The people running this hotel were absolutely wonderful. Everything was smooth and easy (parking, checking-in, ...). Moreover, the place looked beautiful, was nicely located, had a modern feel and the room was clean, spacious and comfortable. The walk to the town centre was really quick and actually nice. We had to change our plans a bit and the manager and staff were very understanding and accommodating. We enjoy smaller local-owner boutique hotels and this one is definitely a recommended one. Hope to come back soon again!

The accommodation was beautiful and spotlessly clean. The staff couldn’t do enough for us, so attentive with breakfast and even calling us before our arrival to recommend easier routes of travel. One afternoon my sister had a pair of jeans drying on the balcony when we were out exploring and it started to rain- we thought they would be soaked when we returned but the staff had hung them inside for us. I really felt they went the extra mile to look after us.

I really cannot fault our stay here, great location and great service

The owners are so helpful and friendly. Our room has a separate sitting room with a sleeper sofa bed which was perfect for our daughter. The balcony overlooking the lake was a treat- we spent mornings and afternoons relaxing there after hiking around Bellagio. The pool is a plus- it’s large with plenty of chaise lounge options and poolside “beds”. The walk into town was easy and I preferred staying in a quieter part of town away from the ferry crowds.

The staff went above and beyond to make the most of our stay. They spent extra time at check in showing us the top sights in the area and recommending restaurants and even making the reservation for us. We had a lovely breakfast on the patio, again with great service. Charming Bellagio sits above the town with an amazing view that was icing on the cake.

We didn't mind the 10 minute walk from town uphill to Charming Bellagio but some people might need to take a taxi.

The staff were exceptional and so accommodating to us (we were traveling with our 18 month old son). The owners were so kind and went out of their way to make sure we had the best stay possible. The breakfast exceeded our expectations and was very generous. They offered a wide variety of quality food and it was one of the best breakfasts we had on our trip (best omelette we have ever had). The hotel itself was beautifully presented and cared for. The pool and gardens were a highlight. Overall, this was one of our favorite hotels from this Europe trip. It’s peaceful and beautiful and we would book again in a heartbeat. Highly recommend! Thank you so much to the wonderful owners and staff for such a memorable stay. You are doing an amazing job and have created a beautiful hotel.

Nothing. All was perfect.

We visited 4 cities in Italy and Bellagio was our last destination and charming Bellagio offered the best BREAKFAST experience! We are so glad we included the breakfast option because it was DELICIOUS! The hospitality from all of the staff was absolutely warming and welcoming and beyond helpful. They helped guide us to different spots to eat, which villas to take, the ferry schedules and helped us schedule a taxi to the drop off location. We were so happy with our stay. Thank you to the entire staff, you made our trip more lovely!

Nothing to complain about. It is a bit hidden but if you call the location they can meet you at the front!

It's a beautiful boutique hotel with a lovely pool and very courteous and helpful staff. The room and toilet is equipped with all core facilities a person could need and everything is clean and good. There's netflix, a minibar, extra towels for the pool - everything. When checking in, the front staff explains the area and their recommendations in detail and they are truly very sweet with everything. I had a completely comfortable stay. The name definitely meets expectations - everything was charming indeed.

The location is a little bit at a height so if you're walking there with any kind of luggage - it will definitely feel like a task. On the way back, I asked the staff for a taxi and one of them dropped me themselves with a charge of 15 Euro - which was great! I also wish the sauna and jacuzzi didn't cost extra and weren't a requirement to avail the massage too - since paying that much for a jacuzzi didn't feel worth it to me. But overall, it's a lovely establishment with lovely people, and I'd recommend it for sure.

The hotel was a gorgeous boutique style hotel. The staff were so helpful. Arranged pick up from the ferry to the hotel, which was great help when we had our large luggage. Once at the hotel though it is easy to walk around town. Good location. Homemade breaky, pool after a hot day of touring (when we were in Bellagio it was freezing so did not get the opportunity to use the pool but would have been perfect if not cold).

Nothing.

Personal is trying to do their best, they are careful and attentive. We parked the car at the paid parking space near the hotel, but at the hotel reception were offered to park temporarily at the hotel garage, to sped our day and move car to a free parking space in the evening. ( there are free (marked white) and paid (marked blue) parking spaces at the parking, and free are usually busy during the day). Views are charming, breakfast is nice, city is very close, villa Melzi is also near.

Room is pretty small, but on other hand you are just having a rest there, but spend a day in the city

The hotel, room, staff, location, facilities were absolutely perfect! I wouldn't have changed anything! The room was amazing - the views - well what can I say - it was like looking at a picture - just stunning! Room 5 was the perfect room and we will be back to stay in the same room!

There wasn't a single thing that I would have changed! It was perfect in everyway. I couldn't have found a better place and I will recommend this perfect "Gem" to all my friends and family. We will be back!