perfect. We really could not fault a single thing. Situated down one of the many beautiful alleys in the centre of Bellagio, with such peaceful surroundings. The staff were super friendly and really helpful with all our needs. There were a lot of options provided at breakfast which was all really tasty. Finally, the location is absolutely perfect, just a few steps away from the main Ferry port and plenty of options for food just steps away from the property. We would definitely recommend this B&B to everyone and would not hesitate to book again.

The only thing we didn’t like was the day we had to leave :(

I was lucky to have a room on the second floor with a balcone and a nice view on the garden and mountains. The location of the hotel is in the heart of the city. Yes, you have to climb the steps but an old city is an up and down steps in general))). Room and a hotel are basic by the interior but have an authentic armchairs, sofas and looks very charming. Breakfast was absolutelly enough for me. Coffee and a tea set in the room is provided daily. Near the entrance to the hotel area you can find a Barchetta cafe, very recommend! Staff in the hotel is very friendly and ready to help. Thanks!

Nothing crucial

Great Central location. The area can be awkward if not good walking up steep inclines or lots of steps as the whole area is built on an upward slope from the lake.

We booked 1 double and 1 twin room. The twin room had the beds pushed together EXACTLY the same as the double room with no real room to separate them without moving furniture. When we asked the reception staff they said this was fine for a twin room and that we were welcome to move the beds ourselves. I said we would much prefer if the staff did this while we were out but they didn't bother. This was the only disappointment with the hotel.

The location was just right, with a short 5 minutes to the ferry. The hotel is old world, not unexpected for the town however the real positive was the garden entry, open garden type view from our room and a pleasant breakfast room. The breakfast was very good and staff friendly, with a full range to choose from to start the day. The room was adequate, a little dated but clean and tidy. Strange tea making facility on a large round table, would have preferred more space for luggage access in place of the table. Very light and airy room with two sets of doors made the room feel larger, providing a nice view of the surrounding building and the lake. Key card room access in a smaller tye hotel was a surprise and certainly preferred, rather than dropping a key at reception each time we left the room.

The hotel is old and we would expect significant wear and tear, however the plumbing noise from adjoining rooms was very annoying, especially early morning and late at night. Our bathroom basin was very slow to drain away and after three days hardly drained at all.

Staff were friendly and helpful - especially Mikel who went out of his way to help every time we approached e.g. train strike. The hotel was immaculately clean and tidy throughout and the breakfast was good food with a wide range of free choices to suit varied tastes and individual needs (e.g. fresh honey) and the staff were always there to meet any requests etc. The location of the hotel was ideally close to both the promenade and the upper high street and shops, but any guests with mobility issues might find the stepped access a challenge. There is a really nice outside courtyard/patio space to relax when the weather suits. Thanks

Again the room (303) and the bathroom were both very clean and tidy and our bed was comfortable, with ample lighting but the bedroom itself was a bit on the small side. We booked a three day stay, but if we had stayed for a week, it lacked enough storage for more luggage other than putting cases on the chairs, and there were no places to hang coats etc (when wet).

Fantastic location. Complimentary breakfast was superb. Garden area very quiet and ideal for breakfast outdoors. Elizabeth and Michele were amazing - so helpful, nothing was a trouble. They promote HCB as a family run hotel, and that is exactly how it feels - very personable. We would highly recommend this hotel, and would definitely would stay there again

Nothing of any substance. The only minor issue was that wifi signal strength in our room and on our balcony was scratchy. When we went out to the breakfast garden/common area it was fine

The hotel is in a wonderful location, our room was spacious and super clean! The breakfast was amazing each morning and the staff were so friendly and helpful. We loved the little touches in the room such as having two suitcase racks and enough hooks to hang several pieces of clothing on as well as a wardrobe. We were lucky enough to have a room with access to a near private terrace with lake glimpses - so charming!

Our bed felt a bit springy - it wasn’t terrible but not the most comfortable bed we have experienced.

It was a small family run hotel in the centre of Bellagio close to many restaurants and shopping and also a short walk from the Melzi Family estate and gardens which are absolutely gorgeous. The staff at the hotel were lovely and very friendly.

The only thing I didn’t like was the steep climb up the steps to the hotel. Other than the main drag, Bellagio is built into a mountain and everything not on the Main Street is either up or down. The rooms are not sound proof so you could hear guests speaking in the hallways and in their rooms.

This hotel was absolutely gorgeous! It had a beautiful, secluded courtyard which we had our buffet breakfast and a freshly made coffee in each morning (fresh meats, cheeses and pastries were exellent). We had a lovely room and were lucky enough to have a balcony that we sat out on during the afternoons. And the staff were super friendly and helpful. And it was somehow also reasonably priced? Absolutely recommend you stay here in the heart of Bellagio when visiting Lake Como!

Hotel Centrale Bellagio is a beautiful property located in the heart of Bellagio! The staff were all very nice and the rooms and shared areas were super cute. The ferry station is a short walk away and there’s a great restaurant about twenty seconds away! Keep in mind that there’s a set of wide steps up to the hotel. I would absolutely stay here again!

Out of the hotel’s control but the walls are pretty thin, so bring earplugs if you’re easily woken!